At a Glance
- Tasks: Lead continuous improvement in software delivery, optimising flow and quality across teams.
- Company: Join Hargreaves Lansdown, a leader in financial services with a focus on innovation.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Dynamic role with a focus on continuous learning and organisational change.
- Why this job: Make a real impact by enhancing product delivery and fostering a culture of collaboration.
- Qualifications: 7+ years in delivery flow leadership with strong Agile and coaching skills.
The predicted salary is between 60750 - 74250 £ per year.
Product
Engineering: Agile & Product Excellence Lead continuously improves how Product Engineering works, helping teams deliver customer value faster, more predictably and with higher quality.
The role is responsible for improving the effectiveness of Product Engineering by optimising the flow of value from idea to customer outcome.
Working across Product, Engineering and Delivery leadership, the role identifies systemic bottlenecks, reduces organisational friction, improves delivery predictability, and accelerates time-to-value.
This role combines data-driven performance improvement, operating model evolution and practical coaching to help teams continuously improve how they plan, build and deliver products.
Success is measured through improvements in flow, quality, delivery outcomes, value realisation and organisational effectiveness, rather than adherence to any specific framework or methodology.
We are seeking an experienced Agile & Product Excellence Lead to guide and support our teams at Hargreaves Lansdown in their adoption and continuous improvement of best practices.
This role will be instrumental in fostering a culture of collaboration, transparency and relentless improvement across our Product Engineering delivery teams.
We are looking for a hands-on leader who moves beyond Agile evangelism to take active ownership of our ways of working.
This role will partner with Heads of Product and Senior Engineering Managers to establish and monitor product-focused, end-to-end tribes; identify choke points and areas of delivery risk; and proactively collaborate to resolve issues.
As a hands-on role, success will be measured by value realisation rather than Agile adherence, which is particularly important as our organisation evolves its Agile approaches and outcome-driven initiatives.
Job Responsibilities
- Own the continuous improvement of software delivery flow and quality across Product Engineering, increasing throughput, predictability, value, time to value, and quality whilst reducing delivery risk and organisational friction and dependencies.
- Assess current maturity levels and develop tailored improvement plans for teams and the wider organisation.
Providing a clear, measurable framework for demonstrable improvement in team maturity over time (including adoption, throughput, quality and value over time)
- Work directly with Product Managers, engineering teams and leadership to identify and remove flow impediments (i. e. structural, governance or delivery).
- Facilitate workshops, training sessions and retrospectives to embed Agile methodologies and address challenges.
Where relevant, coach teams and leaders in how to adopt best practices and delivery frameworks
- Empower Product Engineering teams with key metrics to measure the success of their ways of working and outcomes, to drive decision making and continuous improvement.
- Establish and embed a data-driven flow management operating rhythm, leveraging delivery, dependency and team health metrics to identify risks, uncover opportunities, monitor tribe maturity, spot emerging trends, and enable proactive interventions that improve flow, delivery outcomes and value realisation.
- Champion Agile, Lean and Product values, principles and practices across multiple teams and departments within Hargreaves Lansdown, driving net consistency in practice and process.
- Coach and mentor individuals and teams on various forms of Agile, product and delivery frameworks and techniques; when to apply the right frameworks, and assist in the avoidance of applying the wrong techniques, guiding teams through the necessary change management.
- Promote a culture of continuous learning, experimentation and feedback.
- Collaborate with other leaders to standardise and evolve Agile practices and tooling across the company.
- Support the implementation and optimisation of scaled Agile frameworks as needed.
Job Qualifications
- Proven experience (7+ years) as a delivery flow leader in complex organisations
- Deep understanding of various Agile, Product, and delivery methodologies and their practical application.
- Excellent facilitation, coaching and mentoring skills, with the ability to influence, challenge productively and inspire at all organisational levels.
- Strong communication and interpersonal skills, capable of building rapport and trust with diverse stakeholders.
- Experience in supporting or leading organisational change management and scaling Agile within larger enterprises.
- Demonstrated ability to identify and resolve complex organisational and team-level impediments to unlock flow and time-to-value.
- Understanding of DORA and other flow/value metrics
- Ability and experience to work in environments adopting Agile, Waterfall, Product and other deliveries models which is evolving its maturity
- Familiarity with financial services or regulated environments is a plus.
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Product Engineering: Agile & Product Excellence Lead employer: Hargreaves Lansdown
As a Senior Platform Engineer at our innovative Cloud Platform team, you'll be part of a dynamic work culture that prioritises collaboration and creativity. We offer competitive benefits, including professional development opportunities to enhance your skills and advance your career, all while working in a location that fosters a vibrant tech community. Join us to make a meaningful impact in shaping the future of cloud solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Product Engineering: Agile & Product Excellence Lead
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Hargreaves Lansdown!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Hargreaves Lansdown would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Hargreaves Lansdown through your school's career services!
We think you need these skills to ace Product Engineering: Agile & Product Excellence Lead
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Engineering: Agile & Product Excellence Lead, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Engineering: Agile & Product Excellence Lead position at Hargreaves Lansdown. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Hargreaves Lansdown
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
