At a Glance
- Tasks: Lead the front of house team and ensure exceptional guest experiences.
- Company: The Hare & Hounds, a charming 17th-century coaching inn in Newbury.
- Benefits: Instant earnings access, 50% off food, free meals on shift, and wellbeing support.
- Other info: Enjoy team events, hotel discounts, and long service rewards.
- Why this job: Join a friendly team and create memorable moments in a historic setting.
- Qualifications: Hospitality experience and natural leadership skills are essential.
The predicted salary is between 24000 - 30000 £ per year.
Are you a natural people person with a passion for great hospitality and smooth service? At The Hare & Hounds - a beautifully restored 17th century coaching inn offering delicious dining, cosy fireside corners, a traditional pub bar, and stylish boutique bedrooms - we're looking for a warm, confident Supervisor to help lead our front of house team.
From locals dropping in for a pint, to guests staying in our Stables, Paddocks or Coach House rooms, to dog walkers enjoying our famously pet friendly welcome, you'll play a key role in ensuring every guest feels relaxed, looked after, and eager to return.
Why You'll Love Working With Us
- Stream Access - Track, manage, and access your earnings instantly.
- 50% Off Food & Soft Drinks - Across all our brands.
- Free meals when on shift - a selection for you to choose from when on your break.
- Wellbeing Support - Mental health, legal guidance, and financial advice.
- Retail Discounts - Enjoy savings from top brands.
- Apprenticeship Programmes - Tailored to your career goals.
- Hotel Discounts - Reduced rates at our award-winning properties.
- Enrichment Days & Team Events - Because fun matters too.
- Long Service Rewards - such as extra holidays and access to private healthcare.
- Event Space Savings - 50% off private hire bookings.
What You Bring
- We're looking for someone friendly, reliable, and ready to support the team through busy services.
- Hospitality experience - ideally in pubs, restaurants, or boutique hotels.
- Natural leadership - confident guiding team members through service.
- Guest first attitude - warm, attentive, and proactive.
- Calm under pressure - keeps service running smoothly.
- Team focused - supportive, encouraging, and positive.
- Attention to detail - from table presentation to timing and communication.
What You'll Do
- As a Supervisor, you'll help deliver the relaxed-but-impeccable service The Hare & Hounds is known for:
- Lead the hotel team and Restaurant Team during service - setting the tone for warmth and efficiency.
- Support and guide FOH colleagues - coaching newer team members.
- Assist with daily operational tasks - including bookings and seating plans.
- Champion quality service - ensuring food & drink leave the pass perfectly.
- Maintain beautiful presentation - keeping bar, restaurant & terrace spaces guest ready.
- Be a welcoming, familiar face - helping build relationships with local guests.
- Support our dog friendly welcome - offering that thoughtful charm we're loved for.
Ready to Help Lead a Much Loved Berkshire Coaching Inn? If you love hospitality, team spirit, and creating memorable guest moments in a venue full of history and charm, we'd love to welcome you as a Supervisor at The Hare & Hounds, Newbury.
We're proud to be an equal opportunities employer. Everyone is welcome.
Hotel and Restaurant Supervisor - Newbury employer: Hare & Hounds
At Vintage Inns, we pride ourselves on being an exceptional employer, offering a warm and welcoming work environment where teamwork thrives. As a Chef at the Hare & Hounds, you'll enjoy flexible shifts, generous discounts across our brands, and numerous opportunities for personal and professional growth, including paid qualifications and a clear path to progression. With a focus on employee well-being, we provide a supportive culture, team socials, and a range of benefits that make working with us not just a job, but a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel and Restaurant Supervisor - Newbury
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hare & Hounds. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hare & Hounds
Don't be shy about reaching out to Hare & Hounds directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hotel and Restaurant Supervisor - Newbury
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hare & Hounds and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hare & Hounds
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
