Operational Risk Manager in Bristol
Operational Risk Manager in Bristol

Operational Risk Manager in Bristol

Bristol Full-Time 42000 - 58000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Support and challenge business areas to identify and mitigate operational risks.
  • Company: Join Hargreaves Lansdown, the UK's top investment platform based in Bristol.
  • Benefits: Enjoy a competitive salary, flexible working, and generous holiday allowance.
  • Why this job: Make a real impact by embedding a risk-aware culture in a dynamic team.
  • Qualifications: Experience in risk management within financial services and strong communication skills.
  • Other info: Embrace a workplace that values learning, innovation, and diversity.

The predicted salary is between 42000 - 58000 £ per year.

Excited to grow your career?

Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at HL.

We know that sometimes people can be put off applying for a job if they don\’t tick every box. If you\’re excited about working for us and have most of the skills or experience we\’re looking for, please go ahead and apply. We\’d love to hear from you!

About the role

Hargreaves Lansdown (HL) have an exciting opportunity for an Operational Risk Manager to join the team. As the Operational Risk Manager, you\’ll be responsible for supporting and challenging the first line across multiple business areas in relation to their ability to identify and mitigate risks associated with key business processes. You will help embed a risk-aware culture at all levels throughout the business to ensure that the first line make informed decisions.

What you\’ll be doing

  • Assessing effectiveness of internal controls and risk management activity including oversight of Risk Events
  • Support and provide advice with regard to implementation of the Risk Management Framework
  • Assist with the implementation and completion of the Risk & Control Self-Assessment process (RCSA) in the first line.
  • Working with management teams to develop and improve risk management and internal controls
  • Support the first line in understanding and adhering to the Risk Management Framework.
  • Assist in the design of any risk training / coaching for first line stakeholders and provide support where necessary in implementing training
  • Input into projects and change initiatives in an advisory capacity to help ensure that project risks are identified early, and that control requirements are clearly specified and included as part of delivery
  • Delivery of thematic reviews from planning through to reporting
  • Communicate key messages arising from the results of the work carried out to the rest of the Risk team
  • Support the Senior Operational Risk Managers in the production of Monthly risk reporting including Risk Events and Operational risk profile

About you

  • Demonstrable experience in a risk management role, in the financial services industry
  • Accomplished in advising on Risk and Control self assessment work
  • Skilled in risk and control systems
  • Proactive relationship management and influencing skills, with astute emotional intelligence
  • Naturally curious, problem solving mindset, able to balance getting things done with the delicate nature of stakeholder management
  • Engaging and effective communicator, both verbal and written.
  • Able to present complex information in a simple manner, that is audience relevant

Interview process

The interview process for this role will be a one stage interview consisting of competency and technical questions.

Working Schedule

The Operational Risk Manager role is a Permanent, full time, 37.5 hours per week, Monday to Friday. Our office is based in Bristol, BS1 5HL. Hybrid working is available where there\’s flexibility for you to work from home and the office.

Salary

The salary for this role is circa £50k depending on experience, plus competitive benefits.

Why us?

Here at HL, we\’re the UK\’s number 1 investment platform for private investors, based in Bristol. For more than 40 years we\’ve helped investors save time, tax and money on their investments.

To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We\’re steered by core values that promote service, quality, innovation, and opportunity in everything we do.

What\’s on offer?

  • Discretionary annual bonus* and annual pay review
  • 25 days* holiday plus bank holidays and 1-day additional Christmas closure
  • Option to purchase an additional 5 days holiday**
  • Flexible working options available, including hybrid working
  • Enhanced parental leave
  • Pension scheme up to 11% employer contribution
  • Income Protection and Life insurance (4 x salary core level of cover)
  • Private medical insurance*
  • Health care cash plans – including optical, dental, and out patientcare
  • Health screening programme
  • Help@hand – confidential support including mental health counselling and remote GP
  • Wellhub – unlimited access to fitness providers and wellness coach sessions
  • Variety of travel to work schemes with bike storage and shower facilities
  • Inhouse barista and deli serving subsidised coffee and sandwiches
  • Two paid volunteering days per year

* dependant on role level

** only available to select during our annual benefits window, in November each year

Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age.

This role may also be available on a flexible working or part time basis – please ask the Recruitment & Onboarding team for more information.

Please note, we are unable to provide employment sponsorship to candidates.

Operational Risk Manager in Bristol employer: Hargreaves Lansdown

Hargreaves Lansdown (HL) is an exceptional employer, offering a vibrant work culture in the heart of Bristol, where innovation and continuous learning are at the forefront. With competitive benefits including a discretionary annual bonus, flexible working options, and a strong commitment to employee growth, HL fosters an inclusive environment that empowers individuals to thrive while making a meaningful impact in the financial services industry.
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Contact Detail:

Hargreaves Lansdown Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operational Risk Manager in Bristol

✨Tip Number 1

Network like a pro! Reach out to current employees at HL on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.

✨Tip Number 2

Prepare for the interview by practising common competency and technical questions related to risk management. We recommend using the STAR method to structure your answers – it’s a game changer!

✨Tip Number 3

Show off your problem-solving skills during the interview. Think of examples where you’ve identified risks and implemented solutions. This will demonstrate your proactive mindset, which is key for the Operational Risk Manager role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from candidates who are genuinely excited about joining our team.

We think you need these skills to ace Operational Risk Manager in Bristol

Risk Management
Internal Controls Assessment
Risk and Control Self-Assessment (RCSA)
Financial Services Industry Knowledge
Stakeholder Management
Emotional Intelligence
Problem-Solving Skills
Effective Communication
Project Risk Identification
Training and Coaching Design
Thematic Review Delivery
Data Reporting
Advisory Skills
Relationship Management

Some tips for your application 🫡

Be Yourself: When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for the role and the company.

Tailor Your Application: Make sure to customise your CV and cover letter to highlight the skills and experiences that match the Operational Risk Manager role. We love seeing how your background aligns with what we’re looking for!

Keep It Clear and Concise: We appreciate a straightforward approach. Use clear language and avoid jargon where possible. Remember, we want to understand your experience without having to decipher complex terms!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at Hargreaves Lansdown

✨Know Your Risk Management Stuff

Make sure you brush up on your knowledge of risk management frameworks and internal controls. Be ready to discuss your previous experiences in assessing risks and how you've contributed to a risk-aware culture in your past roles.

✨Showcase Your Communication Skills

As an Operational Risk Manager, you'll need to communicate complex information clearly. Prepare examples of how you've effectively communicated risk assessments or training to stakeholders, ensuring they understood the key messages.

✨Be Ready for Competency Questions

Expect competency-based questions that assess your problem-solving skills and emotional intelligence. Think of specific situations where you've had to influence others or manage relationships, and be prepared to explain your thought process.

✨Demonstrate Your Curiosity

HL values a naturally curious mindset. Be prepared to discuss how you've approached problem-solving in the past and how your curiosity has led to improvements in risk management processes or controls.

Operational Risk Manager in Bristol
Hargreaves Lansdown

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