Operational Risk Manager

Operational Risk Manager

Bristol Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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Hargreaves Lansdown plc

At a Glance

  • Tasks: Join us as an Operational Risk Manager, assessing and improving risk management across our business.
  • Company: Hargreaves Lansdown is the UK's top investment platform, dedicated to helping investors save time and money.
  • Benefits: Enjoy flexible working, a competitive salary, generous holiday, and wellness perks like private medical insurance.
  • Why this job: Be part of a dynamic team that values learning, innovation, and making a real impact in finance.
  • Qualifications: Experience in risk management within financial services and strong communication skills are essential.
  • Other info: Hybrid working options available; we value diversity and encourage all to apply!

The predicted salary is between 36000 - 60000 Β£ per year.

Excited to grow your career?

Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at Hargreaves Lansdown.

We know that sometimes people can be put off applying for a job if they don\’t tick every box. If you\’re excited about working for us and have most of the skills or experience we\’re looking for, please go ahead and apply. We\’d love to hear from you!

About the role

Hargreaves Lansdown (HL) have an exciting opportunity for an Operational Risk Manager to join the team. As the Operational Risk Manager, you\’ll be responsible for supporting and challenging the first line across multiple business areas in relation to their ability to identify and mitigate risks associated with key business processes. You will help embed a risk-aware culture at all levels throughout the business to ensure that the first line make informed decisions.

What you\’ll be doing

  • Assessing effectiveness of internal controls and risk management activity including oversight of Risk Events
  • Support and provide advice with regard to implementation of the Risk Management Framework
  • Assist with the implementation and completion of the Risk & Control Self-Assessment process (RCSA) in the first line.
  • Working with management teams to develop and improve risk management and internal controls
  • Support the first line in understanding and adhering to the Risk Management Framework.
  • Assist in the design of any risk training / coaching for first line stakeholders and provide support where necessary in implementing training
  • Input into projects and change initiatives in an advisory capacity to help ensure that project risks are identified early, and that control requirements are clearly specified and included as part of delivery
  • Delivery of thematic reviews from planning through to reporting
  • Communicate key messages arising from the results of the work carried out to the rest of the Risk team
  • Support the Senior Operational Risk Managers in the production of Monthly risk reporting including Risk Events and Operational risk profile

About you

  • Demonstrable experience in a risk management role, in the financial services industry
  • Accomplished in advising on Risk and Control self assessment work
  • Skilled in risk and control systems
  • Proactive relationship management and influencing skills, with astute emotional intelligence
  • Naturally curious, problem solving mindset, able to balance getting things done with the delicate nature of stakeholder management
  • Engaging and effective communicator, both verbal and written.
  • Able to present complex information in a simple manner, that is audience relevant

Interview process

The interview process for this role will be a one stage interview consisting of competency and technical questions.

Working Schedule

The Operational Risk Manager role is a Permanent, full time, 37.5 hours per week, Monday to Friday. Our office is based in Bristol, BS1 5HL. Hybrid working is available where there\’s flexibility for you to work from home and the office.

Salary

The salary for this role is circa Β£50k depending on experience, plus competitive benefits.

Why us?

Here at HL, we\’re the UK\’s number 1 investment platform for private investors, based in Bristol. For more than 40 years we\’ve helped investors save time, tax and money on their investments.

To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We\’re steered by core values that promote service, quality, innovation, and opportunity in everything we do.

What\’s on offer?

  • Discretionary annual bonus* and annual pay review
  • 25 days* holiday plus bank holidays and 1-day additional Christmas closure
  • Option to purchase an additional 5 days holiday**
  • Flexible working options available, including hybrid working
  • Enhanced parental leave
  • Pension scheme up to 11% employer contribution
  • Income Protection and Life insurance (4 x salary core level of cover)
  • Private medical insurance*
  • Health care cash plans – including optical, dental, and outpatient care
  • Health screening programme
  • Help@hand – confidential support including mental health counselling and remote GP
  • Wellhub – unlimited access to fitness providers and wellness coach sessions
  • Variety of travel to work schemes with bike storage and shower facilities
  • Inhouse barista and deli serving subsidised coffee and sandwiches
  • Two paid volunteering days per year

* dependant on role level

** only available to select during our annual benefits window, in November each year

Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age.

This role may also be available on a flexible working or part time basis – please ask the Recruitment & Onboarding team for more information.

Please note, we are unable to provide employment sponsorship to candidates. #J-18808-Ljbffr

Operational Risk Manager employer: Hargreaves Lansdown plc

Hargreaves Lansdown is an exceptional employer, offering a vibrant work culture in the heart of Bristol, where innovation and continuous learning are at the forefront. With competitive benefits including a discretionary annual bonus, flexible working options, and a strong commitment to employee growth, we empower our team members to thrive both personally and professionally. Join us to be part of a dynamic team dedicated to making investing accessible for everyone while enjoying a supportive environment that values diversity and well-being.
Hargreaves Lansdown plc

Contact Detail:

Hargreaves Lansdown plc Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Operational Risk Manager

✨Tip Number 1

Familiarise yourself with Hargreaves Lansdown's Risk Management Framework. Understanding their specific approach to risk management will help you demonstrate your alignment with their values and practices during the interview.

✨Tip Number 2

Prepare examples of how you've successfully implemented risk management strategies in previous roles. Be ready to discuss specific situations where your actions led to improved risk mitigation or enhanced internal controls.

✨Tip Number 3

Showcase your relationship management skills by preparing to discuss how you've influenced stakeholders in past projects. Highlight your ability to communicate complex information clearly and effectively, as this is crucial for the role.

✨Tip Number 4

Research current trends and challenges in operational risk within the financial services industry. Being knowledgeable about the latest developments will not only impress your interviewers but also show your proactive approach to the field.

We think you need these skills to ace Operational Risk Manager

Risk Management
Internal Controls Assessment
Risk and Control Self-Assessment (RCSA)
Financial Services Knowledge
Stakeholder Management
Emotional Intelligence
Problem-Solving Skills
Effective Communication
Report Writing
Training and Coaching
Project Risk Identification
Analytical Skills
Attention to Detail
Proactive Relationship Management

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant experience in risk management, particularly within the financial services industry. Use specific examples that demonstrate your skills in advising on Risk and Control self-assessment work.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your proactive relationship management and problem-solving mindset align with Hargreaves Lansdown's values and mission.

Showcase Communication Skills: Since effective communication is key for this role, provide examples in your application of how you've successfully communicated complex information in a simple manner to various stakeholders.

Prepare for Competency Questions: Anticipate competency and technical questions during the interview process. Prepare examples that showcase your experience in assessing internal controls and your ability to influence and manage relationships effectively.

How to prepare for a job interview at Hargreaves Lansdown plc

✨Understand the Risk Management Framework

Familiarise yourself with Hargreaves Lansdown's Risk Management Framework. Be prepared to discuss how you have implemented similar frameworks in your previous roles and how you can contribute to embedding a risk-aware culture.

✨Showcase Your Communication Skills

As an Operational Risk Manager, effective communication is key. Prepare examples of how you've communicated complex risk information to various stakeholders, ensuring it's relevant and easily understood.

✨Demonstrate Problem-Solving Abilities

Highlight your proactive approach to identifying and mitigating risks. Share specific instances where your problem-solving mindset led to successful outcomes in risk management or internal controls.

✨Prepare for Competency Questions

Since the interview will include competency questions, think about your past experiences that demonstrate your skills in risk assessment, relationship management, and advising on Risk and Control self-assessment work.

Operational Risk Manager
Hargreaves Lansdown plc
Location: Bristol
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