At a Glance
- Tasks: Deliver exceptional customer service and create a welcoming atmosphere for guests.
- Company: Historic pub with a friendly team and a vibrant community spirit.
- Benefits: Weekly pay, 28 days holiday, discounts, and career development opportunities.
- Other info: Enjoy working in a beautiful setting with great food and drink.
- Why this job: Join a fun team, learn new skills, and make lasting friendships.
- Qualifications: Passion for customer service and a friendly, outgoing personality.
The predicted salary is between 1200 - 1600 £ per month.
Once a coaching inn, our handsome pub has served the East Sheen community since 1776. With panelled walls, a wood-burning fire and candle-lit corners you’ll find cosy nooks and crannies to hide away in during the winter and in the summer enjoy dining alfresco in our famously large and beautiful garden. Our menu combines creative seasonal dishes with the more traditional pub favourites, all made using the best British ingredients. At our bar, you’ll find a good selection of perfectly kept cask ales and an extensive wine list. We offer full table service throughout our pub, garden & restaurant and we are well known for our friendly welcome from the team. Our pub motto is ‘Come as our guests and leave as our friends’ which perfectly describes our relationship with our customers.
Our nearest tube station is Richmond or Mortlake station from the overground. Nearest public transport – Mortlake Train Station.
What We Offer Our Team Members
- Access to our Career Pathway, Apprenticeships and training and development courses
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young’s pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Team Member
As the successful member of our team you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team. You’ll get lots of training, learn about all our products & have a good time along the way.
Thanks for your interest in working with Youngs. If you’d like to be part of our team, then apply now!
Team Member employer: Hare and Hounds
At Young's, we pride ourselves on being an exceptional employer, offering our Team Members a vibrant work culture steeped in history and community spirit. With access to career pathways, apprenticeships, and ongoing training, alongside generous benefits like weekly pay, 28 days of holiday, and discounts across our pubs, we ensure that our team feels valued and supported. Join us in East Sheen, where you can enjoy a friendly atmosphere, develop your skills, and create lasting relationships with both colleagues and customers alike.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member
✨Tip Number 1
Get to know the pub! Before your interview, pop in for a drink or a meal. Familiarising yourself with the atmosphere and menu will help you connect with the team and show your genuine interest.
✨Tip Number 2
Show off your personality! When you meet the team, let your friendly and outgoing nature shine through. Remember, they’re looking for someone who fits into their welcoming vibe, so be yourself!
✨Tip Number 3
Ask questions during your interview! This shows you’re engaged and eager to learn. Inquire about the training opportunities and how you can grow within the team – it’ll impress them!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and what we’re looking for in a Team Member right there.
We think you need these skills to ace Team Member
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly and outgoing nature. Remember, we’re all about creating a warm atmosphere for our guests, and that starts with you.
Highlight Your Customer Service Skills:Make sure to emphasise any experience you have in customer service. We’re looking for team members who are passionate about delivering exceptional service, so share examples of how you've gone above and beyond for customers in the past.
Tailor Your Application:Take a moment to tailor your application to us. Mention why you’re excited about working at our pub and how you align with our motto of ‘Come as our guests and leave as our friends’. This shows us that you’ve done your homework and are genuinely interested!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we offer and our team culture!
How to prepare for a job interview at Hare and Hounds
✨Know the Pub Inside Out
Before your interview, take some time to familiarise yourself with the pub's history, menu, and atmosphere. Understanding the unique charm of the establishment will help you connect with the interviewers and show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
Since the role is all about delivering exceptional customer service, prepare examples from your past experiences where you've gone above and beyond for customers. This will demonstrate your passion for creating a friendly and welcoming environment, which aligns perfectly with the pub's motto.
✨Emphasise Teamwork
Highlight your ability to work well in a team during the interview. Share stories that illustrate how you've collaborated with others to achieve a common goal. This will resonate with the pub's focus on teamwork and the importance of a cohesive staff.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about training opportunities or what a typical day looks like for a Team Member. This shows your enthusiasm for the role and helps you gauge if the pub is the right fit for you.
