At a Glance
- Tasks: Deliver exceptional customer service and manage store operations.
- Company: Join the iconic HARIBO family in a fun retail environment.
- Benefits: Enjoy 36 days holiday, discounts, and a matched pension scheme.
- Other info: Flexible hours, community events, and a supportive team culture.
- Why this job: Be part of a joyful brand that creates magical moments for customers.
- Qualifications: Previous retail and managerial experience is essential.
The predicted salary is between 13.4 - 13.4 £ per hour.
Contract Hours: 16 hours per week (Flexibility Monday – Sunday)
Location: HARIBO Retail Store – Silverburn, Glasgow
Salary: £13.40 per hour
Contract type: Fixed term contract
Contract end date: 1st September 2027
Here at HARIBO Silverburn we’re looking for two Keyholders to come and join our team on a 16-hour fixed term contract running until September 2027.
Our HARIBO Keyholders have an important part to play in delivering outstanding customer service and supporting the smooth running of our retail stores. If you’re as passionate about retail and customer experience, then this is the role for you!
To thrive within this role, we’re looking for individuals with prior experience of successfully managing a team; if you’re currently sat within a Team Leader or Supervisory role HARIBO could be the perfect next step in your career!
Not only will you get to work for one of the most iconic and joyful brands, but you’ll also enjoy a rewarding role where your leadership, responsibility and retail expertise help create magical moments for every customer who walks through our doors.
Plus, you’ll get a front-row seat to exciting activities like opening and closing the store, supporting promotional events, and leading by example on the shop floor.
The sweet stuff:
- 36 days holiday, inclusive of bank holidays
- Market leading life assurance
- 6% pension (matched by HARIBO)
- Discount platform – access to a range of discounts at hundreds of major retailers
- Salary sacrifice – “Home Technology” and “Cycle to Work”
How you’ll contribute to the mix:
As our next Keyholder, you’ll bring your unique skills to the table and help us create the magic that keeps the world sweet. Your day-to-day will involve:
- Delivering exceptional customer service and bringing the HARIBO brand to life in store
- Opening and closing the store, ensuring security and operational standards are met
- Processing cash and card payments accurately at the till
- Maintaining high retail standards through replenishment, pricing and visual presentation
- Supporting stock control, food hygiene and Health & Safety compliance
Do you have the right ingredients?
- Previous retail and managerial experience (this is a must!)
- Experience handling cash and card transactions
- A friendly, confident and customer-focused approach
- Strong communication skills and the ability to work independently and as part of a team
- Flexibility to work weekdays, weekends and keyholder shifts
- A passion for HARIBO; our values, brand and customers
- Online retail experience is beneficial but not essential
The extra sweet stuff:
- Seasonal events provided by Haribo to all colleagues and immediate family
- Volunteering days to support the local community
- 20% discount in our stores
The Secret Ingredient: Our Culture
At HARIBO, we’re more than just a sweets company—we’re a family-run business with a passion for creating moments of childlike happiness. We are proud to be a huge employer within our local communities. Family is everything to us and you will even notice colleagues from the same family all working together under the same roof so we must be doing something right!
We pride ourselves on bringing colleagues across the business together from hosting family-friendly Summer and Christmas Parties to our themed food events, there’s always something exciting happening. Working at HARIBO means you’re joining a family that celebrates, supports, and grows together!
Closing date: Friday 17th July
To be considered for our Keyholder opportunities, you must be available on Tuesday 21st July to attend one of our Assessment Centres at the Silverburn centre.
Keyholder in Glasgow employer: HARIBO Dunhills
At HARIBO Silverburn, we pride ourselves on being an exceptional employer that values family, community, and employee growth. As a Keyholder, you'll enjoy a flexible work schedule, competitive pay, and generous benefits including 36 days of holiday and a matched pension scheme, all while contributing to a joyful retail experience. Join our vibrant team where your leadership skills will shine, and be part of a culture that celebrates togetherness and supports your career journey.
StudySmarter Expert Advice🤫
We think this is how you could land Keyholder in Glasgow
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including HARIBO Dunhills, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Keyholder in Glasgow
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like HARIBO Dunhills that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at HARIBO Dunhills will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about HARIBO Dunhills and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at HARIBO Dunhills
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at HARIBO Dunhills, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at HARIBO Dunhills!
