At a Glance
- Tasks: Deliver exceptional customer service and support store operations.
- Company: Join HARIBO, a family-run brand spreading joy through sweets.
- Benefits: Enjoy 36 days holiday, life assurance, and a generous pension scheme.
- Other info: Participate in exciting events and enjoy discounts in-store.
- Why this job: Be part of a fun team creating magical moments for customers.
- Qualifications: Retail experience and a passion for customer service are essential.
Contract Hours: 9 hours per week. Monday, Tuesday, Saturday & Sunday
Location: Braintree Designer Outlet
Salary: £13.10 per hour
We’re looking for a Keyholder who knows how to sweeten the deal when it comes to delivering outstanding customer service and supporting the smooth running of our retail store. If you’re as passionate about retail, customer experience and spreading childlike happiness as we are about our Starmix then this is the role for you!
Not only will you get to work for one of the most iconic and joyful brands, but you’ll also enjoy a rewarding role where your leadership, responsibility and retail expertise help create magical moments for every customer who walks through our doors.
Plus, you’ll get a front-row seat to exciting activities like opening and closing the store, supporting promotional events, and leading by example on the shop floor.
The sweet stuff:
- 36 days holiday, inclusive of bank holidays
- Market leading life assurance
- 6% pension (matched by HARIBO)
- Discount platform – access to a range of discounts at hundreds of major retailers
- Salary sacrifice – “Home Technology” and “Cycle to Work”
How you’ll contribute to the mix:
At HARIBO, every role plays a key part in our recipe for success! As our next Keyholder, you’ll bring your unique skills to the table and help us create the magic that keeps the world sweet.
Your day-to-day will involve:
- Delivering exceptional customer service and bringing the HARIBO brand to life in store
- Opening and closing the store, ensuring security and operational standards are met
- Processing cash and card payments accurately at the till
- Maintaining high retail standards through replenishment, pricing and visual presentation
- Supporting stock control, food hygiene and Health & Safety compliance
Do you have the right ingredients?
To join our team of confectionery creators, you’ll need:
- Previous retail experience
- Experience handling cash and card transactions
- A friendly, confident and customer-focused approach
- Strong communication skills and the ability to work independently and as part of a team
- Flexibility to work weekdays, weekends and keyholder shifts
- A passion for HARIBO, our values, brand and customers
- Online retail experience is beneficial but not essential.
The extra sweet stuff:
- Seasonal events provided by Haribo to all staff and immediate families to promote ‘childlike happiness’
- Volunteering days to support the local community
- 20% discount in our stores
The Secret Ingredient: Our Culture
At HARIBO, we’re more than just a sweets company—we’re a family-run, Yorkshire-based business with a passion for creating moments of childlike happiness. We are proud to be a huge employer within our local community. Family is everything to us and you will even notice colleagues from the same family all working together under the same roof so we must be doing something right!
We pride ourselves on bringing colleagues across the business together from hosting family-friendly Summer and Christmas Parties to our themed food events, there’s always something exciting happening. Working at HARIBO means you’re joining a family that celebrates, supports, and grows together!
Sales Assistant in Braintree employer: Haribo UK
At HARIBO, we pride ourselves on being more than just a sweets company; we are a family-run business that fosters a vibrant and supportive work culture. As a Sales Assistant at our Braintree Designer Outlet, you will enjoy competitive benefits such as 36 days of holiday, market-leading life assurance, and a generous pension scheme, all while contributing to creating magical moments for our customers. Join us in a role that not only values your retail expertise but also offers opportunities for personal growth and community engagement through seasonal events and volunteering days.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Braintree
✨Tip Number 1
Get to know the brand! Before your interview, dive into HARIBO's history and values. Show us that you’re not just another candidate but someone who genuinely loves the brand and can bring that passion to the shop floor.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. We want to hear those stories during your chat with us, so be ready to share how you create magical moments for customers.
✨Tip Number 3
Be flexible and show your availability! Since this role involves weekends and keyholder shifts, let us know when you can work. Being open about your schedule can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the HARIBO family. Don’t miss out on the chance to sweeten the deal!
We think you need these skills to ace Sales Assistant in Braintree
Some tips for your application 🫡
Show Your Passion for Retail:When you're writing your application, let your love for retail shine through! We want to see how excited you are about creating magical moments for customers and spreading that childlike happiness we cherish at HARIBO.
Highlight Relevant Experience:Make sure to mention any previous retail experience you have, especially if it involves handling cash or providing exceptional customer service. We’re looking for someone who can hit the ground running, so show us what you've got!
Be Yourself:We value authenticity, so don’t be afraid to let your personality come through in your application. Whether it's your friendly approach or your unique skills, we want to know what makes you, you!
Apply Through Our Website:To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we see your amazing application and get you one step closer to joining our sweet family!
How to prepare for a job interview at Haribo UK
✨Know the Brand Inside Out
Before your interview, make sure you’re well-versed in HARIBO’s history, values, and products. This will not only show your passion for the brand but also help you connect with the interviewers on a personal level.
✨Showcase Your Customer Service Skills
Prepare examples from your previous retail experience where you delivered exceptional customer service. Think about times when you went above and beyond to create a positive experience for customers, as this is key for the Sales Assistant role.
✨Demonstrate Team Spirit
Since teamwork is essential in retail, be ready to discuss how you’ve successfully worked with others in past roles. Highlight your ability to collaborate and support your colleagues, especially during busy periods or events.
✨Be Ready for Practical Scenarios
Expect questions that may involve real-life scenarios, such as handling cash transactions or dealing with difficult customers. Practise your responses to these situations to demonstrate your problem-solving skills and confidence.
