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- Tasks: Manage change and release processes to ensure smooth IT operations.
- Company: Join the UK's number 1 investment platform, Hargreaves Lansdown.
- Benefits: Enjoy flexible working, competitive salary, and a range of health benefits.
- Why this job: Make a real impact in a dynamic team while growing your career.
- Qualifications: Experience in CI/CD, cloud deployment, and change management required.
- Other info: Inclusive workplace with opportunities for continuous learning and development.
The predicted salary is between 36000 - 60000 £ per year.
Excited to grow your career? Our purpose is to empower people to save and invest with confidence. We are looking for great people to join us, so please come and invest in YOUR future at HL.
About the role
An exciting opportunity has arisen to join our IT Service Management team as an experienced Change and Release Manager. You will ensure that change is delivered successfully and safely considering all the potential impacts to colleagues and clients. Additionally, you will ensure effective policies are in place and adhered to, and will be responsible for the efficient handling, scheduling and deployment of all change and release, minimising the impact of change and ensuring the stability of our platform and services.
What you'll be doing:
- Manage the overall release strategy and CI/CD pipelines for the platform.
- Ensure all control gates have been passed prior to a change being implemented.
- Managing change risk by implementing and utilising a robust change management framework.
- Ensure Change and Release processes and policies are in place, regularly reviewed and being followed.
- Ensure we have complete records of all changes to the environment.
- Be the point of contact for key stakeholders regarding updates or guidance in relation to Change Management.
- Works across IT and outside of IT, developing a clear understanding of business areas and how IT services support them.
- Understanding how Changes to systems will affect teams and business services.
- Establish, maintain, and maximise working relationships with all Technology teams and key stakeholders across HL.
- Ensure we are continually improving and delivering excellent release management discipline along with actively identifying and implementing continual improvement of the change & release processes.
- Line manager responsibilities for Change & Release Analysts.
About you:
- Experience of CI/CD pipeline, integrated into Change Management process.
- Cloud deployment experience.
- Experience working in a DevOps organisation.
- Experience and working knowledge of Software Development Lifecycle.
- Experience managing a Change & Release Management team.
- Experience of introducing Change Management processes.
- ITIL qualification essential.
- A Change Management qualification is desirable.
- Excellent interpersonal skills.
- Able to work under pressure and to tight time scales.
- Methodical approach with good attention to detail.
Interview process:
This will be a two-stage interview process, consisting of a competency and behavioural based interview and a task.
Working Schedule:
This role is permanent, full time, 37.5 hours per week, Monday to Friday. We have returned to the office, however for this role we offer a flexible working pattern to enable you the option of working from home.
Why us?
Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments. To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do.
What's on offer?
- Discretionary annual bonus* & annual pay review
- 25 days* holiday plus bank holidays and 1-day additional Christmas closure time
- Option to purchase an additional 5 days holiday per year at annual enrolment
- Flexible working options available, including hybrid working
- Enhanced parental leave
- Pension scheme up to 11% employer contribution
- Sharesave scheme - have a real stake in HL's future
- Income Protection & Life insurance (4 x salary core level of cover)
- Private medical insurance*
- Health care cash plans - including optical, dental, and outpatient care
- Help@hand and an Employee Assistance Programme
- Gympass - gym memberships and wellbeing apps available
- Variety of travel to work schemes with free bike storage and shower facilities
- An inhouse barista serving subsidised coffee and snacks
- Join HL's sports, I&D networks and volunteering groups (two paid volunteering days per year)
- LifeWorks Discounts on services, restaurants and retailers
* dependant on role level
Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information.
Change & Release Manager in Bristol employer: Hargreaves Lansdown Asset Management Limited
Contact Detail:
Hargreaves Lansdown Asset Management Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Change & Release Manager in Bristol
✨Tip Number 1
Network like a pro! Reach out to current employees at HL on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for the interview process. It’s a great way to get insider info and show your genuine interest in the company.
✨Tip Number 2
Prepare for those interviews! Since the process includes competency and behavioural questions, think of examples from your past that showcase your skills in change management and teamwork. Practise articulating these stories clearly and confidently.
✨Tip Number 3
Show off your passion for continuous improvement! During your interview, highlight how you’ve implemented changes in previous roles. Discuss specific frameworks or processes you’ve used and how they benefited your team or organisation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining HL and investing in your future with us.
We think you need these skills to ace Change & Release Manager in Bristol
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your excitement for the role shine through! We want to see that you’re genuinely interested in being a Change & Release Manager with us at HL.
Tailor Your CV: Make sure to customise your CV to highlight the skills and experiences that match what we're looking for. Focus on your CI/CD pipeline experience and any cloud deployment work you've done – it’ll make you stand out!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate a methodical approach, so make sure your key achievements and qualifications are easy to spot!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with HL.
How to prepare for a job interview at Hargreaves Lansdown Asset Management Limited
✨Know Your Change Management Framework
Make sure you’re well-versed in the change management framework relevant to the role. Be ready to discuss how you've implemented or improved these processes in your previous roles, as this will show your practical experience and understanding of the subject.
✨Demonstrate Your CI/CD Knowledge
Since the role involves managing CI/CD pipelines, brush up on your knowledge of continuous integration and deployment. Prepare to explain how you’ve successfully integrated these practices into change management in past projects.
✨Showcase Your Interpersonal Skills
This position requires excellent interpersonal skills, so think of examples where you’ve effectively communicated with stakeholders or resolved conflicts. Being able to demonstrate your ability to build relationships will set you apart from other candidates.
✨Prepare for Behavioural Questions
Given that the interview includes a behavioural component, prepare for questions that explore how you handle pressure, manage tight deadlines, and ensure attention to detail. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
