At a Glance
- Tasks: Join our team as a Server and create memorable experiences for our guests.
- Company: Heartwood Inns, a multi-award-winning hospitality group with exciting growth plans.
- Benefits: Competitive pay, flexible hours, discounts, and industry-leading training opportunities.
- Other info: Exciting career growth with over 40 locations and a unique training programme.
- Why this job: Be part of a historic pub opening and develop your career in hospitality.
- Qualifications: Great people skills, attention to detail, and a passion for customer service.
The predicted salary is between 12 - 12 £ per hour.
Our new Heartwood Inns, The White Hart will open in Lymington in Spring 2025. We have an amazing opportunity for a team member to join our fantastic team and be part of our new opening. We are looking for: Servers.
Dating back to the 1700's, this historic pub is located on the edge of the New Forest. Oozing character, this Grade II listed building is undergoing a multi‑million‑pound refurbishment to create a warm, welcoming bar of 57 covers, a beautiful dining room with 96 covers and gorgeous outdoor space for al fresco dining with 87 covers, with an additional lawned garden.
Recruitment Days are being held at:
- Hayloft Room, Lymington Community Centre
- Lymington SO41 9BQ (The interviews are at this location and not at The White Hart)
Come and see us or to guarantee a spot, apply online and one of our team will be in contact to book and confirm an interview slot on these days.
What we offer:
- Packages are based on National Living Wage including TRONC*
- Stepping Stones - Our industry‑leading training and development platform which supports progression for those who want it
- Employee Assistance Program with Hospitality Action
- Instant access to pay you have already earned through EarlyPay
- Enhanced Maternity & Paternity package
- Refer a Friend Bonus up to £1500
- 50% off food at any Heartwood Inns or Brasserie Blanc
- 20% off food at any Heartwood Inns or Brasserie Blanc with friends and family discount
- 10% off company gift cards
- A thoughtful gift to celebrate your birthday
- Long Service Recognition Awards
- The Pantry – 100’s of retailers and experience discounts through Reward Gateway
- Cycle to Work Scheme
Ideally, you will have the following attributes:
- Great interpersonal skills and a vibrant personality
- Ability to be flexible and maintain high standards across the front of house
- Be a real team player; it is essential that you are a true people person
- Great attention to detail and impeccable standards
- Be totally customer and service focused and provide an exceptional guest experience
Our investment in your development. The Heartwood Collection currently has over 40 locations, including Brasserie Blanc restaurants and our lovely Heartwood Inn pubs, many of which now feature beautiful boutique bedrooms. We are aiming to grow to 61 sites by 2027, which could add up to 500 bedrooms over the next four years. We’re really excited about the amazing opportunities this growth will create, and we hope you are too! It’s a great chance for you to take the next step in your career and develop with us through our unique “Stepping Stones” training and development programme.
Heartwood Collection is a multi‑award‑winning hospitality group:
- Sunday Times Best Places to Work winner 2024
- Double winner at the Publican Awards 2024
- R200 SRA 3 star rated
*Hourly rate is based on National Living Wage plus TRONC, and the TRONC is calculated from the expected 6 months' site average. The rate of TRONC for the site you are applying for will be confirmed and discussed at the interview stage.
FOH Team Members in Pennington employer: Hareoldredding
Join the Heartwood Inns family at The White Hart in Lymington, where we pride ourselves on creating a warm and welcoming environment for both our guests and team members. With a strong focus on employee development through our industry-leading 'Stepping Stones' training programme, you will have ample opportunities to grow your career in a historic setting that is set to flourish with our exciting expansion plans. Enjoy fantastic benefits including generous discounts, enhanced parental packages, and recognition awards, all while being part of a multi-award-winning hospitality group dedicated to making every day rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land FOH Team Members in Pennington
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hareoldredding. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hareoldredding
Don't be shy about reaching out to Hareoldredding directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace FOH Team Members in Pennington
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hareoldredding and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hareoldredding
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!