At a Glance
- Tasks: Lead IT service management and ensure consistent processes across various platforms.
- Company: Hargreaves Lansdown PLC, a leader in financial services.
- Benefits: Hybrid working model, competitive salary, and opportunities for professional growth.
- Other info: Join a forward-thinking team with a focus on continuous improvement.
- Why this job: Make a real impact on IT service assurance in a dynamic environment.
- Qualifications: Experience in IT service management and strong leadership skills.
The predicted salary is between 60000 - 80000 £ per year.
Hargreaves Lansdown PLC is seeking a Service Assurance Manager to lead the team and govern IT service management across heritage systems, cloud services, and third‑party platforms.
You will ensure consistent processes, strong incident leadership, and engagement with Risk and Audit to operate safely and within risk appetite.
You will manage ITSM processes, participate in on‑call coverage, and drive continuous improvement across dual estates, including Saa S and data platforms.
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Senior IT Service Assurance Lead - Hybrid in Bristol employer: Hargreaves Lansdown plc
Hargreaves Lansdown PLC is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of Bristol. With a focus on employee growth, we provide opportunities for professional development alongside competitive benefits such as a discretionary annual bonus and flexible working options, making it an ideal place for those looking to make a meaningful impact in the financial sector.