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For Companies At a Glance
- Tasks: Assist clients with queries via email and phone, providing top-notch service.
- Company: Leading wealth management firm in Bristol, part of a top FTSE 100 company.
- Benefits: Flexible hours, extensive training, and a range of employee benefits.
- Why this job: Kickstart your career in wealth management with no sales pressure.
- Qualifications: Experience in customer service and strong communication skills.
- Other info: Great opportunity for personal growth in a supportive environment.
The predicted salary is between 11 - 16 £ per hour.
A leading wealth management firm in Bristol is seeking part-time Customer Service/Helpdesk Consultants. This role involves answering client queries via email and phone, providing exceptional service without sales pressure.
Ideal candidates will have experience in customer service and strong communication skills. The position offers extensive training, flexible hours, and a variety of employee benefits.
This is an excellent opportunity to start a career in wealth management within a top FTSE 100 company.
Part-Time Helpdesk Consultant — Flexible Hours & Training in Bristol employer: Hargreaves Lansdown Asset Management Limited
Contact Detail:
Hargreaves Lansdown Asset Management Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Helpdesk Consultant — Flexible Hours & Training in Bristol
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and services will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common interview questions related to customer service. Think about your past experiences and how they relate to the skills needed for this Helpdesk Consultant position.
✨Tip Number 3
Don’t forget to prepare some questions to ask at the end of your interview. This shows your enthusiasm and helps you determine if the company is the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed, and we’re here to support you every step of the way in landing that job.
We think you need these skills to ace Part-Time Helpdesk Consultant — Flexible Hours & Training in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and communication skills. We want to see how you can bring your unique flair to the role, so don’t be shy about showcasing your strengths!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the Helpdesk Consultant position and how your background fits with our values. Keep it friendly and professional – we love a personal touch!
Showcase Relevant Experience: When filling out your application, focus on any previous roles where you’ve dealt with clients or provided support. We’re looking for those standout moments that demonstrate your ability to handle queries effectively and with a smile.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the info you need to make your application shine. Let’s get started on this journey together!
How to prepare for a job interview at Hargreaves Lansdown Asset Management Limited
✨Know Your Stuff
Before the interview, make sure you understand the basics of wealth management and the role of a Helpdesk Consultant. Brush up on common customer service scenarios and think about how you would handle them. This will show your potential employer that you're genuinely interested in the field.
✨Practice Makes Perfect
Rehearse common interview questions related to customer service and communication skills. You could even role-play with a friend or family member. This will help you articulate your thoughts clearly and confidently during the actual interview.
✨Showcase Your Communication Skills
Since strong communication is key for this role, be prepared to demonstrate your skills. Use clear and concise language when answering questions, and don’t hesitate to ask for clarification if you don’t understand something. This shows that you’re engaged and willing to learn.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. Inquire about the training process or what a typical day looks like for a Helpdesk Consultant. This not only shows your interest in the position but also helps you gauge if the company is the right fit for you.
