At a Glance
- Tasks: Deliver exceptional customer service and create a friendly atmosphere for guests.
- Company: Join a historic pub known for its warm welcome and vibrant community spirit.
- Benefits: Weekly pay, 28 days holiday, discounts, and career development opportunities.
- Other info: Enjoy training, learn about our products, and have a great time at work.
- Why this job: Be part of a fun team and make lasting connections with customers.
- Qualifications: Passion for great service and a friendly, outgoing personality.
The predicted salary is between 12 - 12 £ per hour.
Once a coaching inn, our handsome pub has served the East Sheen community since 1776. With panelled walls, a wood-burning fire and candle-lit corners you’ll find cosy nooks and crannies to hide away in during the winter and in the summer enjoy dining alfresco in our famously large and beautiful garden. Our menu combines creative seasonal dishes with the more traditional pub favourites, all made using the best British ingredients. At our bar, you’ll find a good selection of perfectly kept cask ales and an extensive wine list. We offer full table service throughout our pub, garden & restaurant and we are well known for our friendly welcome from the team. Our pub motto is ‘Come as our guests and leave as our friends’ which perfectly describes our relationship with our customers.
What We Offer Our Team Members:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young’s pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Team Member:
As the successful member of our team you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team. You’ll get lots of training, learn about all our products & have a good time along the way. Thanks for your interest in working with Youngs. If you’d like to be part of our team, then apply now!
Friendly Pub Team Member — Great Service & Perks employer: Hare and Hounds
At Young's, we pride ourselves on being an excellent employer, offering a warm and welcoming work environment that reflects our pub motto: 'Come as our guests and leave as our friends.' Our team members enjoy a range of benefits including weekly pay, generous holiday allowance, and discounts across all Young's pubs, alongside opportunities for career development through our training programmes and apprenticeships. Located in the heart of East Sheen, our historic pub not only provides a vibrant atmosphere but also fosters a strong sense of community among staff and customers alike.
StudySmarter Expert Advice🤫
We think this is how you could land Friendly Pub Team Member — Great Service & Perks
✨Tip Number 1
Get to know the pub! Before your interview, pop in for a drink or a bite to eat. Familiarising yourself with the atmosphere and menu will help you connect with the team during your chat.
✨Tip Number 2
Show off your personality! When you meet the team, let your friendly side shine through. They’re looking for someone who fits in with their vibe, so be yourself and show them why you’d be a great addition.
✨Tip Number 3
Ask questions! Show your interest by asking about the team culture, training opportunities, or even the best dishes on the menu. This not only shows you’re keen but also helps you gauge if it’s the right fit for you.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, you’ll find all the info you need about the role and what we’re looking for in a Team Member.
We think you need these skills to ace Friendly Pub Team Member — Great Service & Perks
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and outgoing personality shine through! We want to see the real you, so don’t be afraid to add a personal touch that reflects your passion for great service.
Tailor Your Application:Make sure to tailor your application to highlight your experience in customer service. Mention any relevant roles or skills that align with our pub's motto of welcoming guests and creating friendships.
Keep It Clear and Concise:While we love a good story, keep your application clear and to the point. Use simple language and structure your thoughts well, so we can easily see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hare and Hounds
✨Know the Pub Inside Out
Before your interview, take some time to familiarise yourself with the pub's history, menu, and atmosphere. Understanding the unique features of the pub, like its cosy nooks and beautiful garden, will help you connect with the interviewers and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since the role is all about delivering exceptional customer service, be prepared to share specific examples from your past experiences. Think of times when you went above and beyond for a customer or worked effectively as part of a team. This will demonstrate that you embody the pub's motto of 'Come as our guests and leave as our friends'.
✨Emphasise Team Spirit
The pub values teamwork, so highlight your ability to work well with others. Discuss any previous roles where collaboration was key, and express your enthusiasm for being part of a friendly team. This will resonate well with the interviewers who are looking for someone who fits into their welcoming environment.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about training opportunities, the pub's approach to customer service, or how they celebrate team achievements. This shows that you're not only interested in the job but also in growing with the company and contributing positively to the team.
