At a Glance
- Tasks: Deliver outstanding customer service and support store operations at HARIBO.
- Company: Join the iconic HARIBO family, spreading joy through sweets.
- Benefits: Enjoy 36 days holiday, life assurance, pension, and discounts.
- Other info: Flexible hours, exciting events, and a supportive community culture.
- Why this job: Be a key player in creating magical moments for customers.
- Qualifications: Retail experience, cash handling skills, and a passion for customer service.
The predicted salary is between 26712 - 26712 £ per year.
Contract Hours: 20 hours per week. You can get further details about the nature of this opening, and what is expected from applicants, by reading the below. Can be flexible around your availability.
Location: Clarks Village
Salary: £12.90 per hour
We are looking for a Keyholder who knows how to sweeten the deal when it comes to delivering outstanding customer service and supporting the smooth running of our retail store. If you’re as passionate about retail, customer experience and spreading childlike happiness as we are about our Starmix then this is the role for you! Not only will you get to work for one of the most iconic and joyful brands, but you’ll also enjoy a rewarding role where your leadership, responsibility and retail expertise help create magical moments for every customer who walks through our doors. Plus, you’ll get a front-row seat to exciting activities like opening and closing the store, supporting promotional events, and leading by example on the shop floor.
The sweet stuff:
- 36 days holiday, inclusive of bank holidays
- Market leading life assurance
- 6% pension (matched by HARIBO)
- Discount platform access to a range of discounts at hundreds of major retailers
- Salary sacrifice Home Technology and Cycle to Work
How you’ll contribute to the mix: At HARIBO, every role plays a key part in our recipe for success! As our next Keyholder, you’ll bring your unique skills to the table and help us create the magic that keeps the world sweet. Your day-to-day will involve:
- Delivering exceptional customer service and bringing the HARIBO brand to life in store
- Opening and closing the store, ensuring security and operational standards are met
- Processing cash and card payments accurately at the till
- Maintaining high retail standards through replenishment, pricing and visual presentation
- Supporting stock control, food hygiene and Health & Safety compliance
Do you have the right ingredients? To join our team of confectionery creators, you’ll need:
- Previous retail experience
- Experience handling cash and card transactions
- A friendly, confident and customer-focused approach
- Strong communication skills and the ability to work independently and as part of a team
- Flexibility to work weekdays, weekends and keyholder shifts
- A passion for HARIBO, our values, brand and customers
- Online retail experience is beneficial but not essential.
The extra sweet stuff:
- Seasonal events provided by Haribo to all staff and immediate families to promote childlike happiness
- Volunteering days to support the local community
- 20% discount in our stores
The Secret Ingredient: Our Culture At HARIBO, we’re more than just a sweets company—we’re a family-run, Yorkshire-based business with a passion for creating moments of childlike happiness. We are proud to be a huge employer within our local community. Family is everything to us and you will even notice colleagues from the same family all working together under the same roof so we must be doing something right! We pride ourselves on bringing colleagues across the business together from hosting family-friendly Summer and Christmas Parties to our themed food events, there’s always something exciting happening.
Keyholder in Normanton employer: Haribo UK
Contact Detail:
Haribo UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Keyholder in Normanton
✨Tip Number 1
Get to know the brand! Before your interview, dive into HARIBO's history and values. This will not only help you answer questions but also show your passion for the company and its mission to spread happiness.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Being able to share these stories will highlight your suitability for the Keyholder role.
✨Tip Number 3
Be ready to showcase your leadership skills! As a Keyholder, you'll be responsible for opening and closing the store. Prepare to discuss how you've taken charge in previous roles and how you can lead by example on the shop floor.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the HARIBO family and contributing to the sweet magic we create every day.
We think you need these skills to ace Keyholder in Normanton
Some tips for your application 🫡
Show Your Passion for Retail: When you're writing your application, let your love for retail shine through! We want to see how excited you are about creating magical moments for customers and spreading that childlike happiness we cherish at HARIBO.
Highlight Relevant Experience: Make sure to mention any previous retail experience you have, especially if it involves handling cash or providing exceptional customer service. We’re looking for those key skills that will help us keep our store running smoothly!
Be Yourself: Don’t be afraid to let your personality come through in your application. We value a friendly and confident approach, so show us who you are and how you can contribute to our team culture at HARIBO.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our sweet family!
How to prepare for a job interview at Haribo UK
✨Know the Brand Inside Out
Before your interview, make sure you dive deep into HARIBO's history, values, and products. Understanding what makes the brand special will not only impress your interviewers but also help you connect your passion for retail with their mission of spreading happiness.
✨Showcase Your Customer Service Skills
Prepare examples from your previous retail experience where you delivered exceptional customer service. Think about times when you went above and beyond to create a positive experience for customers, as this is key for the Keyholder role.
✨Demonstrate Leadership Potential
As a Keyholder, you'll be expected to lead by example. Be ready to discuss how you've taken initiative in past roles, whether it was training new staff or managing store operations. Highlighting your leadership skills will show that you're ready for the responsibility.
✨Be Flexible and Open-Minded
Since the role requires flexibility with shifts, express your willingness to adapt to different schedules. Share any experiences where you successfully managed changing priorities or worked in a dynamic environment, as this will resonate well with the interviewers.