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For Companies At a Glance
- Tasks: Lead the development of a next-gen investment platform and enhance client experiences.
- Company: Join Hargreaves Lansdown, a top UK financial services company with over 2 million clients.
- Benefits: Competitive salary, generous bonuses, private healthcare, and a strong pension contribution.
- Why this job: Shape the future of investing and make a real impact on millions of users.
- Qualifications: 8-10 years in software development, with leadership experience in regulated environments.
- Other info: Enjoy a hybrid work model and modern office amenities in a vibrant location.
The predicted salary is between 100000 - 115000 £ per year.
Join to apply for the Software Engineering Manager - Unified Client Experience (UCX) role at Hargreaves Lansdown. Pay will be based on your skills and experience – talk with your recruiter to learn more.
About HL & The Opportunity
We are building the next generation platform for one of the UK’s largest financial services companies, trusted by over 2 million clients and managing ~£150 billion in assets. This is your opportunity to shape technology that will redefine how people invest and achieve financial freedom. You will build our next generation Unified Client Experience (UCX) frontend that will streamline client journeys across a range of products and services, in both web and mobile domains. It’s an opportunity to design, architect and build a modern frontend using the latest technologies and best practices to transform our savings and investment platform. The UCX team consolidates the efforts of the whole organisation, transforming client journeys and delivering on HL’s vision to give people financial freedom. You will work with like-minded people from business, product and engineering functions to develop and refine client journeys covering onboarding, KYC, account management and investment workflows in a secure and compliant environment. By joining us, you’ll help deliver innovative and scalable solutions that make investing easier and more accessible to millions of users across the UK. Be part of HL’s future. Be part of the future of investing. Shape it with us.
What You’ll Be Doing
- Building and deploying scalable, secure, and compliant software at pace.
- Integrating HL web and mobile apps with existing and new systems to deliver a seamless client experience across a range of products and services.
- Delivering value iteratively, always focused on customer outcomes and short feedback loops.
- Creating and visualising application metrics to help understand usage patterns and anomalies.
- Reviewing code with peers, collaborating across teams to solve problems, with an eye for both quality and velocity.
- Innovating, bringing new ideas to the table for adoption throughout HL Digital.
- Driving technical decisions and shaping how we build our services.
- Working closely with Product Managers and business stakeholders to align engineering outcomes with HL’s mission and client value.
- Championing a culture of continuous learning, cross-functional collaboration, and inclusivity with a growth mindset.
About You
- 8-10 years of experience in software development, with at least 3+ years in engineering leadership, ideally within regulated, large-scale environments such as Investment, Asset, or Wealth Management.
- Proven track record of leading frontend and mobile engineering teams, delivering high-quality applications in React/React Native.
- Strong understanding of secure API integration, authentication flows, and modern UI/UX architecture.
- Comfortable guiding teams through design implementation, collaborating with product and design using tools like Figma.
- Familiar with cloud-native environments (AWS, Docker, Kubernetes) and observability tools like Prometheus and Grafana.
- Champions quality and security, embedding testing and scanning into development pipelines.
- Passionate about mentoring engineers, conducting code reviews, and fostering a culture of continuous learning and improvement.
- Thrives in fast-paced, regulated environments where speed, compliance, and innovation go hand-in-hand.
Your Technical Toolkit
- React / React Native / TypeScript
- Figma / Git
- Testing frameworks: Jest, Cypress, Appium
- CI/CD pipelines: GitHub Actions, CircleCI, Bitrise
- Cloud-native architecture: AWS, Docker, Kubernetes
- Observability tools
Interview Process
- Stage 1 – Discussion with our Hiring Manager (30 mins): A chance to talk with our Hiring Manager in more detail about the role, our tech stack and some of the problems we solve every day. Here, we’ll dig a bit more into some of your experiences, understand the processes you’re familiar with and the technologies you’ve used to deliver end user value.
- Stage 2 – Technical (70 mins): For the technical part, we’d like you to sit down with some of your potential peers to work through a technical solution or a coding problem. We’ll be looking together at where a sample piece of technology/code has issues and how we might address them.
- Stage 3 – Culture Fit (30 mins): In our Cultural Fit interview, we’ll be looking to learn more about your past experiences, what keeps you motivated, where we may be able to help you improve further, key decisions you’ve helped to make and issues you’ve resolved.
Salary & Package
We offer a competitive salary of up to £115,000, depending on experience, alongside a generous performance-based bonus scheme.
- Up to 19% pension contribution – helping you plan confidently for the future
- Private medical insurance – giving you peace of mind and access to top-tier healthcare
- A wide range of excellent benefits, from lifestyle perks to wellbeing support, designed to help you thrive both in and out of work
We believe in recognising and rewarding the impact you make – and ensuring you feel valued every step of the way.
Working Schedule
We’re based in the stunning Paddington Central offices at 4 Kingdom Street, a modern workspace designed to energise your day and elevate collaboration. We embrace a hybrid working model that gives you the best of both worlds:
- 2-3 days a week in the office to connect, collaborate, and enjoy everything the space has to offer.
- Remote flexibility for deep focus, work-life balance, and personal productivity.
This is a full-time role, working 37.5 hours per week, Monday to Friday.
What Makes It Special?
- Landscaped rooftop gardens – perfect for a breath of fresh air or informal catch-ups.
- London’s highest rooftop basketball court – yes, really!
- Wellness amenities including showers, lockers, hairdryers, and fresh towels.
- Cyclist-friendly with secure bike storage and drying rooms.
- Stylish lounge areas, booths, and breakout spaces for focused work or relaxed chats.
- Canalside location near Little Venice, with floating restaurants, coffee shops, and a seasonal pop-up garden bar.
- Unbeatable transport links – just steps from Paddington Station and the Elizabeth Line.
Software Engineering Manager - Unified Client Experience (UCX) employer: Hargreaves Lansdown group
Contact Detail:
Hargreaves Lansdown group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Software Engineering Manager - Unified Client Experience (UCX)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for those interviews! Research Hargreaves Lansdown, understand their tech stack, and be ready to discuss how your experience aligns with their goals. Practise common technical questions and scenarios related to frontend development.
✨Tip Number 3
Show off your projects! If you've built any applications or contributed to open-source projects, make sure to highlight them during your discussions. This is your chance to demonstrate your skills and passion for software engineering.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in being part of the team at Hargreaves Lansdown.
We think you need these skills to ace Software Engineering Manager - Unified Client Experience (UCX)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Software Engineering Manager role. Highlight your experience in leading frontend and mobile engineering teams, especially with React/React Native. We want to see how your skills align with our mission at Hargreaves Lansdown!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for building innovative solutions and how you can contribute to the Unified Client Experience. We love seeing candidates who can connect their experiences to our goals.
Showcase Your Technical Skills: Don’t forget to highlight your technical toolkit! Mention your familiarity with cloud-native environments like AWS and tools like Figma. We’re looking for someone who can drive technical decisions and innovate with us.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people. Let’s shape the future of investing together!
How to prepare for a job interview at Hargreaves Lansdown group
✨Know Your Tech Stack
Make sure you’re well-versed in the technologies mentioned in the job description, especially React, React Native, and TypeScript. Brush up on your knowledge of secure API integration and modern UI/UX architecture, as these will likely come up during your discussions.
✨Prepare for Technical Challenges
During the technical interview, you’ll be solving coding problems with potential peers. Practice common coding challenges and be ready to explain your thought process. Familiarise yourself with tools like Jest and CI/CD pipelines, as they may ask about your experience with testing frameworks and deployment processes.
✨Showcase Leadership Experience
Since this role involves engineering leadership, be prepared to discuss your past experiences leading teams. Highlight specific examples where you’ve driven technical decisions or mentored engineers, and how you foster a culture of continuous learning and improvement.
✨Cultural Fit Matters
In the culture fit interview, they’ll want to know what motivates you and how you align with their values. Reflect on your past experiences and think about how you can contribute to a collaborative and inclusive environment. Be genuine and show your enthusiasm for shaping the future of investing with them.