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- Tasks: Be the friendly face of our company, assisting visitors and managing calls.
- Company: Join the UK's number 1 investment platform, Hargreaves Lansdown.
- Benefits: Enjoy flexible hours, competitive pay, and a range of perks including gym memberships.
- Why this job: Kickstart your career in a dynamic environment with growth opportunities.
- Qualifications: Great communication skills and a friendly attitude are key!
- Other info: Join our inclusive team and make a real impact in a supportive workplace.
The predicted salary is between 10 - 13 £ per hour.
Excited to grow your career? Our purpose is to empower people to save and invest with confidence. We are looking for great people to join us, so please come and invest in YOUR future at HL.
About the role
We are looking for a part time Receptionist on a 12 month fixed term contract (ending March 2025) to help assist in the smooth running of reception on a day-to-day basis. Acting as the first point of contact, our busy Reception team need to understand what a caller or visitor requires and assist accordingly. The role will require regular phone work and general administrative duties to ensure visitors and employees are looked after.
What you'll be doing:
- Answering and directing incoming calls using a computer-based system
- Fielding numerous employee queries regarding policies and procedures
- Meeting and greeting clients and visitors
- Issuing security passes
- Maintaining a tidy and organised Reception area
- Completing various administrative duties including weekly report running
- Booking transport (mainly taxis) for clients and members of staff
- Coordinating refreshments or making drinks when required
- Supporting any other parts of the front of house teams and wider business as and when required
About you:
- Knowledge of access control systems (training can be provided)
- Good knowledge of Microsoft Office
- Previous experience working as a Receptionist or working in a client/customer facing role
- Outstanding communication skills, friendly and approachable
- Excellent telephone manner
- Good organisational skills and ability to prioritise workload
- Ability to multitask
Interview process: 1 stage interview process
Working Schedule: Monday to Friday 2pm-5pm, 15 hours per week in our Bristol office
Why us?
Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments. To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do.
What's on offer?
- Discretionary annual bonus* & annual pay review
- 25 days* holiday plus bank holidays and 1-day additional Christmas closure time
- Option to purchase an additional 5 days holiday per year at annual enrolment
- Flexible working options available, including hybrid working
- Enhanced parental leave
- Pension scheme up to 11% employer contribution
- Sharesave scheme - have a real stake in HL's future
- Income Protection & Life insurance (4 x salary core level of cover)
- Private medical insurance*
- Health care cash plans - including optical, dental, and out patient care
- Help@hand and an Employee Assistance Programme
- Gympass - gym memberships and wellbeing apps available
- Variety of travel to work schemes with free bike storage and shower facilities
- An inhouse barista serving subsidised coffee and snacks
- Join HL's sports, I&D networks and volunteering groups (two paid volunteering days per year)
- LifeWorks Discounts on services, restaurants and retailers
* dependant on role level
Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates.
Receptionist in Bristol employer: Hargreaves Lansdown Asset Management Limited
Contact Detail:
Hargreaves Lansdown Asset Management Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Bristol
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on HL. Understand their values and mission, so you can show how you align with them. This will help you stand out as someone who genuinely cares about being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common receptionist scenarios or questions you might face in the interview. This will boost your confidence and help you articulate your skills and experiences clearly when it matters most.
✨Tip Number 3
Show off your personality! As a receptionist, being friendly and approachable is key. During your interview, let your natural charm shine through. Remember, they’re looking for someone who can make visitors feel welcome!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re keen and professional, and it keeps you fresh in their minds.
We think you need these skills to ace Receptionist in Bristol
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for the role and our company.
Tailor Your Application: Make sure to highlight your relevant skills and experiences that match what we're looking for. If you've got experience in customer-facing roles or admin tasks, shout about it!
Keep It Clear and Concise: We appreciate a well-structured application. Use clear language and bullet points where necessary to make it easy for us to see why you’d be a great fit for the Receptionist role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Hargreaves Lansdown Asset Management Limited
✨Know the Company
Before your interview, take some time to research HL and understand their mission and values. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Practice Your Phone Skills
Since you'll be handling calls as a Receptionist, practice your telephone manner. Try role-playing with a friend or family member to get comfortable with answering and directing calls clearly and professionally.
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage multiple tasks and prioritise your workload. Think of specific examples from your past experience where you successfully juggled various responsibilities, especially in a customer-facing role.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, or what a typical day looks like for a Receptionist at HL. This shows you're engaged and eager to learn more.
