At a Glance
- Tasks: Support store operations and ensure a fantastic customer experience.
- Company: Join HARIBO, Europe's leading sugar-confectionery brand!
- Benefits: Earn £12.90 per hour with flexible hours and a fun work environment.
- Other info: Temporary role with potential for future opportunities.
- Why this job: Be part of a team that spreads joy and happiness during the festive season.
- Qualifications: Great communication skills and a passion for customer service.
Job Title: Keyholder Contract Hours: 16 hours per week (flexible, however we need full availability on a weekend and some evenings) Location: HARIBO Retail Store – The Trafford Centre, Manchester Salary: £13.40 per hour Contract type: Permanent We’re looking for a Keyholder who knows how to sweeten the deal when it comes to delivering outstanding customer service and supporting the smooth running of our retail store. If you’re as passionate about retail, customer experience and spreading childlike happiness as we are about our Starmix then this is the role for you! Not only will you get to work for one of the most iconic and joyful brands, but you’ll also enjoy a rewarding role where your leadership, responsibility and retail expertise help create magical moments for every customer who walks through our doors. Plus, you’ll get a front-row seat to exciting activities like opening and closing the store, supporting promotional events, and leading by example on the shop floor. The sweet stuff -36 days holiday, inclusive of bank holidays -Market leading life assurance -6% pension (matched by HARIBO) -Discount platform – access to a range of discounts at hundreds of major retailers -Salary sacrifice – “Home Technology” and “Cycle to Work” How you’ll contribute to the mix: At HARIBO, every role plays a key part in our recipe for success! As our next Keyholder, you’ll bring your unique skills to the table and help us create the magic that keeps the world sweet. Your day-to-day will involve: Delivering exceptional customer service and bringing the HARIBO brand to life in store Opening and closing the store, ensuring security and operational standards are met Processing cash and card payments accurately at the till Maintaining high retail standards through replenishment, pricing and visual presentation Supporting stock control, food hygiene and Health & Safety compliance Do you have the right ingredients? To join our team of confectionery creators, you’ll need: Previous retail and managerial experience Experience handling cash and card transactions A friendly, confident and customer-focused approach Strong communication skills and the ability to work independently and as part of a team Flexibility to work weekdays, weekends and keyholder shifts A passion for HARIBO, our values, brand and customers Online retail experience is beneficial but not essential The extra sweet stuff -Seasonal events provided by Haribo to all colleagues and immediate families to promote ‘childlike happiness’ -Volunteering days to support the local community -20% discount in our stores The Secret Ingredient: Our Culture At HARIBO, we’re more than just a sweets company—we’re a family-run, Yorkshire-based business with a passion for creating moments of childlike happiness. We are proud to be a huge employer within our local community. Family is everything to us and you will even notice colleagues from the same family all working together under the same roof so we must be doing something right! We pride ourselves on bringing colleagues across the business together from hosting family-friendly Summer and Christmas Parties to our themed food events, there’s always something exciting happening. Working at HARIBO means you’re joining a family that celebrates, supports, and grows together
Keyholder employer: Haribo UK
HARIBO Castleford is an exceptional employer, offering a vibrant work culture that celebrates innovation and creativity in packaging development. With generous benefits such as 36 days of leave, a competitive pension scheme, and a 20% discount in stores, employees are well-supported in their professional growth and personal well-being. Join us to be part of a team that values proactive contributions and fosters a sweet environment for career advancement in the FMCG sector.
StudySmarter Expert Advice🤫
We think this is how you could land Keyholder
✨Tip Number 1
Get to know HARIBO's brand and values before your interview. We want to see that you’re genuinely excited about bringing happiness to our customers, so do a bit of homework on our products and mission!
✨Tip Number 2
Practice your customer service skills! As a Keyholder, you'll be leading the team and ensuring a great shopping experience. Think of examples from your past jobs where you’ve gone above and beyond for customers.
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look smart and presentable. We want to see that you take pride in your appearance, just like we do in our stores.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the HARIBO family!
We think you need these skills to ace Keyholder
Some tips for your application 🫡
Show Your Passion for Confectionery:When writing your application, let your love for sweets and confectionery shine through! We want to see how excited you are about joining HARIBO and spreading happiness through our products.
Tailor Your CV:Make sure to customise your CV for the Keyholder position. Highlight any relevant experience in retail or customer service, and don’t forget to mention any leadership roles you've had – we’re looking for someone who can take charge!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Haribo UK
✨Know Your Sweet Stuff
Before the interview, brush up on HARIBO's products and their history. Being able to chat about your favourite sweets or the brand's mission will show your enthusiasm and help you connect with the interviewer.
✨Show Your Customer Service Skills
As a Keyholder, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to make someone’s day better!
✨Demonstrate Team Spirit
HARIBO values teamwork, so be ready to discuss how you work well with others. Share stories that highlight your ability to collaborate and support your colleagues, especially in a busy retail environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture or what a typical day looks like for a Keyholder. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
