At a Glance
- Tasks: Deliver exceptional customer service and create a friendly atmosphere for our guests.
- Company: Join a historic pub with a warm community vibe since 1776.
- Benefits: Weekly pay, 28 days holiday, and discounts at all Young’s pubs.
- Other info: Access to training, career pathways, and a fun work environment.
- Why this job: Be part of a team that values friendship and great service.
- Qualifications: Passion for customer service and a friendly personality.
The predicted salary is between 12 - 12 £ per hour.
Once a coaching inn, our handsome pub has served the East Sheen community since 1776. With panelled walls, a wood-burning fire and candle-lit corners you’ll find cosy nooks and crannies to hide away in during the winter and in the summer enjoy dining alfresco in our famously large and beautiful garden. Our menu combines creative seasonal dishes with the more traditional pub favourites, all made using the best British ingredients. At our bar, you’ll find a good selection of perfectly kept cask ales and an extensive wine list. We offer full table service throughout our pub, garden & restaurant and we are well known for our friendly welcome from the team. Our pub motto is ‘Come as our guests and leave as our friends’ which perfectly describes our relationship with our customers.
What We Offer Our Team Members:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young’s pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Team Member:
As the successful member of our team you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team. You’ll get lots of training, learn about all our products & have a good time along the way.
Thanks for your interest in working with Youngs. If you’d like to be part of our team, then apply now!
Friendly Pub Team Member — Great Service & Perks in London employer: Hare and Hounds
At Young's, we pride ourselves on being an exceptional employer, offering a warm and welcoming work environment that reflects our pub motto: 'Come as our guests and leave as our friends.' Our team members enjoy a range of benefits including weekly pay, generous holiday allowance, and discounts across all Young's pubs, alongside opportunities for career development through our training programmes and apprenticeships. Located in the heart of East Sheen, our historic pub not only provides a vibrant atmosphere but also fosters a strong sense of community among staff and customers alike.
StudySmarter Expert Advice🤫
We think this is how you could land Friendly Pub Team Member — Great Service & Perks in London
✨Tip Number 1
Get to know the pub! Before your interview, pop in for a drink or a bite to eat. Familiarising yourself with the atmosphere and menu will help you connect with the team and show your genuine interest.
✨Tip Number 2
Show off your personality! When you meet the team, let your friendly and outgoing nature shine through. Remember, they’re looking for someone who fits in with their vibe, so be yourself and have fun!
✨Tip Number 3
Ask questions during your chat! This shows you’re engaged and keen to learn. Inquire about the training opportunities or what a typical day looks like for a Team Member. It’ll help you stand out!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can easily keep track of your application status and any updates from us.
We think you need these skills to ace Friendly Pub Team Member — Great Service & Perks in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and outgoing personality shine through! We want to see the real you, so don’t be afraid to add a personal touch that reflects your passion for great service.
Tailor Your Application:Make sure to tailor your application to highlight your experience in customer service. Mention any relevant roles or skills that align with our pub's motto of welcoming guests and creating friendships.
Keep It Clear and Concise:While we love a good story, keep your application clear and to the point. Use simple language and structure your thoughts well, so we can easily see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hare and Hounds
✨Know the Pub Inside Out
Before your interview, take some time to familiarise yourself with the pub's history, menu, and atmosphere. Understanding the unique charm of the establishment will help you connect with the interviewers and show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about times when you went above and beyond for a customer or resolved a tricky situation. This will demonstrate your passion for providing great service, which is key for this role.
✨Emphasise Teamwork
Since the job requires working as part of a team, be ready to discuss your experiences collaborating with others. Share stories that highlight your ability to work well in a group, support your colleagues, and contribute to a positive work environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities, the team culture, or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
