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For Companies At a Glance
- Tasks: Serve delicious food and create memorable experiences for our guests.
- Company: Join the award-winning Heartwood Collection, known for its cosy pubs and brasseries.
- Benefits: Enjoy competitive pay, flexible hours, and fantastic discounts on food and retail.
- Why this job: Be part of a vibrant team and grow your career in a thriving hospitality environment.
- Qualifications: Great interpersonal skills and a passion for excellent service are essential.
- Other info: Exciting growth opportunities with plans to expand to over 60 locations by 2027.
At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as a Waiter / Waitress.
We’re an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.
What we offer:
- Pay is based on National Living Wage + TRONC*
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to £1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You:
- You’re a people person with great interpersonal skills and love making guests feel special
- You’re flexible, reliable, and passionate about delivering excellent service
- Have an interest in great quality food and high standards
Heartwood Collection is a multi-award-winning hospitality group:
- Sunday Times Best Places to Work winner 2024
- Double winner at the Publican Awards 2024
- Best Pub Brand/ Concept at the Publican Awards 2025
At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate.
Join us and be part of a community that’s warm, genuine, and full of life.
*The hourly rate includes the National Living Wage and TRONC, calculated from the expected 6 months’ average.
Please note, we cannot take applications from overseas or that require sponsorship
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Server/Waiter/Waitress employer: Hareoldredding
Contact Detail:
Hareoldredding Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Server/Waiter/Waitress
✨Tip Number 1
Get to know the Heartwood Collection vibe! Visit our pubs or brasseries, soak in the atmosphere, and chat with staff. This will help you understand what we value and show your genuine interest when you apply.
✨Tip Number 2
Network like a pro! Connect with current employees on social media or at local events. They can give you insider tips and might even refer you, which could boost your chances of landing that job!
✨Tip Number 3
Prepare for the interview by practising common questions and showcasing your passion for hospitality. Think about how you can make guests feel special and be ready to share your ideas on delivering excellent service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and are keen to be part of our growing community.
We think you need these skills to ace Server/Waiter/Waitress
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for hospitality shine through! We want to see that you’re not just looking for a job, but that you genuinely love making guests feel special.
Tailor Your Application: Make sure to customise your application to reflect the values and vibe of Heartwood Collection. Mention your interest in quality food and excellent service, as these are key to our ethos!
Be Yourself: We’re all about personality here at Heartwood! Don’t be afraid to let your unique character come through in your writing. We want to know who you are beyond your experience.
Apply Through Our Website: For the best chance of joining our vibrant team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board!
How to prepare for a job interview at Hareoldredding
✨Know the Heartwood Collection
Before your interview, take some time to research Heartwood Collection. Familiarise yourself with their values, the types of dishes they serve, and their unique atmosphere. This will show your genuine interest in the role and help you connect with the interviewers.
✨Show Off Your People Skills
As a Waiter/Waitress, your interpersonal skills are key. Prepare examples of how you've made guests feel special in previous roles. Whether it’s remembering a regular's favourite drink or handling a complaint gracefully, these stories will highlight your suitability for the position.
✨Demonstrate Flexibility and Reliability
Heartwood Collection values flexibility and reliability in their staff. Be ready to discuss your availability and any past experiences where you’ve adapted to changing situations or stepped up when needed. This will reassure them that you can handle the fast-paced environment of hospitality.
✨Express Your Passion for Quality Food
Since the role involves serving fresh, seasonal dishes, share your enthusiasm for quality food. Talk about your favourite dining experiences or any culinary interests you have. This passion can set you apart from other candidates and align you with the company’s commitment to high standards.
