Client QA Technician - Hybrid, Growth & Impact in Bristol

Client QA Technician - Hybrid, Growth & Impact in Bristol

Bristol Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support client-facing teams to ensure top-notch service delivery and quality assurance.
  • Company: Leading investment platform in the UK with a focus on growth and impact.
  • Benefits: Discretionary bonus, enhanced parental leave, private medical insurance, and hybrid work options.
  • Why this job: Join a dynamic team and make a real difference in client satisfaction.
  • Qualifications: Strong communication skills and a solid understanding of our products.
  • Other info: Full-time role with 37.5 hours a week and great career growth potential.

The predicted salary is between 30000 - 42000 £ per year.

A leading investment platform in the UK seeks a QA Technician for their Quality Assurance Team based in Bristol. This role involves supporting client-facing teams to ensure high-quality service delivery.

Candidates should demonstrate:

  • Strong written and oral communication skills
  • An objective approach to feedback
  • A solid understanding of the company's products

The position offers a full-time schedule of 37.5 hours a week with hybrid work options. Comprehensive benefits include a discretionary bonus, enhanced parental leave, and private medical insurance.

Client QA Technician - Hybrid, Growth & Impact in Bristol employer: Hargreaves Lansdown Asset Management Limited

Join a leading investment platform in the UK that prioritises employee well-being and professional growth. With a supportive work culture in Bristol, you will benefit from hybrid working options, comprehensive benefits including a discretionary bonus and enhanced parental leave, and opportunities for career advancement within a dynamic team focused on delivering exceptional client service.
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Contact Detail:

Hargreaves Lansdown Asset Management Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client QA Technician - Hybrid, Growth & Impact in Bristol

✨Tip Number 1

Network like a pro! Reach out to current employees on LinkedIn or attend industry events. It’s all about making connections that can help us get our foot in the door.

✨Tip Number 2

Prepare for the interview by researching the company and its products. We want to show that we’re not just interested in the role, but also passionate about what they do!

✨Tip Number 3

Practice makes perfect! Do mock interviews with friends or use online resources. The more we rehearse, the more confident we’ll feel when it’s our turn to shine.

✨Tip Number 4

Don’t forget to follow up after the interview! A quick thank-you email can set us apart from other candidates and shows our enthusiasm for the position.

We think you need these skills to ace Client QA Technician - Hybrid, Growth & Impact in Bristol

Quality Assurance
Client-Facing Support
Written Communication Skills
Oral Communication Skills
Feedback Management
Product Knowledge
Attention to Detail
Problem-Solving Skills

Some tips for your application 🫡

Show Off Your Communication Skills: Since strong written and oral communication skills are key for this role, make sure your application reflects that. Use clear, concise language and avoid jargon to demonstrate your ability to communicate effectively.

Tailor Your Application: Take the time to customise your CV and cover letter to highlight your relevant experience and understanding of the company's products. This shows us that you’re genuinely interested in the position and have done your homework!

Be Objective in Your Feedback: In your application, mention any experiences where you’ve provided constructive feedback or worked collaboratively with teams. This aligns with the objective approach we value in our QA Technician role.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process!

How to prepare for a job interview at Hargreaves Lansdown Asset Management Limited

✨Know the Company Inside Out

Before your interview, make sure you research the investment platform thoroughly. Understand their products, services, and recent developments. This will not only help you answer questions confidently but also show your genuine interest in the role.

✨Showcase Your Communication Skills

As a Client QA Technician, strong communication is key. Prepare examples of how you've effectively communicated feedback in previous roles. Practise articulating your thoughts clearly and concisely, as this will be crucial in demonstrating your fit for the team.

✨Prepare for Scenario-Based Questions

Expect to face scenario-based questions that assess your problem-solving skills and ability to provide objective feedback. Think of past experiences where you had to ensure quality service delivery and be ready to discuss your approach and outcomes.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions prepared. Inquire about the team's current challenges or how success is measured in the role. This shows your proactive attitude and eagerness to contribute to the company's growth and impact.

Client QA Technician - Hybrid, Growth & Impact in Bristol
Hargreaves Lansdown Asset Management Limited
Location: Bristol
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