At a Glance
- Tasks: Deliver top-notch customer service and maintain retail excellence in our vibrant store.
- Company: Join HARIBO, Europe's leading sugar-confectionery brand spreading happiness!
- Benefits: Earn £13.10/hour, enjoy life insurance, a pension scheme, and sweet discounts.
- Other info: Flexible hours with potential overtime during the festive season!
- Why this job: Be part of a fun team and kickstart your career in a dynamic environment.
- Qualifications: Previous retail experience and a passion for customer service are essential.
The predicted salary is between 13.1 - 13.1 £ per hour.
Welcome to HARIBO, Europe's largest and most successful sugar-confectionery brand! Our mission is to bring happiness to kids and grown-ups and we're looking for talented people to join our team to help us achieve this. Our Sales Assistants are the heart of our retail stores, providing top quality customer service and delivering retail and operational excellence.
We are on the hunt for a Sales Assistant to come and join our store at Clarks Village.
Working Hours: This role is contracted to 5 hours per week with possible overtime to support with the Christmas rush! We are looking for support weekends primarily with some weekday availability. This role is a Christmas temp role until 3rd Jan 2027.
Our Mix that awaits you:
- Customer Service: Deliver the Haribo standards of customer service, greet customers as they enter the store, approach and engage customers; assist in their selection, applying product knowledge and making purchase recommendations, sampling activities in and out of store, process cash and card payments at the till.
- Retail Standards: Deliver the Haribo standards of retail excellence, ensure Haribo retail standards are maintained at the beginning and throughout the day, products are correctly replenished, displayed and priced, promotional items and offers are visible to customers and actively sold, undertake daily cleaning duties within the store.
- Operational Standards: Deliver the Haribo standards of operational excellence, stock is replenished, counted, rotated and recorded correctly, comply with company standards in Health & Safety, providing a safe environment for colleagues and customers, understand and comply with the requirements of the Environmental Management System (EMS) and the Environmental Permit as part of day to day activities, complete food hygiene and handling training, ensure all food hygiene processes are followed and records completed.
The Ingredients you bring with you:
- Previous retail experience is essential.
- Online retail experience would also be beneficial.
- Experience handling cash and processing card payments.
- A desire to provide excellent customer service.
- The ability to communicate well at all levels, being helpful and approachable.
- Ability to work individually as well as part of a team.
- Passion for HARIBO: our values, brand and customers!
Being part of the HARIBO family means:
- Competitive salary - £13.10/hour.
- Life Insurance - Five times yearly salary.
- Enhanced Company Pension Scheme.
- Supported induction and training period.
- Colleague Discount on sweet treats!
Are you looking to work in a fast-paced environment as part of a dynamic team? You never know... this could be the start of a long and colourful career with us!
Sales Assistant in Somerset employer: HARIBO Dunhills
At HARIBO Silverburn, we pride ourselves on being an exceptional employer that values family, community, and employee growth. As a Keyholder, you'll enjoy a flexible work schedule, competitive pay, and generous benefits including 36 days of holiday and a matched pension scheme, all while contributing to a joyful retail experience. Join our vibrant team where your leadership skills will shine, and be part of a culture that celebrates togetherness and supports your career journey.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Somerset
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Sales Assistant in Somerset
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to HARIBO Dunhills:Don’t forget to personalise your application for HARIBO Dunhills! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at HARIBO Dunhills
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that HARIBO Dunhills offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at HARIBO Dunhills and contribute positively during your temporary stint.