Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead process improvements and streamline operations in a growing financial services business.
- Company: Join a respected mortgage and protection brokerage focused on growth and exceptional client outcomes.
- Benefits: Enjoy a competitive salary, bonus opportunities, and a chance to shape the company's future.
- Why this job: Be part of a dynamic team driving innovation and efficiency in a thriving industry.
- Qualifications: Experience in operations within financial services, with a knack for process improvement and compliance.
- Other info: Opportunity to work closely with directors and advisors in a hands-on strategic role.
The predicted salary is between 36000 - 60000 £ per year.
Operations Manager – Rochdale – full-time, office-based £45,000 – £60,000 DOE + Bonus Are you an Operations Manager with a gift for improving processes and systems? Are you commercially savvy and strategic in equal parts? Ready to make your mark on a growing financial services business? Yes? Well, we\’d like to hear from you! An ambitious and well-respected mortgage & protection brokerage, has got growth and expansion set in it\’s sight and they need a talented Operations Manager on board to help them turn their plans into reality. This brokerage is backed by a strong pipeline of high-quality leads through a trusted partnership, and they\’re known for delivering exceptional advice and outcomes for their clients. The Operations Manager will lead the way in streamlining processes, driving lead performance, and enabling long-term growth. This is a hands-on and strategic role for an experienced operations leader from the mortgage and protection or wealth management sector. Youll work closely with directors, advisors, and the support team to optimise lead management, improve operational workflows, and elevate business performance. What you\’ll be doing… Audit, improve and automate internal processes, especially around lead extraction, tracking, and conversion Enhance lead nurturing processes from established partnership and other channels Oversee and improve CRM usage, data quality, and client journey workflows Lead the adoption of systems/tools to support automation, reporting, and scalability Track KPIs, deliver dashboards, and provide actionable insights to guide growth Manage and develop Advisors & Administration staff, embedding a culture of continuous improvement About You: Proven experience in an operations or sales operations role within a mortgage & protection or wealth management environment Track record of process improvement and delivering business efficiencies Strong understanding of FCA compliance and UK financial services regulation Tech-savvy with CRM knowledge and data-driven decision-making skills Confident communicator with the ability to influence stakeholders Experience in scaling processes within a growing SME Familiarity with Lean, Six Sigma, or similar methodologies would be a HUGE bonus Ready to take on the challenge? Get in touch with Sophie or Sarah at Hardy Booth Recruitment for more information or apply today. Disclaimer Hardy Booth RecruitmentLtd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience for this role. TPBN1_UKTJ
Operations Manager employer: Hardy Booth Recruitment
Contact Detail:
Hardy Booth Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Network with professionals in the mortgage and protection sector. Attend industry events or join relevant online forums to connect with others who might provide insights or referrals for the Operations Manager role.
✨Tip Number 2
Research the company thoroughly. Understand their values, recent achievements, and challenges they face in the financial services market. This knowledge will help you tailor your conversations and demonstrate your genuine interest during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved processes in previous roles. Be ready to share metrics or outcomes that highlight your impact on efficiency and performance, as this will resonate well with the hiring team.
✨Tip Number 4
Familiarise yourself with Lean and Six Sigma methodologies if you haven't already. Being able to speak the language of process improvement will set you apart and show that you're proactive about enhancing operational workflows.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in operations management, particularly within the mortgage and protection or wealth management sectors. Use specific examples of process improvements you've implemented and the impact they had on business efficiency.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your skills align with their needs, particularly in streamlining processes and driving lead performance. Mention any relevant methodologies like Lean or Six Sigma that you are familiar with.
Showcase Your Achievements: When detailing your previous roles, focus on quantifiable achievements. For instance, mention how you improved lead conversion rates or enhanced CRM usage. This will demonstrate your ability to deliver actionable insights and guide growth.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for an Operations Manager role.
How to prepare for a job interview at Hardy Booth Recruitment
✨Showcase Your Process Improvement Skills
Be prepared to discuss specific examples of how you've improved processes in previous roles. Highlight your experience with methodologies like Lean or Six Sigma, as these will resonate well with the interviewers.
✨Demonstrate Your Commercial Savvy
Understand the financial services landscape and be ready to talk about how you can contribute to the company's growth. Research the brokerage's market position and think about how your strategic insights can help them achieve their goals.
✨Familiarise Yourself with CRM Tools
Since the role involves overseeing CRM usage, brush up on your knowledge of popular CRM systems. Be ready to discuss how you've used data to drive decisions and improve client journeys in past positions.
✨Prepare for Stakeholder Engagement Questions
As a confident communicator, you'll need to influence various stakeholders. Think of examples where you've successfully managed relationships and driven change, and be ready to share these stories during the interview.
