Creative Services Specialist

Role: Creative Services Specialist

Location: HARIBO Castleford (hybrid working – 3 days in the office and 2 days working from home)

Working hours: 38 (Monday – Friday)

Salary: Competitive (plus an annual bonus)

Position type: Permanent

Are you the kind of person who can see the bigger picture and the tiniest detail at the same time? Do you thrive on orchestrating the moving parts of a busy creative studio while keeping the energy high and the output exceptional? If so, we want you to be the heartbeat of our creative operations.

At HARIBO our in-house design agency, The Den, helps our brands grow the category through new product developments, packaging innovation and impactful POS. We’re on the hunt for a Creative Services Specialist who’s not just organised, but visionary. Someone who can transform workflows, influence stakeholders, and scale creative excellence without ever compromising quality.

What you’ll do

• Be the strategist: Shape the way we plan, prioritise, and deliver creative work, aligning resources with business priorities
• Champion studio culture: Help build an environment where the team feels supported, deadlines are achievable, and best-in-class work can shine
• Bridge the worlds: Translate brand ambitions into actionable creative briefs that hit the mark
• Lead with impact: Coach stakeholders on effective briefing and feedback, while negotiating timelines with authority and empathy
• Drive results: Define the KPIs that matter, measure our impact, and continuously evolve how we work to stay ahead of the game

What we’re looking for

• A proven track record in creative operations or services management, ideally in FMCG or agency settings
• A strategic thinker with hands-on project and resource management expertise
• Exceptional communication and influencing skills, you know how to win trust and get alignment across teams
• Deep knowledge of design production, studio processes, and print
• The resilience, agility, and problem-solving mindset to thrive in a fast-paced, ever-changing environment

Why join us?

• You’ll be part of a team that’s passionate, collaborative, and not afraid to have fun while we do serious work
• You’ll get the freedom to shape how our studio runs, with the support of leadership who value innovation
• You’ll work on projects that make an impact on millions of shoppers. Your work will be seen, felt, and remembered

This isn’t just another operations role. It’s a chance to be the linchpin of a creative engine, driving both the craft and the culture that makes great work possible.

The extra sweet stuff:

• 36 days holiday (including bank holidays)
• Up to a 6% pension matched by HARIBO
• Group income protection
• Market leading life assurance
• 20% discount in all our stores
• Free onsite parking

Are you ready to bring order to creative chaos, and have fun doing it? Apply now and let’s create something sweet together.

Closing date: Friday 19th September