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For Companies At a Glance
- Tasks: Join a progressive team to manage client accounts and enhance operational efficiency.
- Company: Hargreaves Lansdown, the UK's top investment platform for private investors.
- Benefits: 25 days holiday, flexible working, private medical insurance, and gym memberships.
- Why this job: Kickstart your career in Savings and Investments with a dynamic and supportive team.
- Qualifications: Strong organisational skills and a proactive attitude; customer service experience is a plus.
- Other info: Enjoy a vibrant workplace culture with opportunities for learning and growth.
The predicted salary is between 28800 - 43200 £ per year.
You will be joining one of the most progressive teams within Hargreaves Lansdown and we want your help to make us even better. Client Accounts deals with the reconciliation and payments out of this money should our clients request it. This role is ideal for someone who is looking to start or continue a career within Savings and Investments. If you are driven to succeed, have a willingness to learn and like to be challenged on a daily basis then please read on!
What you'll be doing:
- Ensuring all team administrative functions are processed accurately and efficiently
- Ensuring team processes are reliable and effective
- Taking ownership for team results
- Communicating well with your team, department and wider business
- Taking ownership for resolving any issues that are presented
- Taking part in wider department projects, when opportunities arise
About you
Essential:
- Excellent organisational skills
- Proactive and willing to learn new skills
- Ability to work collaboratively to achieve results
- Motivated to achieve high standards
- Drive to deliver quality client service
- Exceptional attention to detail
- Excellent communication skills
- Taking pride in your work
Desired:
- Customer service experience
- Administration experience
- Maths & English GCSE Grade C and above
Interview process:
Competency based interview conducted through Microsoft Teams
Working Schedule:
Monday to Friday, 7.5 hours per day ranging between 8am and 6pm. 37.5 hours a week.
Why us?
Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments. To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do.
What's on offer?
- 25 days holiday plus bank holidays and 1-day additional Christmas closure time
- Option to purchase an additional 5 days holiday per year at annual enrolment
- Flexible working options available, including hybrid working
- Enhanced parental leave
- Pension scheme up to 11% employer contribution
- Sharesave scheme - have a real stake in HL's future
- Income Protection & Life insurance (4 x salary core level of cover)
- Private medical insurance
- Health care cash plans - including optical, dental, and outpatient care
- Help@hand and an Employee Assistance Programme
- Gympass - gym memberships and wellbeing apps available
- Variety of travel to work schemes with free bike storage and shower facilities
- An inhouse barista serving subsidised coffee and snacks
- Join HL's sports, I&D networks and volunteering groups (two paid volunteering days per year)
- LifeWorks Discounts on services, restaurants and retailers
* dependant on role level
Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. Please note, we are unable to provide employment sponsorship to candidates.
Operations Associate - 12 Months Full-time Contract in Bristol employer: Hargreaves Lansdown Asset Management Limited
Contact Detail:
Hargreaves Lansdown Asset Management Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Associate - 12 Months Full-time Contract in Bristol
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company, practice common questions, and think about how your skills match what they’re looking for. Confidence is key, so get comfortable talking about your experiences.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and shows you’re genuinely interested.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Operations Associate - 12 Months Full-time Contract in Bristol
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Operations Associate role. Highlight your organisational skills and any relevant experience in client service or administration. We want to see how you can contribute to our team!
Show Off Your Attention to Detail: In this role, attention to detail is key! When you're writing your application, double-check for any typos or errors. We appreciate candidates who take pride in their work, so make sure your application reflects that.
Be Proactive in Your Approach: Let us know about your willingness to learn and take on challenges. Share examples of how you've tackled new tasks or improved processes in previous roles. We love seeing that drive to succeed!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hargreaves Lansdown Asset Management Limited
✨Know Your Stuff
Before the interview, make sure you understand the role of an Operations Associate and what Hargreaves Lansdown does. Familiarise yourself with their services, especially around client accounts and payments. This will show your genuine interest and help you answer questions more confidently.
✨Show Off Your Organisational Skills
Since this role requires excellent organisational skills, be prepared to discuss how you've managed tasks or projects in the past. Use specific examples that highlight your attention to detail and ability to prioritise effectively. This will demonstrate that you can handle the administrative functions of the team.
✨Be Proactive and Willing to Learn
Hargreaves Lansdown values a proactive attitude and a willingness to learn. During the interview, share instances where you've taken the initiative or learned new skills quickly. This will align with their desire for someone who is driven to succeed and ready to tackle challenges.
✨Communicate Clearly
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few questions about the team dynamics or ongoing projects to show your engagement and collaborative spirit.
