Head of Investment Helpdesk

Head of Investment Helpdesk

Bristol Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the investment helpdesk team and support clients with their investment queries.
  • Company: Join HL, a company dedicated to helping people save and invest for a brighter future.
  • Benefits: Enjoy flexible working options and a range of corporate perks.
  • Why this job: Be part of a mission-driven team that values growth, innovation, and social impact.
  • Qualifications: Ideal candidates should have relevant experience and a passion for finance.
  • Other info: Don't worry if you don't meet every requirement; enthusiasm is key!

The predicted salary is between 43200 - 72000 £ per year.

Excited to grow your career? Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at HL.

We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please apply.

Head of Investment Helpdesk employer: Hargreaves Lansdown Asset Management Limited

At HL, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation. Located in a dynamic environment, we provide our employees with ample growth opportunities, comprehensive benefits, and a commitment to personal development, ensuring that you can thrive both professionally and personally while making a meaningful impact in the investment sector.
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Contact Detail:

Hargreaves Lansdown Asset Management Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Investment Helpdesk

✨Tip Number 1

Familiarise yourself with the latest trends in investment and financial services. Being knowledgeable about current market conditions and investment strategies will not only boost your confidence but also impress us during any discussions.

✨Tip Number 2

Network with professionals in the investment sector. Attend industry events or join online forums to connect with others in the field. This can provide you with valuable insights and potentially lead to referrals that could help you land the job.

✨Tip Number 3

Prepare to discuss your leadership style and how it aligns with our company culture. We value collaboration and innovation, so think of examples from your past experiences that demonstrate your ability to lead a team effectively.

✨Tip Number 4

Showcase your problem-solving skills by preparing case studies or scenarios related to investment challenges. This will allow you to demonstrate your analytical thinking and how you approach complex issues, which is crucial for the Head of Investment Helpdesk role.

We think you need these skills to ace Head of Investment Helpdesk

Leadership Skills
Customer Service Excellence
Investment Knowledge
Financial Analysis
Communication Skills
Problem-Solving Skills
Team Management
Conflict Resolution
Data Interpretation
Regulatory Compliance
Training and Development
Strategic Planning
Adaptability
Time Management

Some tips for your application 🫡

Understand the Role: Read the job description for the Head of Investment Helpdesk thoroughly. Make sure you understand the key responsibilities and required skills, so you can tailor your application accordingly.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in investment helpdesks or customer service roles. Use specific examples to demonstrate how your skills align with the job requirements.

Craft a Compelling Cover Letter: Write a personalised cover letter that expresses your enthusiasm for the role and the company. Mention why you want to work at HL and how you can contribute to their mission of helping people save and invest.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Hargreaves Lansdown Asset Management Limited

✨Understand the Company’s Mission

Before your interview, make sure you understand the company's purpose of making it easy for people to save and invest. This will help you align your answers with their values and show that you're genuinely interested in contributing to their mission.

✨Highlight Relevant Experience

Prepare to discuss your previous experience in investment or customer service roles. Be ready to provide specific examples of how you've helped clients or improved processes, as this will demonstrate your capability for the Head of Investment Helpdesk position.

✨Show Enthusiasm for Learning

Since the company encourages applicants who may not tick every box, express your eagerness to learn and grow within the role. Share instances where you've quickly adapted to new challenges or acquired new skills, showcasing your potential to thrive in the position.

✨Prepare Questions for Them

Have a few thoughtful questions ready to ask at the end of your interview. This could be about the team dynamics, future projects, or how success is measured in the role. It shows your interest in the position and helps you assess if it's the right fit for you.

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