Training and Competence Oversight Manager
Training and Competence Oversight Manager

Training and Competence Oversight Manager

Bristol Full-Time 36000 - 60000 £ / year (est.) No home office possible
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Hargreaves Lansdown plc

At a Glance

  • Tasks: Lead training and competence framework, ensuring compliance and governance across the HL Group.
  • Company: Join Hargreaves Lansdown, the UK's top investment platform, empowering over 1.7 million clients.
  • Benefits: Enjoy flexible working, generous holiday, health perks, and a vibrant workplace culture.
  • Other info: Hybrid working options available; apply with your CV and cover letter.
  • Why this job: Be part of a dynamic team focused on innovation and personal growth in the finance sector.
  • Qualifications: Experience in training management and knowledge of regulatory requirements is essential.

The predicted salary is between 36000 - 60000 £ per year.

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Training and Competence Oversight Manager

Apply locations Bristol (Harbourside) time type Full time posted on Posted 5 Days Ago time left to apply End Date: August 29, 2025 (22 days left to apply) job requisition id R7830

Excited to grow your career?

Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at Hargreaves Lansdown.

We know that sometimes people can be put off applying for a job if they don\’t tick every box. If you\’re excited about working for us and have most of the skills or experience we\’re looking for, please go ahead and apply. We’d love to hear from you!

About the role

As Training and Competence Oversight Manager, you will be responsible for leading the training and competence framework, as well as developing and managing robust governance, reporting, and oversight processes across the Hargreaves Lansdown (HL) Group to ensure compliance with regulatory requirements.

Serving as the subject matter expert, you will act as the primary contact for all colleagues regarding Training and Competence regulatory matters and will report to the Head of Client Assurance and Optimisation, as well as relevant governance committees, on all aspects of the Training and Competence and Group Competency Framework.

What you’ll be doing

  • Driving, supporting and making recommendations to the SMCR team and relevant Senior Managers in their Reasonable Steps in relation to training and competence.
  • Assessing the current training and competence scheme and professional standards framework to determine appropriate operating model, governance, reporting and oversight arrangements, and implementing appropriate enhancements.
  • Designing and implementing relevant management information and KPIs to support senior management oversight and governance.
  • Leading the annual review of the Group Competency policy and associated standards and guidance with senior management to ensure continued compliance with the regulatory requirements.
  • Ensuring the regulatory requirements in relation to general competence and training and competence form part of the relevant induction programmes.
  • Designing and owning the Training and Competence risk controls on MetricStream
  • Supporting relevant governance committees with the provision of regular and periodic reporting as required.
  • Undertaking any reasonable tasks as directed by senior management to support the Training and Competence programme at HL.

About you

  • Practical experience of Training and Competence scheme management and oversight.
  • Significant working knowledge of the regulatory requirements relating to Training and Competence and the Senior Managers and Certification Regime (\”SMCR\”).
  • Experience of Asset Management, Funds, Platforms and Advisory regulated environments.
  • Sound understanding of FCA Handbook, MIFID II and relevant regulations relative to Training and Competence.
  • Professionalism and the ability to influence in a positive manner through stakeholder engagement.
  • Ability to contribute ideas for process improvements and adapt easily to procedural changes.
  • Positivity and a solution-based approach in all aspects of work.

Interview process

The interview process will include one stage with a role-specific task and competency-based interview questions.

Working schedule

This is a full time, permanent role working 37.5 hours per week. The role will be Bristol based, BS1 5HL. Hybrid working is available and open for discussion.

Please include your CV and a cover letter with your application.

Why us?

Here at HL, we’re the UK’s number 1 investment platform for private investors, based in Bristol. For more than 40 years we’ve helped investors save time, tax and money on their investments.

To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We\’re steered by core values that promote service, quality, innovation, and opportunity in everything we do.

What\’s on offer?

  • Discretionary annual bonus * and annual pay review
  • 25 days * holiday plus bank holidays and 1-day additional Christmas closure
  • Option to purchase an additional 5 days holiday **
  • Flexible working options available, including hybrid working
  • Enhanced parental leave
  • Pension scheme up to 11% employer contribution
  • Income Protection and Life insurance (4 x salary core level of cover)
  • Private medical insurance*
  • Health care cash plans – including optical, dental, and out patient care
  • Health screening programme
  • Help@hand – confidential support including mental health counselling and remote GP
  • Wellhub – unlimited access to fitness provider s and w ellness c oach sessions
  • Variety of travel to work schemes with bike storage and shower facilities
  • Inhouse barista and deli serving subsidised coffee and sandwiches
  • T wo paid volunteering days per year

* dependant on role level

** only available to select during our annual benefits window, in November each year

Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age.

This role may also be available on a flexible working or part time basis – please ask the Recruitment & Onboarding team for more information.

Please note, we are unable to provide employment sponsorship to candidates.

About Us

Hargreaves Lansdown is the UK\’s number one platform for private investors. Our purpose is to empower people to save and invest with confidence, and today, we are trusted with more than £120 billion by over 1.7 million clients.

We are based in the heart of Bristol now with over 2,000 colleagues. We believe we have a workplace like no other, with constant learning, dynamic teams and a great ethos. We\’re steered by our core values that promote service, quality, innovation, and opportunity in everything we do.

For more information about careers at HL and to see all our vacancies, please visit our careers website .

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Training and Competence Oversight Manager employer: Hargreaves Lansdown plc

Hargreaves Lansdown is an exceptional employer, offering a vibrant work culture in the heart of Bristol that fosters continuous learning and professional growth. With a strong commitment to employee well-being, we provide a comprehensive benefits package, including flexible working options, generous holiday allowances, and health support initiatives, ensuring our team members can thrive both personally and professionally. Join us to be part of a dynamic team dedicated to empowering individuals to invest confidently for a better future.
Hargreaves Lansdown plc

Contact Detail:

Hargreaves Lansdown plc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Training and Competence Oversight Manager

Tip Number 1

Familiarise yourself with the Senior Managers and Certification Regime (SMCR) and the FCA Handbook. Understanding these regulations will not only help you in the interview but also demonstrate your commitment to compliance and governance, which is crucial for the role.

Tip Number 2

Network with professionals in the training and competence field, especially those who have experience in asset management or regulated environments. Engaging with industry peers can provide insights and potentially lead to referrals that could strengthen your application.

Tip Number 3

Prepare to discuss specific examples of how you've implemented training frameworks or improved governance processes in previous roles. Being able to articulate your hands-on experience will set you apart from other candidates.

Tip Number 4

Showcase your ability to influence stakeholders positively. Think of instances where you've successfully engaged with senior management or teams to drive change, as this aligns with the expectations of the Training and Competence Oversight Manager role.

We think you need these skills to ace Training and Competence Oversight Manager

Training and Competence Scheme Management
Regulatory Compliance Knowledge
Understanding of SMCR
Asset Management Experience
FCA Handbook Familiarity
MIFID II Knowledge
Stakeholder Engagement
Process Improvement Skills
Governance and Oversight Processes
Management Information Design
Key Performance Indicators (KPIs) Development
Risk Control Management
Analytical Skills
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in training and competence management. Use specific examples that demonstrate your understanding of regulatory requirements and your ability to influence stakeholders positively.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the responsibilities outlined in the job description, particularly your experience with the SMCR and FCA Handbook.

Showcase Relevant Experience: When detailing your work history, focus on roles where you managed training schemes or compliance frameworks. Highlight any achievements that demonstrate your capability in improving processes or governance.

Prepare for the Interview: Anticipate questions related to your experience with training and competence oversight. Be ready to discuss specific scenarios where you made recommendations or implemented changes that enhanced compliance or training effectiveness.

How to prepare for a job interview at Hargreaves Lansdown plc

Understand the Regulatory Landscape

Familiarise yourself with the FCA Handbook, MIFID II, and the Senior Managers and Certification Regime (SMCR). Being able to discuss these regulations confidently will demonstrate your expertise and readiness for the role.

Prepare for Competency-Based Questions

Expect questions that assess your experience in training and competence scheme management. Use the STAR method (Situation, Task, Action, Result) to structure your responses, showcasing your problem-solving skills and past achievements.

Showcase Your Stakeholder Engagement Skills

Highlight your ability to influence and engage with various stakeholders positively. Prepare examples of how you've successfully collaborated with senior management or governance committees in previous roles.

Demonstrate a Solution-Based Approach

Emphasise your positivity and adaptability when discussing process improvements. Be ready to share specific instances where you contributed ideas that enhanced operational efficiency or compliance within a team.

Training and Competence Oversight Manager
Hargreaves Lansdown plc
Location: Bristol
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