At a Glance
- Tasks: Coordinate change and release activities to ensure production stability and compliance.
- Company: Join the UK's number 1 investment platform, Hargreaves Lansdown, based in Bristol.
- Benefits: Enjoy a competitive salary, flexible working, and generous holiday allowance.
- Other info: Inclusive workplace with excellent career growth and support for mental health.
- Why this job: Make a real impact on service delivery while working with innovative technology.
- Qualifications: Experience in IT Service Management and knowledge of CI/CD pipelines required.
The predicted salary is between 60000 - 80000 £ per year.
Job Description The Change & Release Analyst coordinates risk-based change and release activity across HL's enterprise technology estate, ensuring production stability is protected while enabling safe, predictable delivery.
Operating within Service Assurance, the role balances traditional ITIL-aligned governance with modern, pipeline-driven delivery, ensuring that as CI/CD automates change and embeds controls, releases into live services remain traceable, compliant, and operationally safe.
What you will be doing Coordinate end-to-end change and release activity, ensuring appropriate risk assessment, approvals, scheduling, and implementation controls.
Maintain a forward schedule of change and release activity, providing visibility of impacts, dependencies, and risk across services.
Embed governance into CI/CD pipelines and delivery practices, enabling automated compliance while maintaining auditability.
Provide guidance to engineering and platform teams on change standards, release approaches, and risk mitigation.
Contribute to improving change success rates, release quality, and reduction of service disruption.
About you Experience in IT Service Management, with strong knowledge of Change and Release Management (ITIL aligned).
Understanding of CI/CD pipelines, deployment tooling, and automated release practices.
Experience working across hybrid environments (heritage, cloud, and third-party platforms).
Experience supporting incident resolution, post-implementation review, and continuous improvement.
Analytical mindset with the ability to balance delivery pace, risk, and service stability.
Working Schedule This role is based in Bristol head office, BS1 5HL.
This role is permanent, full time, 37.5 hours per week, Monday to Friday.
We have returned to the office 3 days a week.
Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol.
For more than 40 years we've helped investors save time, tax and money on their investments.
We're steered by core values that promote service, quality, innovation, and opportunity in everything we do.
Discretionary annual bonus* and annual pay review25 days* holiday plus bank holidays and 1-day additional Christmas closure Option to purchase an additional 5 days holiday**Flexible working options available, including hybrid working Enhanced parental leave Pension scheme up to 11% employer contribution Income Protection and Life insurance (4 x salary core level of cover)Private medical insurance*Health care cash plans - including optical, dental, and out patientcare Health screening programme Help@hand - confidential support including mental health counselling and remote GPWellhub - unlimited access to fitness providers and wellness coach sessions Variety of travel to work schemes with bike storage and shower facilities Inhouse barista and deli serving subsidised coffee and sandwiches Two paid volunteering days per year* dependant on role level** only available to select during our annual benefits window, in November each year Hargreaves Lansdown is an inclusive employer that values diversity in its workforce.
We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age.
This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information.
Configuration Analyst Senior employer: Hargreaves Lansdown
As a Senior Platform Engineer at our innovative Cloud Platform team, you'll be part of a dynamic work culture that prioritises collaboration and creativity. We offer competitive benefits, including professional development opportunities to enhance your skills and advance your career, all while working in a location that fosters a vibrant tech community. Join us to make a meaningful impact in shaping the future of cloud solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Configuration Analyst Senior
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Hargreaves Lansdown values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Hargreaves Lansdown might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Hargreaves Lansdown!
✨Direct Apply to Hargreaves Lansdown
Let's not forget to apply directly through the Hargreaves Lansdown website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Configuration Analyst Senior
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Hargreaves Lansdown.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Hargreaves Lansdown. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Hargreaves Lansdown
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
