IT Service Delivery Lead – Cloud, Resilience & SLAs

IT Service Delivery Lead – Cloud, Resilience & SLAs

Full-Time 60000 - 75000 Β£ / year (est.) No working from home possible
Hargreaves Lansdown

At a Glance

  • Tasks: Lead IT service delivery, ensuring reliability and alignment with business goals.
  • Company: Hargreaves Lansdown, a leading financial services company in Bristol.
  • Benefits: Competitive salary, flexible working, and opportunities for professional growth.
  • Other info: Join a dynamic team focused on innovation and resilience.
  • Why this job: Be at the forefront of IT service management and make a real difference.
  • Qualifications: Experience in IT service delivery and strong collaboration skills.

The predicted salary is between 60000 - 75000 Β£ per year.

Hargreaves Lansdown in Bristol seeks a Service Delivery Manager to own end-to-end IT service delivery across heritage and cloud environments, ensuring services are reliable and aligned to business priorities.

The role requires hands-on Service Introduction and Operational Readiness, capacity oversight, and resilience planning, with on-call participation during major incidents and close collaboration with engineering and security teams.

IT Service Delivery Lead – Cloud, Resilience & SLAs employer: Hargreaves Lansdown

As a Senior Platform Engineer at our innovative Cloud Platform team, you'll be part of a dynamic work culture that prioritises collaboration and creativity. We offer competitive benefits, including professional development opportunities to enhance your skills and advance your career, all while working in a location that fosters a vibrant tech community. Join us to make a meaningful impact in shaping the future of cloud solutions.

Hargreaves Lansdown

Contact Details:

Hargreaves Lansdown Recruitment Team

We think you need these skills to ace IT Service Delivery Lead – Cloud, Resilience & SLAs

Service Delivery Management
Cloud Environments
Operational Readiness
Capacity Oversight
Resilience Planning
Incident Management
Collaboration Skills