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- Tasks: Create unforgettable retail experiences while sailing the world on a cruise ship.
- Company: Join Harding+, a leader in innovative onboard cruise retailing.
- Benefits: Competitive salary, no bills, accommodation and meals provided, plus unique travel opportunities.
- Why this job: Experience diverse cultures and meet new people while advancing your retail career.
- Qualifications: Fluent Japanese and conversational English, with strong retail and customer service skills.
- Other info: Enjoy bespoke training and a dynamic work environment at sea.
The predicted salary is between 24000 - 30000 £ per year.
We’re looking for motivated and personable Japanese speaking Retail Sales Associates to join our successful retail teams onboard cruise ships travelling around the world. Do you have proven experience of providing excellent customer service? Are you tired of life on the high street, or have you worked at sea before and want to return? This is a truly unique and varied role where no two days are the same. You’ll be adaptable and ready for new challenges, seeing the world while you deliver memorable retail experiences for our guests.
About Us
Harding+ is leading the way in innovative onboard cruise retailing, working closely with our cruise line partners and brand partners to ‘make every cruise better’. We stay at the forefront of retailing and consistently provide outstanding customer service, culminating in winning the Cruise Retailer of the Year award for 2022, 2023 and 2025.
What You’ll Do
- Live and work on a cruise ship, initially joining our teams onboard in Japan. Following your first contract you could be anywhere in the world – our cruise line partners operate in the Caribbean, Alaska, Mediterranean, World Cruises and more!
- Create exceptional and memorable retail experiences for guests on board.
- Maximise sales by promoting a quality range of products through a variety of in-store events.
- Develop detailed and extensive knowledge of all products as well as the brand culture.
- Participate in promotional events such as fashion shows and presentations.
- Liaise on a daily basis with Japanese guests and provide translation services for other team members.
- Maintain good stock control and impeccable visual merchandising standards in store.
What You’ll Bring
- Strong retail background, ideally with knowledge of premium products.
- Fluent Japanese speaking skills, as well as conversational English, is essential.
- Excellent face to face customer service and sales ability, utilising strong communication and interpersonal skills.
- Motivation and drive to achieve and exceed sales targets.
- A solid work ethic, able to adapt to change and thrive in high energy environments.
- A team player attitude, able to take initiative and be flexible in your role requirements.
- A good level of physical fitness is required.
What You’ll Get
- Competitive salary and target-based commission structure.
- No bills! Accommodation and meals are all provided for you on board.
- Necessary visas and seafaring documents to work at sea.
- Dedicated in-house bespoke training across customer service, sales, product and brand.
- A unique opportunity to see the world and meet new people as you earn money!
- Contract role, working and living at sea for up to 6 months at a time, with a 1-2 month break at home between contracts.
Intrigued? Keen to hear more about this unique opportunity to live and work at sea, travel the world and meet new people from different cultures? Apply now. Your retail career with Harding+ and next adventure starts here!
Retail Sales Associate - Japanese Speaking in London employer: Harding+
Contact Detail:
Harding+ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Associate - Japanese Speaking in London
✨Tip Number 1
Get to know the company! Research Harding+ and their cruise partners. Understanding their values and what makes them tick will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your Japanese! Since you'll be liaising with Japanese guests, brush up on your language skills. Being able to communicate effectively will not only impress your interviewers but also set you apart from other candidates.
✨Tip Number 3
Show off your customer service skills! Prepare examples from your past experiences where you've gone above and beyond for customers. This is key for a Retail Sales Associate role, especially in a dynamic environment like a cruise ship.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Harding+ team. Don’t miss out on this unique opportunity!
We think you need these skills to ace Retail Sales Associate - Japanese Speaking in London
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in providing excellent customer service. We want to see how you've gone above and beyond for customers in the past, especially in retail settings.
Speak Our Language: Since this role requires fluent Japanese, don’t forget to mention your language skills prominently. If you have any experience using Japanese in a professional setting, let us know!
Be Yourself: We’re looking for personable individuals, so let your personality shine through in your application. Share a bit about yourself and what makes you excited about working on a cruise ship.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!
How to prepare for a job interview at Harding+
✨Know Your Products
Before the interview, make sure you research the products you'll be selling. Understand their features, benefits, and how they fit into the brand culture. This knowledge will help you impress the interviewers with your passion for retail and your ability to create memorable experiences for guests.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about specific situations where you went above and beyond for a customer. This will demonstrate your strong communication skills and your ability to thrive in high-energy environments.
✨Practice Your Language Skills
Since this role requires fluent Japanese and conversational English, practice speaking both languages before the interview. You might even want to prepare a few key phrases or responses in Japanese that relate to customer service scenarios. This will show your confidence and readiness to engage with guests.
✨Emphasise Your Adaptability
Working on a cruise ship means being adaptable to change. Be ready to discuss how you've handled unexpected challenges in previous roles. Highlight your team player attitude and flexibility, as these traits are essential for success in such a dynamic environment.