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- Tasks: Create unforgettable retail experiences while travelling the world on a cruise ship.
- Company: Join Harding+, a leader in innovative onboard cruise retailing.
- Benefits: Competitive salary, commission, accommodation, meals, and bespoke training.
- Why this job: Experience luxury retail and adventure at sea, making every cruise better.
- Qualifications: Strong retail background, Mandarin speaking, and excellent customer service skills.
- Other info: Contract role with 6 months at sea followed by 1-2 months at home.
The predicted salary is between 36000 - 60000 £ per year.
Are you a Mandarin speaking Retail Sales Associate, looking for a unique opportunity to sell premium and luxury brands whilst travelling to different parts of the world? Do you have proven experience of providing excellent customer service, creating memorable and immersive experiences, allowing guests to indulge themselves in a creative and enjoyable retail environment? If so, the big question is… are you tired of life on the high street, or have you worked at sea before and want to return?
About us
Harding+ is leading the way in innovative onboard cruise retailing, working closely with our cruise line partners and brand partners to ‘make every cruise better’. We stay at the forefront of retailing and consistently provide outstanding customer service, culminating in winning the Cruise Retailer of the Year award for 2022, 2023 and 2025.
What you will be doing:
- Living and working on a cruise ship (you could be anywhere in the world!)
- Creating an exceptional and memorable retail experience for guests on board
- Maximising sales by promoting a quality range of products through a variety of in-store events
- Developing detailed and extensive knowledge of all products as well as the brand culture
- Exceeding sales targets and participating in promotional events such as fashion shows and presentations
Who you are:
- Strong retail background and knowledge of premium or luxury products
- Mandarin speaking
- Excellent face to face customer service and sales ability, utilising strong communication and interpersonal skills
- Motivated and driven to achieve sales targets
- Proven ability in showcasing luxury items
- Adaptable to change and able to work in a high-pressure environment
- A strong team player who is goal orientated
What you will receive:
- Competitive salary and target-based commission structure
- Accommodation and meals on board
- Necessary visas and seafaring documents to work at sea
- Dedicated in-house bespoke training across sales, product and brand
- Contract role, working and living at sea for up to 6 months at a time, with a 1-2 month break at home between contracts
Does this sound like you? Do you want to find out more about this unique opportunity to work at sea? Then please apply now… Your adventure starts here!
Retail Sales Associate - Mandarin Speaking employer: Harding Retail
Contact Detail:
Harding Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Associate - Mandarin Speaking
✨Tip Number 1
Network like a pro! Reach out to people in the cruise industry or retail sector on LinkedIn. We can’t stress enough how valuable personal connections can be in landing that dream job.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your Mandarin skills. We recommend role-playing with a friend to boost your confidence and make a great impression!
✨Tip Number 3
Show off your passion for luxury brands during interviews. We want to see your enthusiasm shine through, so share your experiences and knowledge about the products you love!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for talented individuals like you to join our team!
We think you need these skills to ace Retail Sales Associate - Mandarin Speaking
Some tips for your application 🫡
Show Off Your Mandarin Skills: Since this role requires Mandarin speaking, make sure to highlight your language skills in your application. We want to see how you can use your language abilities to enhance the customer experience!
Share Your Retail Experience: Don’t hold back on detailing your retail background! We’re looking for candidates with a strong history in premium or luxury products, so let us know about your past roles and achievements in this area.
Be Personable and Engaging: Your application should reflect your excellent customer service skills. Use a friendly tone and share examples of how you've created memorable experiences for customers in the past. We love a good story!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at Harding Retail
✨Know Your Products Inside Out
Before the interview, make sure you research the premium and luxury brands you'll be selling. Understand their unique selling points and brand culture. This will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you created memorable experiences for customers and be ready to share these stories during the interview. This is crucial for a role focused on creating immersive retail environments.
✨Practice Your Mandarin
Since this position requires Mandarin speaking skills, practice your language abilities before the interview. You might be asked to demonstrate your fluency or even conduct part of the interview in Mandarin, so being prepared will give you an edge.
✨Emphasise Your Adaptability
Working on a cruise ship can be quite different from traditional retail environments. Be ready to discuss how you've adapted to change in previous roles and how you thrive under pressure. Highlighting your flexibility will show that you're a great fit for this dynamic job.