Administration Assistant

Administration Assistant in North East

North East Full-Time No home office possible

A little bit about us

We are a tech business that bundles household bills into one fixed monthly payment. One payment means easier finances, less time on the phone to suppliers, and less admin. Its a game-changer.

£26,200 per annum

Its also a gorgeous place to work. Everybody gets stuck in to make things work, the team will make you feel welcome from day one, and the office is near some pretty great pubs.

Team Overview

Being responsible for reconciling all closed packages
Creating reconciliation statements for our customers
Contacting utility suppliers to resolve billing issues
Auditing live packages, identifying issues and financial risks
Researching our competitors and completing an analysis on pricing
Identifying customer and supplier payments
Investigating banking transactions

What youll be doing

Fully reconcile packages that have ended & create a final balance statement, which will be shared with the tenants.
Audit and analyse all of our packages providing in depth analysis & reports
Locating and monitoring potential financial risks
Work closely with all of our partner suppliers
Carrying out research on our competitors and completing analysis on pricing
Make outbound calls to energy & water suppliers to ensure correct billing for all packages
Investigate banking transactions

A little bit about you

Inquisitive with a keen eye for detail.

Experienced using spreadsheets
Excellent at time management and multitasking
Great at problem-solving
Motivated to work towards ambitious targets and KPIs.
Ability to work with confidential and sensitive data
Confident at communicating with a range of stakeholders
Unafraid to speak up with new ideas
Excellent at communicating verbally and in writing

The working hours for this role will be 9am-5pm Monday to Friday.

This will a fully office based position for the first 6 months during a probation period. Following a successful probation period, we offer hybrid working for up to 2 days per week.

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