Operations Associate in Bristol

Hargreaves Lansdown have been helping clients make more of their savings and investments for over 40 years. We are one of the most innovative, respected and fastest growing companies in the UK. Our success is based on a deep understanding of our clients\’ needs, a keen entrepreneurial edge and fierce determination to be the best in our market. You will be joining one of the most progressive teams within Hargreaves Lansdown and we want your help to make us even better. Client Accounts deals with the reconciliation and payments out of this money should our clients request it. This role is ideal for someone who is looking to start or continue a career within Savings and Investments. If you are driven to succeed, have a willingness to learn and like to be challenged daily then please read on.

What you\’ll be doing

• Ensuring all team administrative functions are processed accurately and efficiently

• Ensuring team processes are reliable and effective

• Taking ownership for team results

• Communicating well with your team, department and wider business

• Taking ownership for resolving any issues that are presented

• Taking part in wider department projects, when opportunities arise

About you

Essential

• Excellent organisational skills

• Proactive and willing to learn new skills

• Ability to work collaboratively to achieve results

• Motivated to achieve high standards

• Drive to deliver quality client service

• Exceptional attention to detail

• Excellent communication skills

• Taking pride in your work

Desired

• Customer service experience

• Administration experience

• Maths & English GCSE Grade C and above

Interview process

• Competency based interview conducted through Microsoft Teams

• Attention to detail test

Working Schedule

Monday to Friday, shifts between 8am – 6pm. 37.5 hours a week