At a Glance
- Tasks: Deliver exceptional customer service and support store operations as a Keyholder.
- Company: Join HARIBO, a family-run brand known for spreading joy and happiness.
- Benefits: Enjoy 36 days holiday, life assurance, pension scheme, and discounts at major retailers.
- Why this job: Be part of a fun team creating magical moments for customers every day.
- Qualifications: Retail experience, strong communication skills, and a passion for customer service.
- Other info: Flexible hours, exciting events, and a supportive community culture await you!
The predicted salary is between 12 - 16 £ per hour.
Working hours: Flexibility to work shifts throughout the week including weekends. This would include opening and closing the store. You would be required to be available to work on a Tuesday.
Contract Hours: 10-30 hours per week. We are looking to recruit multiple Keyholders with the hours available ranging from 10-30 hours depending on availability.
Location: Braintree Designer Outlet
Salary: £12.90 per hour
We are looking for a Keyholder who knows how to sweeten the deal when it comes to delivering outstanding customer service and supporting the smooth running of our retail store. If you’re as passionate about retail, customer experience and spreading childlike happiness as we are about our Starmix then this is the role for you! Not only will you get to work for one of the most iconic and joyful brands, but you’ll also enjoy a rewarding role where your leadership, responsibility and retail expertise help create magical moments for every customer who walks through our doors.
The sweet stuff:
- 36 days holiday, inclusive of bank holidays
- Market leading life assurance
- 6% pension (matched by HARIBO)
- Discount platform access to a range of discounts at hundreds of major retailers
- Salary sacrifice Home Technology and Cycle to Work
How you’ll contribute to the mix:
At HARIBO, every role plays a key part in our recipe for success! As our next Keyholder, you’ll bring your unique skills to the table and help us create the magic that keeps the world sweet. Your day-to-day will involve:
- Delivering exceptional customer service and bringing the HARIBO brand to life in store
- Opening and closing the store, ensuring security and operational standards are met
- Processing cash and card payments accurately at the till
- Maintaining high retail standards through replenishment, pricing and visual presentation
- Supporting stock control, food hygiene and Health & Safety compliance
Do you have the right ingredients?
To join our team of confectionery creators, you’ll need:
- Previous retail experience
- Experience handling cash and card transactions
- A friendly, confident and customer-focused approach
- Strong communication skills and the ability to work independently and as part of a team
- Flexibility to work weekdays, weekends and keyholder shifts
- A passion for HARIBO, our values, brand and customers
- Online retail experience is beneficial but not essential.
The extra sweet stuff:
- Seasonal events provided by Haribo to all staff and immediate families to promote childlike happiness
- Volunteering days to support the local community
- 20% discount in our stores
The Secret Ingredient: Our Culture
At HARIBO, we’re more than just a sweets company—we’re a family-run, Yorkshire-based business with a passion for creating moments of childlike happiness. We are proud to be a huge employer within our local community. Family is everything to us and you will even notice colleagues from the same family all working together under the same roof so we must be doing something right! We pride ourselves on bringing colleagues across the business together from hosting family-friendly Summer and Christmas Parties to our themed food events, there’s always something exciting happening. Working at HARIBO means you’re joining a family that celebrates, supports, and grows together!
Keyholder in Chelmsford employer: Haribo UK
Contact Detail:
Haribo UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Keyholder in Chelmsford
✨Tip Number 1
Get to know the brand! Before you step into that interview, make sure you’re clued up on HARIBO’s values and what makes them tick. Show your passion for their products and how you can contribute to spreading that childlike happiness!
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. This will help you shine during the interview and show that you’re ready to deliver exceptional service.
✨Tip Number 3
Flexibility is key! Be prepared to discuss your availability openly. Since the role requires working shifts, showing that you can adapt to different schedules will make you a more attractive candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the HARIBO family and ready to bring your unique skills to the table.
We think you need these skills to ace Keyholder in Chelmsford
Some tips for your application 🫡
Show Your Passion for Retail: When you're writing your application, let your love for retail shine through! We want to see how excited you are about delivering outstanding customer service and creating magical moments for our customers.
Highlight Relevant Experience: Make sure to mention any previous retail experience you have, especially if you've handled cash and card transactions. We’re looking for Keyholders who can hit the ground running, so show us what you've got!
Be Flexible and Available: Since this role requires flexibility, especially on Tuesdays and weekends, be clear about your availability in your application. We appreciate candidates who can adapt to our needs!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get to know you better. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Haribo UK
✨Know the Brand Inside Out
Before your interview, make sure you understand HARIBO's values and what makes them unique. Familiarise yourself with their products and the brand's mission to spread childlike happiness. This will help you connect your passion for retail with their ethos during the conversation.
✨Showcase Your Customer Service Skills
Prepare examples from your previous retail experience where you delivered exceptional customer service. Think about times when you went above and beyond to create a positive experience for customers. This will demonstrate your ability to embody HARIBO's commitment to outstanding service.
✨Flexibility is Key
Since the role requires flexibility in working hours, be ready to discuss your availability openly. Highlight your willingness to work weekends and keyholder shifts, especially on Tuesdays, as this shows you're committed to meeting the needs of the store.
✨Bring Your Leadership Qualities
As a Keyholder, you'll be expected to lead by example. Think of instances where you've taken initiative or led a team in a retail setting. Share these experiences to illustrate your leadership skills and how you can contribute to the smooth running of the store.