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- Tasks: Lead a team to create unforgettable retail experiences on a cruise ship.
- Company: Join a dynamic company that operates luxury retail on cruise ships worldwide.
- Benefits: Enjoy competitive pay, commission, accommodation, meals, and bespoke training.
- Why this job: Experience the thrill of working at sea while developing your leadership skills.
- Qualifications: Previous experience as an Assistant Retail Manager or Team Leader is essential.
- Other info: Contract role with 6 months at sea followed by a 1-2 month break.
The predicted salary is between 24000 - 36000 £ per year.
Living and working on a cruise ship (you could be anywhere in the world!)
Creating an exceptional and memorable retail experience for guests on board.
Leading and inspiring the team to provide exceptional customer service, whilst delivering sales and profit targets.
Setting an example for your team by acting as a role model.
Help identify training requirements within your team.
Take ownership of your client base including outreach to clients for events such as private sale, in-store events and product knowledge.
Consistently deliver the highest possible standards both on the shop floor and in back office operations.
Who you are:
- Proven experience as an Assistant Retail Manager or Team Leader (ideally with experience at sea).
- Motivated in leading a team to achieve and exceed sales targets.
- Excellent face to face customer service and sales ability, utilising strong communication and interpersonal skills.
- Proven ability in public speaking and showcasing luxury items.
- Adaptable to change and able to work in a high-pressure environment.
- A strong team player who is commercially driven and goal orientated.
- Competent in store and HR processes including sales reports, loss prevention, audits, appraisals etc.
- Strong numeracy and literacy skills.
What you will receive:
- Competitive salary and generous commission structure.
- Accommodation and meals on board.
- Necessary visas and seafaring documents to work at sea.
- Dedicated in-house bespoke training across sales, product and brand.
- Guidance, support and development from the onboard Retail Manager and central office team.
- Contract role, working and living at sea for up to 6 months at a time, with a 1-2 month break at home between contracts.
Retail Assistant Manager employer: Harding
Contact Detail:
Harding Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant Manager
✨Tip Number 1
Familiarise yourself with the cruise industry and the specific retail environment on board. Understanding the unique challenges and opportunities of selling luxury items at sea will help you stand out during interviews.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide valuable insights into the company culture and expectations, which can be a great advantage when discussing your fit for the role.
✨Tip Number 3
Prepare to showcase your leadership skills through examples from your past experiences. Be ready to discuss how you've motivated teams and achieved sales targets, as this is crucial for the Assistant Manager position.
✨Tip Number 4
Demonstrate your adaptability and ability to thrive under pressure. Share specific instances where you've successfully navigated challenging situations, as this will resonate well with the demands of working on a cruise ship.
We think you need these skills to ace Retail Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as an Assistant Retail Manager or Team Leader, especially if you have worked at sea. Emphasise your leadership skills and any relevant achievements in sales and customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your ability to lead a team. Mention specific examples of how you've exceeded sales targets and provided exceptional customer service in previous roles.
Highlight Relevant Skills: In your application, focus on your strong communication and interpersonal skills. Provide examples of your public speaking experience and how you've showcased luxury items to customers.
Show Adaptability: Demonstrate your ability to adapt to change and work under pressure. Share experiences where you've successfully managed challenges in a fast-paced retail environment, particularly in a team setting.
How to prepare for a job interview at Harding
✨Showcase Your Leadership Skills
As a Retail Assistant Manager, you'll need to lead and inspire your team. Be prepared to share examples of how you've successfully motivated a team in the past, especially in high-pressure situations.
✨Demonstrate Customer Service Excellence
Highlight your experience in providing exceptional customer service. Prepare to discuss specific instances where you went above and beyond for a customer, as this role requires a strong focus on guest experience.
✨Be Ready for Public Speaking
Since the job involves showcasing luxury items, practice your public speaking skills. You might be asked to present a product or conduct a mock sales pitch during the interview, so be confident and engaging.
✨Understand the Retail Metrics
Familiarise yourself with key retail metrics such as sales targets, loss prevention, and audits. Be ready to discuss how you've used these metrics to drive performance in your previous roles.
