At a Glance
- Tasks: Deliver exceptional customer service and create a welcoming atmosphere for guests.
- Company: Join a historic pub with a friendly team and vibrant community spirit.
- Benefits: Weekly pay, 28 days holiday, and discounts at all Young’s pubs.
- Other info: Access to training, career pathways, and a fun work environment.
- Why this job: Be part of a team that values friendship and great service in a beautiful setting.
- Qualifications: Passion for customer service and a friendly, outgoing personality.
The predicted salary is between 11 - 16 £ per hour.
Once a coaching inn, our handsome pub has served the East Sheen community since 1776. With panelled walls, a wood-burning fire and candle-lit corners you’ll find cosy nooks and crannies to hide away in during the winter and in the summer enjoy dining alfresco in our famously large and beautiful garden. Our menu combines creative seasonal dishes with the more traditional pub favourites, all made using the best British ingredients. At our bar, you’ll find a good selection of perfectly kept cask ales and an extensive wine list. We offer full table service throughout our pub, garden & restaurant and we are well known for our friendly welcome from the team. Our pub motto is ‘Come as our guests and leave as our friends’ which perfectly describes our relationship with our customers.
What We Offer Our Team Members:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young’s pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Team Member:
As the successful member of our team you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team. You’ll get lots of training, learn about all our products & have a good time along the way. Thanks for your interest in working with Youngs. If you’d like to be part of our team, then apply now!
Team Member in London employer: Hare and Hounds
As a Deputy Manager at our historic pub in East Sheen, you will be part of a vibrant team that values exceptional customer service and fosters a friendly atmosphere. We offer extensive career development opportunities, including pathways to General Manager roles, alongside generous benefits such as 28 days of holiday and discounts across our venues. Join us in a beautifully designed space where you can grow your hospitality career while enjoying the charm of our community-focused establishment.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member in London
✨Tip Number 1
Get to know the pub! Before your interview, pop in for a drink or a bite to eat. Familiarising yourself with the atmosphere and menu will help you connect with the team during your chat.
✨Tip Number 2
Show off your personality! When you meet the team, let your friendly and outgoing nature shine through. Remember, they’re looking for someone who fits in with their vibe, so be yourself!
✨Tip Number 3
Prepare some questions! Think about what you want to know about the role and the team. This shows you’re genuinely interested and ready to be part of the family at Young’s.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re keen on joining us at Young’s and ready to take that next step.
We think you need these skills to ace Team Member in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly and outgoing side. Remember, we’re all about creating a warm atmosphere for our guests.
Highlight Your Customer Service Skills:Make sure to emphasise any experience you have in customer service. We’re looking for team members who are passionate about delivering exceptional service, so share examples of how you've gone above and beyond for customers in the past.
Tailor Your Application:Take a moment to tailor your application to us. Mention why you’re excited about working at our pub and how you align with our motto of ‘Come as our guests and leave as our friends’. It shows you’ve done your homework and are genuinely interested!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we offer as a team.
How to prepare for a job interview at Hare and Hounds
✨Know the Pub Inside Out
Before your interview, take some time to familiarise yourself with the pub's history, menu, and atmosphere. Understanding what makes this pub special will help you connect with the interviewers and show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
Since the role is all about delivering exceptional customer service, think of specific examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your passion for providing a friendly and welcoming environment.
✨Emphasise Teamwork
This pub values teamwork, so be prepared to discuss how you work well with others. Share examples of how you've collaborated with colleagues in previous roles, highlighting your ability to contribute positively to a team dynamic.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities or the pub's approach to creating a friendly atmosphere. This shows that you're not only interested in the job but also in growing with the company.
