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For Companies At a Glance
- Tasks: Be the go-to person for client queries and support through calls and emails.
- Company: Join a leading financial services firm in vibrant Bristol.
- Benefits: Starting salary of £25,070, flexible work schedule, and in-house training.
- Why this job: Kickstart your career in finance with growth opportunities and hands-on experience.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 25070 - 25070 £ per year.
A leading financial services firm in Bristol is seeking a Helpdesk Consultant. You will be the first point of contact for clients, providing support through calls and written correspondence. The role offers in-house training with opportunities for career growth in financial services.
Key responsibilities include:
- Helping clients with queries
- Collaborating across departments
A flexible work schedule is supported after training. Starting salary is £25,070 for a full-time position.
Finance Helpdesk Advisor — Hybrid, Bristol Career Growth employer: Hargreaves Lansdown Asset Management Limited
Contact Detail:
Hargreaves Lansdown Asset Management Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Finance Helpdesk Advisor — Hybrid, Bristol Career Growth
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and recent developments can help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common interview questions with a friend or in front of a mirror. This will help you feel more confident and articulate when discussing how your skills align with the Helpdesk Consultant position.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! Asking about career growth opportunities or team dynamics shows that you’re thinking long-term and are eager to contribute.
✨Tip Number 4
Apply through our website for the best chance at landing the job. We want to see your application directly, and it helps us keep track of all the amazing candidates like you!
We think you need these skills to ace Finance Helpdesk Advisor — Hybrid, Bristol Career Growth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Finance Helpdesk Advisor role. We want to see how your background aligns with what we’re looking for, so don’t be shy about showcasing your customer service skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how you can contribute to our team. We love seeing genuine enthusiasm, so let your personality come through!
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially since you'll be helping clients with their queries. Avoid jargon unless it’s relevant!
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the easiest way for us to review your application and get back to you. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Hargreaves Lansdown Asset Management Limited
✨Know Your Stuff
Before the interview, brush up on your knowledge of financial services and common client queries. Familiarise yourself with the company's values and services so you can confidently discuss how you can contribute to their success.
✨Practice Makes Perfect
Rehearse common interview questions related to customer service and problem-solving. Consider role-playing with a friend or family member to get comfortable with articulating your thoughts clearly and concisely.
✨Show Your Communication Skills
As a Helpdesk Advisor, communication is key. During the interview, demonstrate your ability to listen actively and respond thoughtfully. Use examples from past experiences where you successfully resolved client issues through effective communication.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the role and the company culture. This shows your genuine interest in the position and helps you assess if it's the right fit for you. For instance, ask about the training process or opportunities for career growth within the firm.
