Event Operations Executive (B2B Tech Exhibition & Conference)

Employment type: Full-time.

Start date: February 2025.

Annual salary: Competitive salary depending on experience and expertise.

Benefits: Comprehensive private medical insurance (also includes therapies, dental, optical care and a substantial gym discount), Annual performance bonus, Hybrid work, 25 days of PTO and more.

Office location: London (Canary Wharf) until August 2025. After that Farringdon or Paddington (TBC).

Company website: https://hardwarepioneers.com

TLDR: Do you have a passion for creating innovative event experiences where the physical and digital layers blend seamlessly? Are you excited by the possibilities offered by new AI tools and how technology can reshape the event ops function? If so, this role is perfect for you.

We understand that the \’perfect candidate\’ is rare, and some people may hesitate to apply if they don\’t meet every requirement. But if you\’re passionate about joining our team and have most of the skills or experience we\’re seeking, we encourage you to apply. You might be exactly what we need!

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ABOUT US

Our mission

Hardware Pioneers’ mission is to accelerate learning and facilitate business connections among the people who are building a smarter world. To accomplish our mission, we create environments that foster networking, knowledge sharing and business relationships between the people and companies who are solving meaningful technology problems and leading humanity\’s progress.

What we do

We are a small, young and tech-savvy team that has achieved steady and significant annual growth over the past four years since launching our first show in London. Our event became the UK’s No.1 in its category attracting thousands of attendees and top industry experts working in some of the most innovative companies in the world.

We believe that physical events should fully leverage digital technology to enhance experiences, and we are dedicated to building a modern, data-driven event company that uses design thinking to drive innovation.

Our clients are global leading semiconductor and electronics brands such as Texas Instruments, Analog Devices, Avnet, Arrow, Raspberry Pi, NXP, Micron, STMicroelectronics, Infineon and many more. Our audience is innovation-driven engineering teams building cutting-edge technologies with electronics.

Company culture

Fast-paced, agile, goal-oriented, ownership-driven, and committed to the pursuit of mastery. Our informal and dynamic culture encourages open communication, fresh ideas and contrarian thinking.

Our core values are: Growth, Greatness, Good thinking, Good vibes and No BS.

We embrace a hybrid work model with an office-first approach, prioritising in-person collaboration while offering flexibility for remote work when needed.

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JOB\’S MISSION

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KEY RESPONSIBILITIES

You will work alongside our Experience Manager to design, plan, and deliver exceptional event production and stakeholder experiences. Your key responsibilities will be:

• Deliver the digital experience of visitors, exhibitors, and sponsors throughout their journey (from registration to post-event) managing the complete event technology stack.
• Deliver the physical experience of visitors, exhibitors and sponsors throughout their journey (from registration to post-event) while managing all supplier relationships.
• Continuously improve operational processes, systems, and documentation for all stakeholders (exhibitors, sponsors, speakers, and attendees). This includes evaluating and implementing new software solutions to streamline workflows and boost operational efficiency.
• Oversee the onboarding of exhibitors, sponsors, and speakers to ensure all contractual obligations are fulfilled according to sales agreements.
• Plan and coordinate technical elements of events, including AV equipment, internet connectivity, signage, feature area design, health & safety requirements, etc.
• Source the best suppliers and supervise their performance to deliver our event production requirements to the highest quality according to budget.
• Manage on-site operations and staff making sure the event is delivered with the highest possible quality.
• Ensure first-class communication and customer success with all key stakeholders at all times.

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CRITICAL COMPETENCIES

We seek individuals who show initiative, possess an inquisitive mind, and have an unwavering drive to improve and innovate. You should thrive on solving complex problems, know when to seek support in challenging situations, and excel at navigating tight deadlines, demanding customers, and unexpected obstacles with skill and composure.

Qualifications, experience and skills

• At least 2 years of experience in planning on a large-size exhibition, conference or congress: Proven track record in event management, including comprehensive experience in planning, supplier coordination, and stakeholder management throughout the entire event lifecycle.
• Higher education: Candidate must possess at least a Bachelor’s Degree in event management or other relevant professional qualification.
• Advanced digital proficiency: You have proven experience in using digital project management tools and event tech platforms and can demonstrate you can navigate the complexities of building stakeholder journeys across multiple software.

Soft skills

• Excellent communication skills: You speak and write clearly and articulately and can communicate effectively with stakeholders at all seniority levels.
• Efficiency and Effectiveness: You have a proven ability to plan, organise, schedule, and budget in an efficient, productive way, especially with tight targets and deadlines. You can work well under pressure with changing and evolving circumstances also during the on-site phase of the event.
• Organisation and systematic approach: You are highly organised and systematic in your approach to getting work done and achieving objectives. You manage time skilfully and prioritise what matters.
• Receptivity and critical thinking: You approach new ideas and feedback with openness, analyse them thoughtfully, and apply insights to foster improvement.
• Strong Work Ethic and Grit: You have a relentless drive to achieve excellence, setting high standards for yourself and working hard – sometimes long hours – to meet them. Collaborative and resilient, you thrive in fast-paced environments and tackle challenges with determination and focus.
• Striving for excellence: You do not let important details slip through the cracks. You strive for excellence and care deeply about delivering a first-class experience for all event stakeholders.
• Empathy: You are empathetic and cooperative with colleagues and clients.

OPPORTUNITY HIGHLIGHTS (WHY JOIN US)

• Rapid Professional Growth: If you are an ambitious individual who enjoys a fast-paced, technology-driven environment, this is the right team for you. You\’ll achieve rapid professional growth through extensive training and have the opportunity to do your most remarkable work yet.
• Small (but Mighty) Team Advantage: Gain a unique opportunity to work closely with the company founders and be exposed to every aspect of the business. Your direct involvement provides a platform to contribute ideas, shape strategies, and be an integral part of the decision-making process.
• Competitive Compensation: We offer a competitive salary that reflects our commitment to recognising and rewarding the valuable contributions of our team members.
• Comprehensive Private Healthcare Insurance: Enjoy the peace of mind that comes with comprehensive healthcare coverage, including therapies, dental and optical coverage and a substantial gym discount ensuring your well-being is a top priority.
• Accelerated Career Path: Joining a small but rapidly growing company means taking ownership of impactful projects from day one. You\’ll have the opportunity to shape your role, demonstrate accountability, and advance your career quickly as the company scales. Here, your contributions are visible, and promotions aren’t tied to rigid corporate timelines but to your drive and results.
• Prime Office Facilities: Our office is located in one of Canary Wharf\’s newest WeWork buildings, offering a vibrant and modern workspace. You\’ll enjoy top-tier amenities, including complimentary barista coffee, beer on tap, and access to recreational facilities like pool and ping-pong tables, perfect for connecting with colleagues and unwinding during breaks.
• Meaningful Positive Impact: You will be part of a business whose goal is to have a meaningful impact on society’s progress. We work hard to support companies and individuals who strive to make the world a better place through cutting-edge innovation in the field of electronics and hardware design.

Embark on a rewarding journey with us, where your skills will be valued, your growth will be nurtured, and your contributions will shape the success of our collaborative endeavours. Join our team and be part of a workplace that values innovation, creativity, and the well-being of its members.