At a Glance
- Tasks: Coordinate change and release activities to ensure production stability and compliance.
- Company: Join the UK's number 1 investment platform, Hargreaves Lansdown, based in Bristol.
- Benefits: Enjoy flexible working, generous holiday, and a range of health benefits.
- Other info: Inclusive workplace with excellent career growth and support for mental health.
- Why this job: Make a real impact on technology delivery while ensuring service quality and stability.
- Qualifications: Experience in IT Service Management and knowledge of CI/CD pipelines required.
The predicted salary is between 60000 - 80000 £ per year.
The Change & Release Analyst coordinates risk-based change and release activity across HL's enterprise technology estate, ensuring production stability is protected while enabling safe, predictable delivery. Operating within Service Assurance, the role balances traditional ITIL-aligned governance with modern, pipeline-driven delivery, ensuring that as CI/CD automates change and embeds controls, releases into live services remain traceable, compliant, and operationally safe.
- Coordinate end-to-end change and release activity, ensuring appropriate risk assessment, approvals, scheduling, and implementation controls.
- Maintain a forward schedule of change and release activity, providing visibility of impacts, dependencies, and risk across services.
- Embed governance into CI/CD pipelines and delivery practices, enabling automated compliance while maintaining auditability.
- Provide guidance to engineering and platform teams on change standards, release approaches, and risk mitigation.
- Contribute to improving change success rates, release quality, and reduction of service disruption.
Experience in IT Service Management, with strong knowledge of Change and Release Management (ITIL aligned). Understanding of CI/CD pipelines, deployment tooling, and automated release practices. Experience working across hybrid environments (heritage, cloud, and third-party platforms). Experience supporting incident resolution, post-implementation review, and continuous improvement. Analytical mindset with the ability to balance delivery pace, risk, and service stability.
This role is based in Bristol head office, BS1 5HL. This role is permanent, full time, 37.5 hours per week, Monday to Friday. We have returned to the office 3 days a week.
Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do.
- Discretionary annual bonus and annual pay review
- ~25 days holiday plus bank holidays and 1-day additional Christmas closure
- ~ Option to purchase an additional 5 days holiday
- ~ Flexible working options available, including hybrid working
- ~ Enhanced parental leave
- ~ Pension scheme up to 11% employer contribution
- ~ Income Protection and Life insurance (4 x salary core level of cover)
- ~ Private medical insurance
- ~ Health care cash plans - including optical, dental, and outpatient care
- ~ Health screening programme
- ~ Help@hand - confidential support including mental health counselling and remote GP
- ~ Variety of travel to work schemes with bike storage and shower facilities
- ~ Inhouse barista and deli serving subsidised coffee and sandwiches
Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information.
Analyst - Policy & Projects employer: Hargreaves Lansdown
As a Senior Platform Engineer at our innovative Cloud Platform team, you'll be part of a dynamic work culture that prioritises collaboration and creativity. We offer competitive benefits, including professional development opportunities to enhance your skills and advance your career, all while working in a location that fosters a vibrant tech community. Join us to make a meaningful impact in shaping the future of cloud solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Analyst - Policy & Projects
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Hargreaves Lansdown looking for candidates who are engaged and informed.
We think you need these skills to ace Analyst - Policy & Projects
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Hargreaves Lansdown. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Hargreaves Lansdown
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Hargreaves Lansdown’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
