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- Tasks: Create memorable retail experiences on cruise ships while travelling the world.
- Company: Harding+ is a leading innovator in onboard cruise retailing, awarded Cruise Retailer of the Year for 2022 and 2023.
- Benefits: Enjoy competitive salary, no bills, accommodation, meals, and unique travel opportunities.
- Why this job: Experience diverse cultures, meet new people, and thrive in a dynamic retail environment.
- Qualifications: Fluent Japanese and conversational English, strong retail background, and excellent customer service skills required.
- Other info: Contract role living at sea for up to 6 months with breaks at home.
The predicted salary is between 22000 - 38000 £ per year.
We're looking for motivated and personable Japanese speaking Retail Sales Associates to join our successful retail teams onboard cruise ships travelling around the world. Do you have proven experience of providing excellent customer service? Are you tired of life on the high street, or have you worked at sea before and want to return? This is a truly unique and varied role where no two days are the same. You'll be adaptable and ready for new challenges, seeing the world while you deliver memorable retail experiences for our guests.
About Us
Harding+ is leading the way in innovative onboard cruise retailing, working closely with our cruise line partners and brand partners to 'make every cruise better'. We stay at the forefront of retailing and consistently provide outstanding customer service, culminating in winning the Cruise Retailer of the Year award for 2022 and 2023.
What You'll Do
- Live and work on a cruise ship, initially joining our teams onboard in Japan. Following your first contract you could be anywhere in the world; our cruise line partners operate in the Caribbean, Alaska, Mediterranean, World Cruises and more!
- Create exceptional and memorable retail experiences for guests on board.
- Maximise sales by promoting a quality range of products through a variety of in-store events.
- Develop detailed and extensive knowledge of all products as well as the brand culture.
- Participate in promotional events such as fashion shows and presentations.
- Liaise on a daily basis with Japanese guests and provide translation services for other team members.
- Maintain good stock control and impeccable visual merchandising standards in store.
What You'll Bring
- Strong retail background, ideally with knowledge of premium products.
- Fluent Japanese speaking skills, as well as conversational English, is essential.
- Excellent face to face customer service and sales ability, utilising strong communication and interpersonal skills.
- Motivation and drive to achieve and exceed sales targets.
- A solid work ethic, able to adapt to change and thrive in high energy environments.
- A team player attitude, able to take initiative and be flexible in your role requirements.
- A good level of physical fitness is required.
What You'll Get
- Competitive salary and target-based commission structure.
- No bills! Accommodation and meals are all provided for you on board.
- Necessary visas and seafaring documents to work at sea.
- Dedicated in-house bespoke training across customer service, sales, product and brand.
- A unique opportunity to see the world and meet new people as you earn money!
- Contract role, working and living at sea for up to 6 months at a time, with a 1-2 month break at home between contracts.
Intrigued? Keen to hear more about this unique opportunity to live and work at sea, travel the world and meet new people from different cultures? Apply now. Your retail career with Harding+ and next adventure starts here!
Retail Sales Associate - Japanese Speaking employer: Harding+
Contact Detail:
Harding+ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Associate - Japanese Speaking
✨Tip Number 1
Brush up on your Japanese language skills! Since this role requires fluent Japanese speaking abilities, practice conversational Japanese and familiarise yourself with retail-related vocabulary to ensure you can communicate effectively with guests.
✨Tip Number 2
Research the cruise industry and Harding+ specifically. Understanding their brand values and customer service approach will help you align your answers during any interviews and show that you're genuinely interested in the company.
✨Tip Number 3
Prepare for a dynamic work environment by showcasing your adaptability. Think of examples from your past experiences where you've successfully handled unexpected challenges or changes, as this will be crucial for working on a cruise ship.
✨Tip Number 4
Network with current or former employees of Harding+. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out as a candidate.
We think you need these skills to ace Retail Sales Associate - Japanese Speaking
Some tips for your application 🫡
Highlight Your Language Skills: Since the role requires fluent Japanese speaking skills, make sure to emphasise your language proficiency in both your CV and cover letter. Mention any relevant experiences where you used your language skills, especially in customer service.
Showcase Customer Service Experience: Detail your previous roles in retail or customer service, focusing on specific achievements or situations where you provided exceptional service. Use metrics if possible, such as sales targets met or customer satisfaction ratings.
Tailor Your Application: Customise your CV and cover letter to reflect the specific requirements of the Retail Sales Associate position. Mention your adaptability and willingness to work in a dynamic environment, as well as your enthusiasm for travel and meeting new people.
Express Your Motivation: In your cover letter, convey your passion for retail and your desire to work at sea. Explain why this unique opportunity excites you and how it aligns with your career goals. A personal touch can make your application stand out.
How to prepare for a job interview at Harding+
✨Showcase Your Language Skills
Since this role requires fluent Japanese and conversational English, be prepared to demonstrate your language proficiency during the interview. Practice common customer service scenarios in both languages to show your ability to communicate effectively with guests.
✨Highlight Your Retail Experience
Discuss your previous retail experience, especially if it involves premium products or customer service. Share specific examples of how you maximised sales or created memorable experiences for customers, as this aligns with what Harding+ is looking for.
✨Emphasise Adaptability and Teamwork
Working on a cruise ship means being adaptable and a team player. Prepare to share examples of how you've successfully worked in dynamic environments and collaborated with others to achieve common goals, which is crucial for this role.
✨Research Harding+ and Their Values
Familiarise yourself with Harding+ and their approach to onboard retailing. Understanding their mission and values will help you align your answers with what they prioritise, showing that you're genuinely interested in being part of their team.