At a Glance
- Tasks: Design engaging user experiences that help people save and invest for their future.
- Company: Join a forward-thinking company dedicated to making finance accessible.
- Benefits: Competitive salary, flexible working hours, and opportunities for personal growth.
- Other info: Supportive environment with a focus on career development.
- Why this job: Be part of a mission-driven team that values innovation and creativity.
- Qualifications: Experience in design and a passion for enhancing user experiences.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a Senior Experience Designer on an 8 month FTC to craft end-to-end design solutions that blend strategic thinking with hands-on delivery. Working across multiple squads and products, you\'ll be a cross-functional, full-stack designer who brings vision to life through scalable systems and innovative, user-centric experiences.
In this role, you\'ll independently lead large, complex design challenges—shaping product and service experiences that deliver measurable value. By aligning user needs with business goals, you\'ll influence direction, improve outcomes, and contribute directly to organisational success.
You\'ll collaborate closely with cross-functional teams and senior stakeholders, embedding design as a core lever for transformation and innovation. Drawing on your expertise across UX, UI, content, research, and service design, you\'ll elevate the quality, accessibility, and impact of design while validating solutions through testing and iteration.
As an experienced Designer within the team, you\'ll drive knowledge sharing, champion best practices, and support governance standards. You\'ll also mentor peers and junior designers—contributing to a high-performing, inclusive design culture that thrives on continuous growth and shared success. Hargreaves Lansdown is going through an exciting period of change, and Design and Research sits at the core of the biggest digital transformation the company has gone through — and we\'re reinventing ourselves to match the ambition. Our focus is simple: create seamless end-to-end experiences, powered by insight, that put our clients at the centre.
We\'re building a future-fit team of full-stack designers and researchers accountable for crafting intuitive, cohesive journeys, shaping strategy through evidence, bringing clarity to complexity, and championing real user needs. Overhauling our ways of working to drive greater efficiency, raise the effectiveness of what we deliver and enable opportunity for development and growth. Energised by a shared mission to unlock our collective potential and set a new standard for what design and research can achieve bringing our future vision to life.
What you\'ll be doing
- Leading experience design across multiple projects, crafting holistic design solutions that integrate UX, UI, content, and service design layers
- Creating detailed user flows, prototypes, high-fidelity UIs, and test plans that align to the experience design strategy and vision
- Designing inclusive, accessible interfaces for end-to-end experiences across responsive web and native platforms
- Writing and testing UX copy, content flows, and microinteractions
- Collaborating with product managers and engineers for QA and implementation support
- Innovating with new features that enhance the client experience, reflecting industry best practice and latest trends
- Presenting designs through storytelling, advocating a client-first mindset to senior stakeholders and influencing high-level decisions
- Partnering with researchers and product leads to analyse user feedback and metrics, validate and iterate solutions to inform design direction
- Setting the bar for design standards across the team, embedding best practices, user-centred thinking and empathy
- Mentoring junior researchers and contribute to team capability development and shaping the team culture
About you
- Demonstrable experience in Product/UX/UI/Content design with a strong portfolio of impactful work across industries, products, or platforms
- Experienced with end-to-end design, interaction modeling, microcopy, and visual design
- Strong attention to detail and user empathy balanced with business and technical feasibility
- Good understanding of usability, accessibility, user psychology, and performance metrics
- Experience collaborating with and influencing C-suite or senior leadership
- Strong communication, facilitation, and storytelling skills
- Experience mentoring and nurturing a team of designers and contributing to team development
- Fluent in Figma, prototyping tools, design systems and analytics
- Degree in Product Design, UX/UI Design or related field
- Experience working in enterprise or multi-platform (web, mobile, service) environments
- Good knowledge of accessibility, inclusive design, user psychology, performance metrics and latest industry trends
This role is based in our Bristol head office (BS1 5HL) and we offer a hybrid working pattern, with a minimum of two days in the office per week.
Interview Process
The interview process for this role will include one stage with a task.
Why us?
Here at HL, we’re the UK\'s number 1 investment platform for private investors, based in Bristol. For more than 40 years we’ve helped investors save time, tax and money on their investments.
To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We’re steered by core values that promote service, quality, innovation, and opportunity in everything we do.
What’s on offer?
- Discretionary annual bonus and annual pay review
- 25 days holiday plus bank holidays and 1-day additional Christmas closure
- Option to purchase an additional 5 days holiday
- Flexible working options available, including hybrid working
- Enhanced parental leave
- Pension scheme up to 11% employer contribution
- Income Protection and Life insurance (4 x salary core level of cover)
- Private medical insurance
- Health care cash plans - including optical, dental, and out patient care
- Health screening programme
- Help@hand - confidential support including mental health counselling and remote GP
- Wellhub - unlimited access to fitness providers and wellness coach sessions
- Variety of travel to work schemes with bike storage and shower facilities
- Inhouse barista and deli serving subsidised coffee and sandwiches
- Two paid volunteering days per year
Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age.
This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information.
Please note, we are unable to provide employment sponsorship to candidates.
#HLI
Seniority level
- Mid-Senior level
Employment type
- Contract
Job function
- Design
Hargreaves Lansdown - apply cautiously. This refined description removes noisy elements and presents the role focused on responsibilities and qualifications.
Senior Experience Designer - FTC in Bristol employer: Hargreaves Lansdown
At HL, we pride ourselves on fostering a dynamic and inclusive work culture that encourages innovation and personal growth. As a Senior Experience Designer, you'll have the opportunity to shape user experiences while benefiting from our commitment to employee development and a supportive environment. Located in a vibrant area, we offer competitive benefits and a chance to be part of a purpose-driven team dedicated to making financial well-being accessible for all.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Experience Designer - FTC in Bristol
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at Hargreaves Lansdown for a Senior Experience Designer - FTC, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like Hargreaves Lansdown before they go live!
We think you need these skills to ace Senior Experience Designer - FTC in Bristol
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like Senior Experience Designer - FTC at Hargreaves Lansdown, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work Hargreaves Lansdown does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to Hargreaves Lansdown. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at Hargreaves Lansdown.
How to prepare for a job interview at Hargreaves Lansdown
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with Hargreaves Lansdown, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. Hargreaves Lansdown might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at Hargreaves Lansdown!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what Hargreaves Lansdown is looking for.
