Social Media Executive in Bristol

Excited to grow your career? Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at Hargreaves Lansdown. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We’d love to hear from you!

About the role

As a Social Media Executive at Hargreaves Lansdown (HL), you will be responsible for the delivery and optimisation of social media content across all platforms. You will play a key role in enhancing brand awareness, engaging with our audience, and driving traffic and conversions through compelling and compliant content. This role requires an organised individual with a creative mindset, the highest of content production standards and a deep understanding of social media trends and analytics.

What you’ll be doing:

• Managing day‑to‑day operations of HL’s social media channels including content planning, publishing, and community management.
• Collaborating with internal teams including studio, design, brand, PR, and compliance to ensure HL delivers best‑in‑market content.
• Liaising with HL’s influencer and creator networks and making recommendations on how to improve and elevate their content.
• Maintaining the very highest production and editorial standards, consistency of brand and messaging across all channels.
• Supporting HL’s ‘owned influencers’ to manage and optimise their channels and content.
• Monitoring, analysing, and reporting on social media performance using analytics tools to inform future posts, optimising and adapting approach to get the best possible engagement and outcomes.
• Staying up to date with the latest social media trends, tools, and best practices to drive innovation.
• Managing social media campaigns and paid media initiatives in collaboration with the Media team.
• Analysing data from multiple sources to inform optimisation of campaigns within social media.
• Supporting the growth of employee engagement across our social media content and helping to create a culture of collaboration on social media channels across all departments in Hargreaves Lansdown.
• Supporting the development of social media strategies aligned with marketing and business objectives.

About you:

• Strong understanding of social media platforms (LinkedIn, X, Reddit, Facebook, Instagram, YouTube, TikTok) and their respective audiences.
• Excellent written and verbal communication skills with a flair for crafting engaging content.
• Proficiency in social media management and analytics tools (e.g., Hootsuite, Sprout Social, Google Analytics).
• Ability to interpret data and translate insights into actionable strategies.
• Strong project management and organisational skills.
• Proven experience in a social media role, preferably within financial services or a regulated industry.
• Demonstrated success in growing and engaging social media audiences.
• Knowledge of compliance and governance considerations in social media marketing.

Interview process:

The interview process for this role will be a two‑stage interview consisting of competency based questions and a presentation.

Working Schedule:

The Social Media Executive role is a Permanent, full time, 37.5 hours per week, Monday to Friday. Our office is based in Bristol, BS1 5HL. Hybrid working is available where only 3 days a week is required in the office.

Why us?

Here at HL, we’re the UK’s number 1 investment platform for private investors, based in Bristol. For more than 40 years we’ve helped investors save time, tax and money on their investments. To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We’re steered by core values that promote service, quality, innovation, and opportunity in everything we do.

What's on offer:

• Discretionary annual bonus* and annual pay review
• 25 days* holiday plus bank holidays and 1‑day additional Christmas closure
• Option to purchase an additional 5 days holiday**
• Flexible working options available, including hybrid working
• Enhanced parental leave
• Pension scheme up to 11% employer contribution
• Income Protection and Life insurance (4 x salary core level of cover)
• Private medical insurance*
• Health care cash plans - including optical, dental, and outpatient care
• Health screening programme
• Help@hand - confidential support including mental health counselling and remote GP
• Wellhub - unlimited access to fitness providers and wellness coach sessions
• Variety of travel to work schemes with bike storage and shower facilities
• Inhouse barista and deli serving subsidised coffee and sandwiches
• Two paid volunteering days per year

Equal Opportunity:

Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis – please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates.