At a Glance
- Tasks: Coordinate crew schedules and ensure smooth onboarding and travel processes.
- Company: Join Harding+, a leader in innovative cruise retailing.
- Benefits: Enjoy competitive salary, bonus scheme, healthcare, and 26 days annual leave.
- Other info: Hybrid work model with opportunities for growth in a diverse environment.
- Why this job: Be part of a dynamic team making a real impact in the cruise industry.
- Qualifications: Experience in scheduling or coordination, strong communication, and organisational skills.
Do you have a knack for organisation and a passion for making things run seamlessly?
Are you energised by working in a fast-paced, international environment where timing and teamwork matter?
If that sounds like you, thisCrew Schedulerrole could be exactly whatyou’relooking for.
About the role
As a Crew Scheduler,you’llplay a key role in ensuring the right people join the right ships, with the right documentation, from the right ports. You’ll be a vital part of the wider HR team and the main point of contact for crew during both their onboarding and repatriation process.
This is a unique role in an evolving global team, working across multiple time zones to deliver an outstanding experience for our crew. You’ll liaise daily with shipboard management, coordinate global travel,maintainscheduling systems, and support workforce planning to make sure ship retail teams run smoothly and efficiently.
Alongside the coordination work,you’llmanage a variety of administrative and operational tasks.This includesmaintainingaccuratecrew rotations, updating salary details, preparing monthly manning reports, and ensuring compliance with internal processes and timelines. You’ll also provide occasional cover (1 in 8 shifts on a 4-day rotation) for our 24/7 emergency travel support line, helping resolve urgent crew travel issues when needed.
The role is based inAvonmouthon ahybrid basis, with two days a week in the office (Tuesday and Wednesday).
About you
- Ideally,you’llhave experience in a scheduling or coordination role within an HR or operational environment.
- You’llbe a confident communicator with a calm, positive attitude under pressure.
- Your organisational skills and attention to detail will help you keep multiple tasks on track and deliver on time.
- You’llhave good working knowledge of MS Office, particularly Word and Excel.
- Experience using an ATS, scheduling or HRI system would beadvantageous.
- You’llbe proactive inidentifyingand improving processes,ensuring best practice at all times.
- Must have the right to work in the UK.
The attributes that will help you succeed in this role aretrust, collaboration, respect, passion, drive, and resilience.
About us
Harding+ is leading the way in innovative onboard cruise retailing, working closely with our cruise line and brand partners to make every cruise better. Our focus on delivering outstanding customer experiences has seen us namedCruise Retailer of the Year three times in 4 years, including 2025.
- We offer acompetitive salary,bonus scheme,pension,4x life assurance,healthcare, and26 days’ annual leave.
We are anequal opportunities employer, committed to diversity and inclusion, and we make hiring decisions based on skills and experience.
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Crew Scheduler employer: Harding Retail
Harding+ offers an exceptional opportunity for Japanese speaking Retail Sales Associates to thrive in a dynamic and rewarding environment aboard cruise ships. With competitive salaries, all-inclusive accommodation and meals, and bespoke training, employees can enjoy a unique lifestyle while exploring the world and delivering outstanding customer service. Join a team that values adaptability, teamwork, and personal growth, making every day at sea a memorable adventure.
StudySmarter Expert Advice🤫
We think this is how you could land Crew Scheduler
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Harding Retail!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Harding Retail.
We think you need these skills to ace Crew Scheduler
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Harding Retail. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Harding Retail and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Harding Retail. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Harding Retail's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Harding Retail
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Harding Retail.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Harding Retail will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Harding Retail and how you would contribute to adapting HR strategies.
