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- Tasks: Deliver outstanding customer service and support store operations at HARIBO.
- Company: Join the iconic HARIBO family, known for spreading joy and happiness.
- Benefits: Enjoy 36 days holiday, life assurance, pension, and exclusive discounts.
- Why this job: Be part of a fun team creating magical moments for customers every day.
- Qualifications: Retail experience, strong communication skills, and a passion for customer service.
- Other info: Flexible hours, exciting events, and a supportive community culture.
The predicted salary is between 12 - 16 £ per hour.
Contract Hours: 15 hours per week. Can be flexible around your availability
Location: Clarks Village
Salary: £12.90 per hour
We're looking for a Keyholder who knows how to sweeten the deal when it comes to delivering outstanding customer service and supporting the smooth running of our retail store. If you're as passionate about retail, customer experience and spreading childlike happiness as we are about our Starmix then this is the role for you!
Not only will you get to work for one of the most iconic and joyful brands, but you'll also enjoy a rewarding role where your leadership, responsibility and retail expertise help create magical moments for every customer who walks through our doors.
Plus, you'll get a front-row seat to exciting activities like opening and closing the store, supporting promotional events, and leading by example on the shop floor.
The sweet stuff:
- 36 days holiday, inclusive of bank holidays
- Market leading life assurance
- 6% pension (matched by HARIBO)
- Discount platform – access to a range of discounts at hundreds of major retailers
- Salary sacrifice – "Home Technology" and "Cycle to Work"
Your day-to-day will involve:
- Delivering exceptional customer service and bringing the HARIBO brand to life in store
- Opening and closing the store, ensuring security and operational standards are met
- Processing cash and card payments accurately at the till
- Maintaining high retail standards through replenishment, pricing and visual presentation
- Supporting stock control, food hygiene and Health & Safety compliance
To join our team of confectionery creators, you'll need:
- Previous retail experience
- Experience handling cash and card transactions
- A friendly, confident and customer-focused approach
- Strong communication skills and the ability to work independently and as part of a team
- Flexibility to work weekdays, weekends and keyholder shifts
- A passion for HARIBO, our values, brand and customers
- Online retail experience is beneficial but not essential.
The extra sweet stuff:
- Seasonal events provided by Haribo to all staff and immediate families to promote 'childlike happiness'
- Volunteering days to support the local community
- 20% discount in our stores
At HARIBO, we're more than just a sweets company—we're a family-run, Yorkshire-based business with a passion for creating moments of childlike happiness. We are proud to be a huge employer within our local community. Family is everything to us and you will even notice colleagues from the same family all working together under the same roof so we must be doing something right!
We pride ourselves on bringing colleagues across the business together from hosting family-friendly Summer and Christmas Parties to our themed food events, there's always something exciting happening. Working at HARIBO means you're joining a family that celebrates, supports, and grows together!
Keyholder (Clarks Village) in Bath employer: Haribo UK
Contact Detail:
Haribo UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Keyholder (Clarks Village) in Bath
✨Tip Number 1
Get to know the brand! Before your interview, dive into HARIBO's history and values. Show us that you’re not just another candidate but someone who genuinely loves what we do. It’ll make a huge difference in how you connect with the team.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for customers. We want to hear those stories during your chat with us, so be ready to share!
✨Tip Number 3
Be flexible and open-minded! As a Keyholder, you’ll need to adapt to different situations. Let us know about your availability and willingness to take on various shifts. It shows you’re committed to being part of our sweet family.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about our culture and what makes working at HARIBO so special. Don’t miss out!
We think you need these skills to ace Keyholder (Clarks Village) in Bath
Some tips for your application 🫡
Show Your Passion for Retail: When you're writing your application, let your love for retail shine through! Share any experiences that highlight your customer service skills and how you’ve made shopping a delightful experience for others.
Be Specific About Your Experience: We want to know what makes you the perfect fit for the Keyholder role. Mention any previous retail jobs, especially those where you handled cash or led a team. Specific examples will help us see how you can contribute to our sweet success!
Keep It Friendly and Professional: While we love a casual vibe, remember to keep your application professional. Use a friendly tone but make sure to proofread for any typos or errors. A polished application shows you care about the details!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our HARIBO family!
How to prepare for a job interview at Haribo UK
✨Know the Brand Inside Out
Before your interview, make sure you’re well-versed in HARIBO's history, values, and products. This will not only show your passion for the brand but also help you connect with the interviewers on a personal level.
✨Showcase Your Customer Service Skills
Prepare examples from your previous retail experience where you delivered exceptional customer service. Think about times when you went above and beyond to create a positive experience for customers, as this is key for the Keyholder role.
✨Demonstrate Leadership Qualities
As a Keyholder, you'll be expected to lead by example. Be ready to discuss how you've taken initiative in past roles, whether it’s training new staff or managing store operations during busy periods.
✨Be Flexible and Open-Minded
Since the role requires flexibility in working hours, express your willingness to adapt to different shifts. Highlight any previous experiences where you successfully managed changing schedules or unexpected challenges.
