At a Glance
- Tasks: Analyse client behaviour and profitability to drive actionable insights.
- Company: Join a diverse and inclusive team at Hargreaves Lansdown.
- Benefits: Enjoy flexible working, generous holiday, and health perks.
- Other info: Opportunities for professional growth and a supportive work environment.
- Why this job: Make a real impact by shaping client strategies and commercial outcomes.
- Qualifications: Strong analytical skills with experience in SQL and data analysis.
The predicted salary is between 50000 - 60000 £ per year.
We are looking for a Senior Client Insight Analyst to join our Commercial Performance Analytics team. This role focuses on understanding what drives client behaviour, profitability and growth, and turning that into clear actions.
Role Responsibilities
- Deliver insight on client performance, profitability and growth.
- Translate analysis into clear, actionable recommendations.
- Identify trends and opportunities to improve performance.
- Partner with stakeholders to shape decisions and strategy.
- Support development of client value and commercial models.
Experience
- Strong analytical background within data or insight roles.
- Advanced SQL capability and experience working with large datasets.
- Experience influencing stakeholders through insight.
- Experience translating analysis into commercial outcomes.
Knowledge
- Understanding of commercial drivers such as lifetime value and retention.
- Experience using analytical tools such as Python.
- Understanding of reporting and visualisation.
- Experience in commercially focused roles.
Attributes
- Commercially aware and outcome focused.
- Curious and proactive.
- Focused on impact.
What's on offer?
- Discretionary annual bonus and annual pay review.
- 25 days holiday plus bank holidays and 1-day additional Christmas closure.
- Option to purchase an additional 5 days holiday.
- Flexible working options available, including hybrid working.
- Enhanced parental leave.
- Pension scheme up to 11% employer contribution.
- Income Protection and Life insurance (4 x salary core level of cover).
- Private medical insurance.
- Health care cash plans - including optical, dental, and outpatient care.
- Health screening programme.
- Help@hand - confidential support including mental health counselling and remote GP.
- Wellhub - unlimited access to fitness providers and wellness coach sessions.
- Variety of travel to work schemes with bike storage and shower facilities.
- Inhouse barista and deli serving subsidised coffee and sandwiches.
- Two paid volunteering days per year.
Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis – please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates.
Senior Client Insight Analyst in England employer: Hargreaves Lansdown
Hargreaves Lansdown is an exceptional employer that prioritises employee well-being and professional growth, offering a dynamic work culture where insights drive impactful decisions. With flexible working options, generous holiday allowances, and comprehensive health benefits, employees are empowered to thrive both personally and professionally in a supportive environment. The company's commitment to diversity and inclusion further enhances its appeal, making it a rewarding place for those seeking meaningful careers in the financial services sector.
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