At a Glance
- Tasks: Serve delicious food and create memorable experiences for our guests.
- Company: Join the award-winning Heartwood Collection, known for its cosy pubs and brasseries.
- Benefits: Enjoy competitive pay, discounts, and a supportive work environment.
- Other info: Exciting growth opportunities with plans to expand to over 60 locations.
- Why this job: Be part of a vibrant team and grow your career in hospitality.
- Qualifications: Great people skills and a passion for excellent service.
At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as a Waiter / Waitress. We’re an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.
What we offer:
- Pay is based on National Living Wage + TRONC*
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to £1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You:
- You’re a people person with great interpersonal skills and love making guests feel special
- You’re flexible, reliable, and passionate about delivering excellent service
- Have an interest in great quality food and high standards
Heartwood Collection is a multi-award-winning hospitality group:
- Sunday Times Best Places to Work winner 2024
- Double winner at the Publican Awards 2024
- Best Pub Brand/ Concept at the Publican Awards 2025
At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate. Join us and be part of a community that’s warm, genuine, and full of life.
*The hourly rate includes the National Living Wage and TRONC, calculated from the expected 6 months’ average. Please note, we cannot take applications from overseas or that require sponsorship.
Server/Waiter/Waitress in Newbury employer: Hareoldredding
Heartwood Collection is an exceptional employer, offering a vibrant work culture where passion for hospitality thrives. With a commitment to employee growth through bespoke training and development programmes, alongside generous benefits like enhanced maternity and paternity leave, discounts, and a supportive community, joining our team as a Bartender means being part of a dynamic family that values your contributions and well-being. As we expand our locations, there are exciting opportunities for career progression in a multi-award-winning environment that feels like home.
StudySmarter Expert Advice🤫
We think this is how you could land Server/Waiter/Waitress in Newbury
✨Tip Number 1
Get to know the venue! Before your interview, pop into one of the Heartwood locations. Familiarise yourself with the atmosphere and menu. This shows you’re genuinely interested and helps you connect with the team during your chat.
✨Tip Number 2
Practice your people skills! As a waiter or waitress, it’s all about making guests feel special. Role-play with a friend or family member to nail down your approach to customer service. Show us you can charm the socks off anyone!
✨Tip Number 3
Be ready to share your passion for food! When you apply, let us know what excites you about the menu and why you love great quality dishes. Your enthusiasm will shine through and make you stand out from the crowd.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest opportunities there, so keep an eye out for new roles as we expand!
We think you need these skills to ace Server/Waiter/Waitress in Newbury
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about making guests feel special and delivering excellent service.
Tailor Your Application:Make sure to customise your application to reflect the values and vibe of Heartwood Collection. Mention specific experiences that highlight your interpersonal skills and your love for great quality food. This will help us see how you fit into our team!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Highlight your flexibility and reliability in a way that stands out!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our community at Heartwood Collection!
How to prepare for a job interview at Hareoldredding
✨Know the Heartwood Collection
Before your interview, take some time to research the Heartwood Collection. Familiarise yourself with their values, the types of dishes they serve, and their commitment to community. This will show your genuine interest in the role and help you connect with the interviewers.
✨Show Off Your People Skills
As a waiter or waitress, your interpersonal skills are key. During the interview, share specific examples of how you've made guests feel special in previous roles. Highlight any experiences where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Flexibility and Reliability
Employers love candidates who can adapt to changing situations. Be ready to discuss times when you had to be flexible in your work schedule or handle unexpected challenges. This will reassure them that you're reliable and can thrive in a busy environment.
✨Express Your Passion for Quality Food
Heartwood Collection prides itself on serving high-quality, seasonal dishes. Share your enthusiasm for food and dining experiences during the interview. You might even mention your favourite dishes or restaurants to illustrate your passion and knowledge about great quality food.
