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- Tasks: Provide first-line IT support and resolve technical incidents.
- Company: Join Hargreaves Lansdown, a leading financial services company in Bristol.
- Benefits: Enjoy a competitive salary, flexible hybrid working, and career development.
- Other info: Full-time role with a supportive team and growth opportunities.
- Why this job: Kickstart your IT career with hands-on experience and impactful teamwork.
- Qualifications: Strong communication skills and knowledge of Active Directory and Microsoft Entra.
The predicted salary is between 29000 - 29000 £ per year.
Hargreaves Lansdown PLC in Bristol seeks an IT Support professional to provide first-line support, resolving incidents and fulfilling service requests. This full-time permanent role includes working Monday to Friday, with a hybrid flexible working pattern.
Key responsibilities include:
- Technical troubleshooting
- Collaboration with the IAM team
The position offers a salary of circa £29k depending on experience, and candidates should have strong communication skills and relevant technical knowledge including Active Directory and Microsoft Entra.
Hybrid IT Support Desk – First-Line & Onboarding in Bristol employer: Hargreaves Lansdown plc
Contact Detail:
Hargreaves Lansdown plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid IT Support Desk – First-Line & Onboarding in Bristol
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Hargreaves Lansdown on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills, especially around Active Directory and Microsoft Entra. We want to show them we’re not just good on paper but can also solve real problems!
✨Tip Number 3
Practice common interview questions, especially those related to first-line support scenarios. We can role-play with a friend or use online resources to get comfortable with our responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets seen by the right people. Plus, it shows we’re serious about joining the team!
We think you need these skills to ace Hybrid IT Support Desk – First-Line & Onboarding in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in IT support, especially with tools like Active Directory and Microsoft Entra. We want to see how your skills match the job description, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how you can contribute to our team. Keep it friendly and professional – we love a good story!
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear language and structure your thoughts well. We appreciate candidates who can convey their ideas effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Hargreaves Lansdown plc
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Active Directory and Microsoft Entra. Be ready to discuss how you've used these tools in past roles or projects, as this will show your practical experience.
✨Practice Your Troubleshooting Skills
Prepare for potential scenario-based questions where you'll need to demonstrate your troubleshooting abilities. Think of common IT issues and how you would resolve them, as this will highlight your problem-solving skills.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice explaining technical concepts in simple terms. You might be asked to describe how you would assist a non-technical user, so make sure you can convey information clearly and effectively.
✨Understand the Company Culture
Research Hargreaves Lansdown and their values. Being able to align your answers with their culture during the interview will demonstrate that you're not just a fit for the role, but also for the team. This can really set you apart from other candidates.