At a Glance
- Tasks: Serve delicious food and create memorable experiences for our guests.
- Company: Join the award-winning Heartwood Collection, known for its cosy pubs and brasseries.
- Benefits: Enjoy competitive pay, discounts, and bespoke training opportunities.
- Other info: Exciting career growth as we expand to over 60 locations by 2027.
- Why this job: Be part of a vibrant team in a growing hospitality group with real progression.
- Qualifications: Great interpersonal skills and a passion for excellent service.
At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as a Waiter / Waitress.
We’re an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.
What we offer:
- Pay is based on National Living Wage + TRONC*
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to £1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You:
- You’re a people person with great interpersonal skills and love making guests feel special
- You’re flexible, reliable, and passionate about delivering excellent service
- Have an interest in great quality food and high standards
Heartwood Collection is a multi-award-winning hospitality group:
- Sunday Times Best Places to Work winner 2024
- Double winner at the Publican Awards 2024
- Best Pub Brand/ Concept at the Publican Awards 2025
At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate.
Join us and be part of a community that’s warm, genuine, and full of life.
*The hourly rate includes the National Living Wage and TRONC, calculated from the expected 6 months’ average.
Please note, we cannot take applications from overseas or that require sponsorship
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Server/Waiter/Waitress in Portsmouth employer: Hareoldredding
Heartwood Collection is an exceptional employer, offering a vibrant work culture where passion for hospitality thrives. With a commitment to employee growth through bespoke training and development programmes, alongside generous benefits like enhanced maternity and paternity leave, discounts, and a supportive community, joining our team as a Bartender means being part of a dynamic family that values your contributions and well-being. As we expand our locations, there are exciting opportunities for career progression in a multi-award-winning environment that feels like home.
StudySmarter Expert Advice🤫
We think this is how you could land Server/Waiter/Waitress in Portsmouth
✨Tip Number 1
Get to know the venue! Before your interview, pop into Heartwood Collection and soak up the atmosphere. Chat with staff if you can; it shows you're genuinely interested and helps you understand the vibe.
✨Tip Number 2
Practice your people skills! Role-play with a friend or family member to nail down how you'd interact with guests. Remember, it's all about making them feel special and at home.
✨Tip Number 3
Show your passion for food! Brush up on seasonal dishes and local ingredients. When you talk about your love for quality food during the interview, it’ll resonate with the team’s values.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Server/Waiter/Waitress in Portsmouth
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you connect with people.
Tailor Your Application:Make sure to tailor your application to the role of Waiter/Waitress. Highlight your relevant experience and skills that match what we’re looking for, like your love for great food and excellent service.
Keep It Clear and Concise:We appreciate a well-structured application. Keep your writing clear and to the point, making it easy for us to see why you’d be a great fit for our team at Heartwood Collection.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Hareoldredding
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with the menu and the types of dishes served at Heartwood Collection. Being able to discuss the food and drink offerings shows your genuine interest in the role and helps you connect with the interviewers.
✨Show Off Your People Skills
As a waiter or waitress, your interpersonal skills are key. During the interview, share examples of how you've made guests feel special in previous roles. This will demonstrate your passion for excellent service and your ability to create a welcoming atmosphere.
✨Be Ready for Role-Play Scenarios
Expect some role-play scenarios during the interview where you might have to handle a difficult customer or take an order. Practising these situations beforehand can help you respond confidently and show that you're prepared for real-life challenges in the job.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programmes or opportunities for progression within the company. This not only shows your enthusiasm for the role but also your long-term interest in being part of the Heartwood Collection team.
