At a Glance
- Tasks: Lead retail operations across a premium cruise fleet, coaching teams and driving performance.
- Company: Join Harding+, a leader in onboard cruise retail with a focus on exceptional guest experiences.
- Benefits: Travel opportunities, accommodation covered, and career development in a global retail business.
- Other info: Dynamic role with no two assignments the same, perfect for adventurous leaders.
- Why this job: Experience diverse challenges and make a real impact while exploring the world at sea.
- Qualifications: Strong retail leadership experience and ability to adapt quickly to new environments.
The predicted salary is between 45000 - 60000 € per year.
What if your next leadership role did not just grow your career, but gave you the chance to make an impact across an entire fleet? This is retail leadership at a different level. Not one store, not one team, not one location. A role where every assignment is different, every ship brings a new challenge, and your leadership can shape performance across the world. At Harding+, we lead the way in onboard cruise retail, partnering with world-class cruise lines to create exceptional guest experiences at sea. This opportunity sits within our Viking partnership, supporting a premium fleet known for quality, service and understated luxury.
The Role
As a Fleet Manager, you will be employed by HardingBros Guernsey and deployed across the Viking fleet to support retail operations wherever you are needed most. That could mean stepping in to cover leave, stabilising performance, coaching leaders, supporting new initiatives, training teams, or identifying commercial opportunities onboard. This is a hands-on leadership role for someone who enjoys variety, thrives in new environments, and can quickly build trust and credibility with different teams. You will move from ship to ship depending on business need, with each deployment offering a new focus and fresh challenge.
What You’ll Be Doing
- Travel across the Viking fleet, supporting different ships and retail teams
- Step into stores and quickly assess opportunities, risks and priorities
- Provide leadership cover during holidays, gaps or peak trading periods
- Coach and develop onboard managers and teams to raise performance
- Support training, new launches and operational improvements
- Build strong relationships with cruise line partners and onboard stakeholders
- Drive high standards in guest experience, presentation and execution
- Share best practice across the fleet to improve consistency and results
Why This Role Is Different
No two assignments will be the same. One trip may be about coaching an established team to the next level. Another could be covering leadership on a busy ship, supporting a new opening, or helping turn around performance. It is a role for someone who wants more than routine. You will see different ships, work with different people, and make a visible impact wherever you go. Through our partnership with Viking, you will work within one of the most respected premium cruise environments at sea. Guests value quality, service and expertise. The retail experience is considered, premium and guest-focused, with an emphasis on service over hard selling.
Who We’re Looking For
You may currently be a Store Manager, Cluster Manager, Regional Manager or multi-site retail leader looking for something more dynamic. You will bring:
- Strong retail leadership experience
- Confidence leading teams and improving performance quickly
- Experience coaching managers and developing capability
- Commercial awareness and a strong customer mindset
- The ability to adapt to new environments and different personalities
- Resilience, maturity and a hands-on approach
- Credibility with senior stakeholders and frontline teams alike
Cruise, travel retail, hospitality or premium retail experience would be valuable, but strong leaders from other backgrounds are welcome too.
What You’ll Receive
- A unique global leadership role with real variety
- The opportunity to travel as part of your job
- Accommodation and living expenses covered while onboard
- The chance to work across a premium fleet environment
- Career development with an award-winning global retail business
- Full onboarding and travel support
Fleet Manager - Cruise Retail Leadership at Sea in Peacehaven employer: Harding Retail
At Harding+, we pride ourselves on being an exceptional employer, offering a unique opportunity for Fleet Managers to lead across a premium cruise fleet. Our dynamic work culture fosters personal and professional growth, with comprehensive support for career development and the chance to make a tangible impact in diverse environments. Enjoy the benefits of travel, accommodation coverage, and the satisfaction of enhancing guest experiences in a luxury setting.
StudySmarter Expert Advice🤫
We think this is how you could land Fleet Manager - Cruise Retail Leadership at Sea in Peacehaven
✨Tip Number 1
Network like a pro! Reach out to people in the cruise retail industry, especially those who work with Viking or similar companies. Use LinkedIn to connect and engage with them; you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its fleet. Understand their values and how they operate. This will help you tailor your responses and show that you're genuinely interested in making an impact across their ships.
✨Tip Number 3
Showcase your adaptability! In your conversations, highlight experiences where you've thrived in dynamic environments. This role is all about variety, so demonstrating your ability to handle different challenges will set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Fleet Manager - Cruise Retail Leadership at Sea in Peacehaven
Some tips for your application 🫡
Show Your Leadership Style:When writing your application, let us see your unique leadership style shine through. Share specific examples of how you've led teams in the past and the impact you've made. We want to know how you can bring that same energy to our fleet!
Tailor Your Application:Make sure to tailor your application to the Fleet Manager role. Highlight your retail leadership experience and any relevant skills that match the job description. This shows us that you understand what we're looking for and that you're genuinely interested in the position.
Be Authentic:We love authenticity! Don’t be afraid to let your personality come through in your writing. Share your passion for retail and travel, and why this role excites you. We’re looking for someone who fits our culture, so let us get to know the real you!
Apply Through Our Website:Remember to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Harding Retail
✨Know Your Fleet
Before the interview, research the Viking fleet and its unique offerings. Understand the different ships, their target markets, and how retail plays a role in enhancing guest experiences. This knowledge will help you demonstrate your genuine interest and readiness to adapt to various environments.
✨Showcase Your Leadership Style
Prepare to discuss your leadership approach and how it aligns with the dynamic nature of the role. Share specific examples of how you've coached teams, improved performance, or handled challenges in previous positions. Highlight your ability to build trust quickly with diverse teams.
✨Emphasise Adaptability
Given the variety of assignments, it's crucial to convey your adaptability. Be ready to share stories that illustrate how you've thrived in new environments or tackled unexpected challenges. This will show that you're not just a good fit for the role but also excited about the unpredictability it offers.
✨Ask Insightful Questions
Prepare thoughtful questions that reflect your understanding of the role and the company. Inquire about the specific challenges faced by the fleet or how they measure success in guest experience. This shows your proactive mindset and genuine interest in contributing to their goals.
