Sales Consultant in Newcastle upon Tyne

The Sales Consultant will play a key role in supporting revenue generation, customer retention, and new business acquisition – particularly within Tier 3 accounts. The role supports the wider commercial team and works closely with the Business Development Manager, including occasional client visits to build relationships and support deal progression.

Responsibilities

• Proactively generate new business opportunities, focusing on Tier 3 hunting activity
• Support the management and growth of existing customer accounts across all tiers through high‑quality service delivery
• Act as a primary point of contact for nominated customers, ensuring strong relationship management
• Provide desk‑based sales support while accompanying the BDM on selected client visits when required
• Handle inbound and outbound sales activity, including lead generation, follow‑ups, and pipeline management
• Ensure all customer interactions are accurate, compliant, and commercially sound
• Process and fulfil customer orders efficiently and within agreed timelines
• Resolve customer enquiries and complaints promptly, escalating where necessary
• Prepare quotes, proposals, presentations, and contracts for both internal and external stakeholders
• Increase both existing and new business sales
• Champion participation in compliance & SHE initiatives

Qualifications

• Proven track record in a commercial, telesales, or desk‑based sales environment
• Strong communication and relationship‑building skills
• High level of organisation and administrative capability
• Commercial awareness and negotiation skills
• Full UK driving licence

Desirables

• Experience within the waste management or environmental services industry
• Knowledge of waste streams, compliance, and service solutions
• Results‑driven with a proactive “hunter” mindset
• Strong customer focus with the ability to manage multiple accounts effectively
• Resilient and self‑motivated with a positive attitude
• Excellent verbal and written communication skills
• Attention to detail and accuracy
• Ability to prioritise workload and manage time effectively in a fast‑paced, desk‑based role
• Team player with the ability to collaborate with BDMs and internal teams
• Problem‑solving mindset with a focus on delivering solutions for customers