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For Companies At a Glance
- Tasks: Serve delicious food and create memorable experiences for our guests.
- Company: Join the award-winning Heartwood Collection, known for its cosy pubs and brasseries.
- Benefits: Enjoy competitive pay, discounts, and a supportive work environment.
- Other info: Exciting growth opportunities with plans to expand across the UK.
- Why this job: Be part of a vibrant team and grow your career in hospitality.
- Qualifications: Great people skills and a passion for excellent service.
At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as a Waiter / Waitress. We’re an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.
What we offer:
- Pay is based on National Living Wage + TRONC
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to £1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You:
- You’re a people person with great interpersonal skills and love making guests feel special
- You’re flexible, reliable, and passionate about delivering excellent service
- Have an interest in great quality food and high standards
Heartwood Collection is a multi-award-winning hospitality group:
- Sunday Times Best Places to Work winner 2024
- Double winner at the Publican Awards 2024
- Best Pub Brand/ Concept at the Publican Awards 2025
At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate. Join us and be part of a community that’s warm, genuine, and full of life.
Please note, we cannot take applications from overseas or that require sponsorship.
Server/Waiter/Waitress in Thame employer: Hareoldredding
Contact Detail:
Hareoldredding Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Server/Waiter/Waitress in Thame
✨Tip Number 1
Get to know the venue! Before your interview, pop into Heartwood Collection and soak up the atmosphere. Chat with staff and customers to get a feel for the vibe. This shows you’re genuinely interested and helps you stand out.
✨Tip Number 2
Practice your people skills! As a waiter or waitress, it’s all about making guests feel special. Role-play with friends or family to nail down your approach to customer service. The more comfortable you are, the better you'll shine in interviews.
✨Tip Number 3
Show off your passion for food! Be ready to chat about your favourite dishes or dining experiences. This not only highlights your interest in quality food but also aligns perfectly with Heartwood's commitment to serving fresh, seasonal dishes.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates about Heartwood Collection. Don’t miss out on being part of our vibrant team!
We think you need these skills to ace Server/Waiter/Waitress in Thame
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for hospitality shine through! We want to see that you’re genuinely excited about joining our team and making guests feel special.
Tailor Your Application: Make sure to customise your application to reflect the qualities we’re looking for. Highlight your interpersonal skills and any experience you have in delivering excellent service – it’ll make you stand out!
Be Yourself: We love authenticity! Don’t be afraid to let your personality come through in your writing. Share a bit about yourself and why you think you’d be a great fit for our vibrant team.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board with Heartwood Collection!
How to prepare for a job interview at Hareoldredding
✨Know the Menu Inside Out
Before your interview, make sure to familiarise yourself with the menu and any seasonal dishes. This shows your genuine interest in the role and helps you answer questions about food and drink confidently.
✨Show Off Your People Skills
As a waiter or waitress, your ability to connect with guests is crucial. During the interview, share examples of how you've made customers feel special in previous roles. This will highlight your interpersonal skills and passion for service.
✨Be Ready for Role-Play Scenarios
Expect some role-play during the interview where you might have to demonstrate how you'd handle a difficult customer or a busy service. Practising these scenarios beforehand can help you respond naturally and effectively.
✨Ask Thoughtful Questions
Prepare a few questions about the company culture, training opportunities, or what makes Heartwood Collection unique. This not only shows your enthusiasm but also helps you determine if it’s the right fit for you.