Digital Product Manager

Excited to grow your career? Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at HL. We know that sometimes people can be put off applying for a job if they don\’t tick every box. If you\’re excited about working for us and have most of the skills or experience we\’re looking for, please go ahead and apply. We\’d love to hear from you! About the role As a Digital Product Manager, you will drive the vision, strategy, roadmap, and overall success of key digital products, services, and platforms. Our mission is to use technology to empower and enable clients and colleagues to achieve the best possible outcomes. We do this by building aligned, inclusive, and high performing teams of experts that can discover opportunities and improving experiences through rapid, incremental delivery and high-quality feedback loops. We aim to unlock commercial value for the business through creating a market leading experience, with happy clients and enabled and engaged colleagues. A Digital Product Manager must have an in-depth knowledge of their specialist area, including: the client needs, regulation, commercials, competition and how to execute across multiple channels. What you\’ll be doing Taking ownership of a product and play a lead role within a cross-functional team to optimise the client and commercial value it delivers. Supporting the Workplace Senior Leadership team to define a vision, strategy and roadmap for the product – as well as the key performance indicators. Collaborating with the team to deliver a roadmap that drives value for both the client and the business. Working with internal and external experts to prototype new solutions, and organise and attend user research sessions with clients, non-clients and third-party companies. Working with a cross-functional team to create hypotheses and run experiments to validate understanding of problem areas or solution ideas. Using performance and engagement data, and feedback loops, to uncover opportunities, and make well-informed decisions and recommendations. Work alongside second and third line stakeholders to ensure the product and future product evolution aligns with and remains within HL\’s governance frameworks including but limited to, Product Governance, Regulatory requirements, Consumer Duty and Risk Participating in agile ceremonies, such as daily stand-ups, sprint reviews or demos, refinement, and planning. Actively leading the facilitation of all refinement activities using techniques such as customer journey mapping, story mapping, and clear, well-structured user stories and acceptance criteria for the squad. Contributing to the wider Product Management Community of Practice. About you A user-focused mind‑set – able to think from the perspective of a user. Able to use a variety of product and agile techniques. Proficient use of in person and virtual collaboration tools in a hybrid environment. Excellent communication and stakeholder management skills. Creative – able to come up with sound, well‑reasoned ideas. Comfortable dealing with data and translating into actions. Works independently in support of team goals when required, but equally a team player. Ability to manage multiple workloads concurrently and when necessary, at pace. This will be a 2‑stage interview process. Working Schedule Based in Bristol head office, BS1 5HL. This role is permanent, full time, 37.5 hours per week, Monday to Friday. We have returned to office, however for this role we offer a hybrid flex working pattern, with two days in the office per week. Why us? Here at HL, we’re the UK\’s number 1 investment platform for private investors, based in Bristol. For more than 40 years we’ve helped investors save time, tax and money on their investments. To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We’re steered by core values that promote service, quality, innovation, and opportunity in everything we do. What\’s on offer? Discretionary annual bonus* and annual pay review 25 days* holiday plus bank holidays and 1‑day additional Christmas closure Option to purchase an additional 5 days holiday** Flexible working options available, including hybrid working Enhanced parental leave Pension scheme up to 11% employer contribution Income Protection and Life insurance (4 x salary core level of cover) Private medical insurance* Health care cash plans – including optical, dental, and out patientcare Health screening programme Help@hand – confidential support including mental health counselling and remote GP Wellhub – unlimited access to fitness providers and wellness coach sessions Variety of travel to work schemes with bike storage and shower facilities Inhouse barista and deli serving subsidised coffee and sandwiches Two paid volunteering days per year ** only available to select during our annual benefits window, in November each year Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis – please ask the Recruitment